On March 19, 2026 I went to the women's care on 515 S Kings Av, Brandon Florida, for my annual…read moreexam which should be covered 100% by Medicare. On May 6, 2026 I received an statement for $25.00 I called the Women's care asking the reason of the charge. They said it was for OFFICE VISIT and that Medicare did not covered office visit. My appointment was not scheduled for office visit so I contacted Medicare and they said that Women's Care used the wrong code (99397) and that they need to provide the correct code for Medicare to make the payment. I called back Women's Care and spoke with Carol who confirmed that Women's Care uses that code and that I signed a paper work where I am responsible for the remaining balance. I agree with that, but I do not agree with the Women's Care using the wrong code and Women's Care needs to contact Medicare to request the correct code to get the payment. It seems that Women's Care does not care about processing the correct codes to charge the Insurance companies and whatever the Insurance rejects, then, the easiest way for Women's Care is to argue with the patient instead of fixing the mistake they have made. It is only $25.00 dollars, but the principal is they have done something wrong and they refused to correct it, causing a person on Social Security to pay the $25.00

Terrible patient experience skills. No empathy. Cancelled appointment and did not acknowledge a…read moremiscarrying woman.

From the time I entered the Women's Care building today, Fediana at the front desk, greeting was…read morepleasant, check in was smooth, Stacey did an excellent job with my vitals, and of course, my favorite Dr Chamorro-Roberts​, was professional as ever!! Thereafter, my check-out was flawless and fun! Then Leesha, in the lab, did the most smooth draw I've ever had! Loved my visit at the Women's Care Clinic!! Awesome Service Ladies!! Thank You!!

Office experience and overall patient experience is terrible. The central scheduling doesn't…read moreconnect you to the office in the event you need something specific. There's no doctor signage in the offices so no idea which floor you need to be on - it's all trial and error. There's no ability to transfer a call between offices you have to hang up and try again. I last two appointments before leaving them. Not worth your time an energy.

Came in for a biopsy because of a growth in my breast. Was sent by Florida cancer down the street…read more They promised me this guy was good n was going to take care of my situation. First thing out his mouth is he ain't doing the biopsy but just like every other doctor that has handle my case. Agrees there's something there in my chest. It's ridiculous how doctors give u faith n then Cut your wings off just cuz. How do u say stupid shit like that to your patients? Either be 100% sure or don't say anything. I recommend u go somewhere else. Is it to hard to cut, take a real look n then give me an actual answer? The nurse i had was the bomb though. She wasn't from his department and was doing her best giving me faith in the doctor and the clinic.

Worst customer service I've ever experienced- I called was met with an automated attendant- then…read morewhen finally talked live - dropped 4 times and had to call back. Was transferred around for literally an hour . Never use these folks "ever"!

No one picks up the phone EVER! Can't make an appointment. Can't refill scripts. The automated…read moremessage tells you to go line but it doesn't work. Don't know how this place is still open based on other reviews and inability to even schedule an appointment.

Not sure if they know their numbers or if they are brain dead but I schedule a appointment three…read moreweeks ago and the drive is an hour away for my fiancé, so 9:30am is the appointment and even got reminders for 9:30 I arrived at 8:40pm and they told me it was 8:15pm and ended up not seeing me sending me back on the road for another hour to get back home

Very pleased I wasn't waiting long at all. The front desk ladies were very polite and seemed…read moregenuinely happy all round. I love Dr. Arnold! I feel she has the best bedside manner and care in mind. The office looks as though it was just renovated because everything is so fresh and new. One thing I noticed, since they were renovating why not get new ceiling tiles and dust a little up there. Lol, I've been told I'm too picky, so I'm not holding this against them Hmm... maybe the Reno wasn't completely finished. I'm truly happy I'm a patient at Obstetrics & Gynecology Associates.

Loved my doctor and really wish that things worked out but what ultimately broke the camels back…read morefor me was that I was coming into the labs to do bloodwork my doctor requested and I called the office at 11am and sat on the phone for 45 mins waiting for a response. They hung up after I was waiting, so I can tried to call back the rest of the day and they had me waiting in 30 min plus increments. After the 5th time i requested them to call me back my phone rang one time and they hung up they didn't even attempt to call the number again because they simply did not care. I attempted to call again and when they answered I requested to talk to a supervisor she said okay put me on hold then she came back on the line and i mentioned I was still waiting... she never transferred me and hung up then 5pm rolled around after a WHOLE DAY calling I never spoke to anyone and never received the help I needed. Now it makes sense why the waiting room is completely a ghost town absolutely horrible customer service. Do not recommend this place especially not for someone who is pregnant and will need easy assistance.

It's a little disheartening that during these rough times (COVID) this office is less than…read moreflexible. I called for a minor issue and they requested we do a video chat (since coming into the office right now is understandably avoided). Then they told me that they are going to charge me a FIFTY dollar co-pay for a video chat. FIFTY DOLLARS for a 3 minute chat for the doctor to send over an Rx. Far more simple than an actual office visit. I called my insurance and they did e-visit with one of their contracted providers FOR FREE. How insane is it that your office is willing to greedily charge FIFTY DOLLARS when half of us are out of work as it is? You guys should be ashamed of yourselves and I'm highly disappointed.

I called the Tampa location trying to make a same day appointment because my body had rejected my…read moreIUD birth control and was experiencing extreme pain and very heavy bleeding. The doctor wasn't available in Tampa, but I was able to make a 3:00 appointment at the Brandon location, this office. I have my insurance information when I made the appointment hours before. When I arrived at the office, I waited for almost an hour before they finally decided to tell me that they were having trouble verifying my insurance. I stepped out to call my insurance company, and after about five minutes decided to self pay so I could see the doctor to get checked out. As I walked up to the front desk, the receptionist told me that because it was getting late I would just have to reschedule and come back another day because the doctor was "almost done and ready to go home." It was 4:05 and they are supposedly open until 5:00. I was shocked at first and said that I was ready to just pay, and that I had been waiting for over an hour. I explained again that I was in a lot of pain and really needed to see the doctor because I was worried the IUD may have caused damage coming out of me. The only response I got was that unfortunately the doctor was done for the day, not taking any more patients, and I would have to reschedule. The staff had so many opportunities to tell me that they were having trouble with my insurance, which I was able to sort out after a few phone calls, but neglected to say anything until ten minutes before the doctor decides she was done seeing patients. I don't understand how a doctor who is supposed to help people can be so cold hearted that after waiting for over an hour, being seriously worried, in pain, and willing to pay, she would refuse to see me. I would never recommend this place to anyone, because even if you desperately need to see a doctor, if she feels like going home you're screwed.