I highly recommend S & H Cleaners to anyone in or near San Rafael looking for a reliable pickup and…read moredrop-off laundry service. They are truly amazing and always go above and beyond to accommodate scheduling conflicts or changes, as well as any specific requests or needs. Their laundry is beautifully cleaned and folded for my family each and every week, and each load is always returned within two days. They provide a beautiful bag for load pickup and drop-off and they even send a personal text reminder the night before pickup. Their pricing is very reasonable, especially considering the quality and consistency of their service. TL:DR: I cannot endorse S&H Cleaners enough - they are simply the best!

I had some shirts altered here, and they did a great job! Additionally, it was expedient & priced…read morefairly ($22/shirt for the sleeves to be shortened). They also visibly perform services on-location in the back, rather than sending items away to a third-party company like most drycleaning businesses, so I'll definitely be going to them for dry cleaning in the future. Hector was very friendly and messaged back promptly

I use these guys all the time. The clothes are always perfect and the service is spot on.read more

The owners are very pleasant and easy to talk to, but unfortunately, I would not recommend LMM for…read morecleaning delicate items. I took my Ethan Allen curtains to them for cleaning. I was warned that if the curtains had been exposed to sunlight for a long period of time, there was a possibility that the fabric could deteriorate or fall apart. I understood and accepted that risk. However, I got a big surprise when I hung the curtains back up. They had shrunk by approximately 3 to 4 inches. I still have a sample of the fabric with the original Ethan Allen care instructions, which stated that the curtains should not be exposed to water. Had the curtains been properly dry-cleaned and not exposed to water at any point during the cleaning process, they should not have shrunk. For that reason, I would not recommend LMM for delicate curtains or other specialty fabrics.

Upon walking in, they have a machine for you to get quarters by the front door. The machine takes…read more$1s, $5s, $10s, and $20s. There is a disclaimer on there that says you can only use the machine if you intend to get change to use on their machines. They also have a machine that you can put coins in next to it that dispenses powder laundry detergent for those that forget to bring their own. I came in to wash a comforter on a Saturday afternoon. There were actually quite a few people inside doing laundry, though it makes sense because it is the weekend too. I had to use the 5 load laundry cycle due to the size. The 3 load laundry cycle was a bit snug for it. The instructions are pretty simple as stated on the washer. It only took 24 minutes to wash the blanket. There were options for normal, perm press, delicates, special wash(not sure what that means), hot, warm, and cold. The washer costs breakdown: $8.75 for the 5 load front load washer $4 for the single top load washer $4.75 for the double load front washer *there is also one that says 3 load front washer: but you won't know the price until you start putting your clothes in and attempting to start it. Then comes the drying. The dryer is $0.25 for every 4 minutes and options are high, low, or perm press. I had to dry the blanket on high for 60 minutes. So it costs: $3.75. To operate the machine, you put the clothes in, shut the door, choose which type of heat and then just start adding quarters. As you add the quarters in, the time increases/adjusts. There aren't many seats inside for you to wait for your laundry. So you could technically leave and run errands and mark the time to return. They have 2 video game machines inside, though I'm not sure if it works or not. As for the interior, this laundry mat is definitely a bit run down... there are a good handful of washers/dryers that are not in service. The floors are cracked/ there are definitely some holes in the ground so watch your step. There are security cameras inside the laundry mat but does not seem to have anyone monitoring in person. There is a phone number on the wall for you to call if you have issues/ if you have forgotten or lost some clothes and would like to speak to someone. Overall, the good thing is, there is a large parking lot for you so no issues there. It was fairly quick even for a Saturday though maybe I got lucky. Price was okay for what it was.

It seems they have purchased brand new washing machines and brand new dryers. : )…read more Change machine working. Detergent dispenser working. Place was clean. Other patrons seemed nice. Hot water wash was super hot. Plenty of parking. I'm giving this place 5 stars!!!!!

THe washette does an excellent job on my clothes (needed because my clothes dryer died and the…read morereplacement has not arrived yet). And her prices are very reasonable.

These guys always come through! I'm so glad to have this wonderful local laundry. The owners are…read moreso nice and always go the extra mile. Great prices too!

My first experience with the business and it won't be the last! The business owner, Mondi, is very…read morewelcoming and professional. I brought in a heavy cotton satchel bag, very badly stained, that I use on my road trips. My gosh it came back looking like new! I plan to bring in several clothing items for repair soon. Thx Mondi

I go to Mondi for ALL of my clothes fitting and tailoring: she is EXCELLENT. I bring in pants,…read moresuits, a tux, jackets that dont fit right: every time on time, she gets me sorted quickly. She is very detail oriented, fast, and a fair price - its always delightful to have a chance to drop by for her great work. I look forward to the next time I can have her fix something up for me! Thank you Mondi!

They ruined a king size bedspread and only offered to return half of the cost. It was totally…read moreunusable!!!!! I left it there for them to dispose of.

We have used them for years. There aren't enough good things I can say about them. Happy to have a…read moregreat local cleaner nearby.

I stopped by on a Monday afternoon to drop off a few items for dry cleaning. The doors were wide…read moreopen and just felt very welcoming. Upon walking in, the door makes a little ring noise and someone immediately comes out to great you. The lady was very friendly and she apologized for the clutter because she had a box right on the desk in the front but it didn't matter much to me. She asked for a phone number, rang me up and I was in and out within a couple minutes. I dropped off a suit and a dress shirt this time specifically. The dry cleaning was scheduled to be ready for pick up by that Friday. At pick up, the total came out to be $28. What a deal! I've brought other items for drying at other establishments in the Bay Area and this place definitely is the best deal. The only thing I would remind people is to bring the clothes without a hanger because they will give you one when it is complete for one and two, we lost one of our wooden hangers because they switched it out during the cleaning. Overall the dry cleaning service was affordable, efficient and clean. I only wish they post their prices somewhere so we can see the estimates. But if you ask when you drop it off, they will give you estimates on the items you bring in.

Easy transaction, quality work performed on time, dry cleaning, laundered items all ready as…read morescheduled

Wonderful service, very fast. They matched my pajama set together! Best laundry service ever.read more

Good service. Punctual. Friendly interaction. Great communication. Getting a rush order door to…read moredoor done. I recommend.

This is the best dry cleaners in Novato. I have been going to this establishment for many years…read more The staff is courteous, professional and always kind. Their work is always above par. Even tough stains are often removed without any damage to the fabric. I highly recommend this dry cleaners. Their prices are competitive, but I feel they add value to their work.

I had an oil stained tee shirt that I'm particularly fond of with oil stains on the front that I…read morebrought here to see if it could be cleaned. Sure enough, when I picked it up, the stains were gone! I had tried everything to get them out but Kem's Dry Cleaning did the trick with a smile!