My first experience with the business and it won't be the last! The business owner, Mondi, is very…read morewelcoming and professional. I brought in a heavy cotton satchel bag, very badly stained, that I use on my road trips. My gosh it came back looking like new! I plan to bring in several clothing items for repair soon. Thx Mondi

I go to Mondi for ALL of my clothes fitting and tailoring: she is EXCELLENT. I bring in pants,…read moresuits, a tux, jackets that dont fit right: every time on time, she gets me sorted quickly. She is very detail oriented, fast, and a fair price - its always delightful to have a chance to drop by for her great work. I look forward to the next time I can have her fix something up for me! Thank you Mondi!

This is the best dry cleaners in Novato. I have been going to this establishment for many years…read more The staff is courteous, professional and always kind. Their work is always above par. Even tough stains are often removed without any damage to the fabric. I highly recommend this dry cleaners. Their prices are competitive, but I feel they add value to their work.

I had an oil stained tee shirt that I'm particularly fond of with oil stains on the front that I…read morebrought here to see if it could be cleaned. Sure enough, when I picked it up, the stains were gone! I had tried everything to get them out but Kem's Dry Cleaning did the trick with a smile!

I had some shirts altered here, and they did a great job! Additionally, it was expedient & priced…read morefairly ($22/shirt for the sleeves to be shortened). They also visibly perform services on-location in the back, rather than sending items away to a third-party company like most drycleaning businesses, so I'll definitely be going to them for dry cleaning in the future. Hector was very friendly and messaged back promptly

Great job cleaning wool jackets. They picked up items and quickly delivered clean clothing. Very…read morehappy with service and value.

I can't say enough good things about L&M Cleaners. From the moment you walk in, you're treated like…read morefamily. The owners, Suri and Hector, are genuinely kind, professional, and clearly take a lot of pride in what they do. They're both bilingual, which makes communication easy and welcoming for everyone. Their staff is incredibly knowledgeable and you can tell they truly understand garment care -- from professional dry cleaning to delicate items that need extra attention. I've trusted them with everything from everyday clothes to special pieces, and the results are always excellent. They offer washing and ironing, alterations and repairs, wash & fold, and even same-day service, which is such a lifesaver. Prices are fair, service is fast, and the quality never feels rushed. They also provide free pick-up and delivery, which is super convenient for busy schedules. The shop hours are very reasonable, making it easy to stop by during the week or on Saturday. It's rare to find a cleaners where the owners are this hands-on and the entire team is this reliable. If you're looking for a local cleaners you can truly trust, L&M Cleaners is it. Professional, affordable, friendly, and consistent -- I wouldn't go anywhere else. Highly recommend supporting this amazing local business! No tengo más que cosas buenas que decir sobre L&M Cleaners. Desde el momento en que entras, te hacen sentir como en casa. Los dueños, Suri y Héctor, son personas muy amables, profesionales y realmente se nota el orgullo que sienten por su negocio. Además, son bilingües, lo cual hace que la comunicación sea fácil y cómoda para todos. El personal es muy capacitado y conoce perfectamente su trabajo. Se nota que tienen experiencia en el cuidado de prendas, ya sea limpieza en seco profesional o ropa delicada que requiere atención especial. Siempre he confiado mis prendas aquí y los resultados son excelentes. Ofrecen lavado y planchado, arreglos y reparaciones, wash & fold, y hasta servicio el mismo día, lo cual es de gran ayuda. Los precios son accesibles, el servicio es rápido y la calidad siempre es constante. También cuentan con recogida y devuelta gratuita, algo muy conveniente para quienes tenemos agendas ocupadas. Los horarios son muy accesibles durante la semana y los sábados. Es difícil encontrar una tintorería donde los dueños estén tan involucrados y donde todo el equipo sea tan confiable. Si buscas una tintorería local en la que realmente puedas confiar, L&M Cleaners es la mejor opción. Profesionalismo, buen precio, amabilidad y excelente servicio. ¡Recomendado al 100% apoyar este gran negocio local!

I came in last minute and needed to get both cleaning and alterations done within 48 hrs on several…read moreuniforms. They understood exactly what I needed, and were able to take care of me. The prices are affordable, and everyone is very friendly. I'll be coming here more often.

They ruined a king size bedspread and only offered to return half of the cost. It was totally…read moreunusable!!!!! I left it there for them to dispose of.

We have used them for years. There aren't enough good things I can say about them. Happy to have a…read moregreat local cleaner nearby.

As a new customer, they quoted me one price but when I picked up they had charged me more for the…read morebasic laundering of shirts. They didn't back down to the quoted price with no good explanation. I would not go back there.

My dry cleaner closed and I was in search of a new and convenient dry cleaner. Based on positive…read morereviews and their location, I tried this cleaner. When I dropped off 8 cotton short sleeved men's shirts to be laundered, I asked what the per shirt cost was. I was quoted $4.25/shirt. When I picked up the shirts, I was charged $48. Do the math. Based on the quote, it should have been $34. I questioned it and was told that the shirts cost $5.75 and that one had to be hand ironed so that was more. I don't know if they are incompetent or just trying to take advantage of a new customer. Needless to say, it was very bad business, and I will not be going back there.

On a positive note, they are very friendly and understand your needs. But the costs are…read moreother-worldly. Laundered shirts are $8 each, much more than I paid in San Francisco. I wish I could patronize them, but...

Beware! 4 cashmere sweaters ruined. This place claims to be…read moreenvironmentally friendly, but the chemicals are intense. The smell would not come out of the 4 sweaters rendering them unable to wear. I told them of the smell and they said it was MY perfumes coming out of the fabric. I wear NO scented products. They offered to steam clean them and the smell still did not come out. Remedies offered: Refund of the cleaning bill or I submit an insurance claim whereas I send my sweaters to them and in 3 months a decision rendered, meaning I need to buy all new winter sweaters. They would not do both. Not able to go 3 mo with out sweaters in the winter season and no guarantee I chose the refund check. They kept stalling and when I finally pressed as to what day I can pick up the check they said they are not issuing a check after all. 2.5 months later, the sweaters still smell. I could never talk to a manager, and the phone lady was very rude.

Owner lady is so sweet, does alterations, too. She's on point with all the clothes…read more Always dependable and courteous. Metered parking is a little difficult around here, but people are coming and going consistently. 'Til next time ~ happy dry cleaning and see you on Yelp (SYOY)!

I have been a long time patron of Snow White Cleaners and I am a very satisfied customer for 20…read moreyears! I only have good words for Elisa the proprietress, as she has consistently rendered great customer service and she is also an excellent seamstress!

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Brought a couple dresses here to get hemmed for a wedding. Customer service was nice, but they did…read moretell me my dress was a lot of work and hard to deal with. I needed it hemmed so i didnt have much of a choice. My dress was chiffon so i did hear that that fabric was hard to sew. Oh well, needed it anyway. Came out to about $200 just for my dress.... I came here thinking it was reasonably priced but boy did i make a mistake choosing this dress. Also paid for my daughter's dress to get taken in. It took about 3 weeks and i picked it up the day before the wedding. So when wedding day came, i noticed it looked like there was no adjustments made on her dress. More than an inch of extra material and to me, it looked the same as when i brought it in. Again, had no choice so she wore it. But i spent over $300 in services and it was a bit underwhelming. I do want to add that my dress was done excellent and even if it was "difficult to deal with", it was very well hemmed. I probably would not return because it wasnt the closest to me, and the experience was just alright. Not terrible, but not the greatest.

Upon walking in, they have a machine for you to get quarters by the front door. The machine takes…read more$1s, $5s, $10s, and $20s. There is a disclaimer on there that says you can only use the machine if you intend to get change to use on their machines. They also have a machine that you can put coins in next to it that dispenses powder laundry detergent for those that forget to bring their own. I came in to wash a comforter on a Saturday afternoon. There were actually quite a few people inside doing laundry, though it makes sense because it is the weekend too. I had to use the 5 load laundry cycle due to the size. The 3 load laundry cycle was a bit snug for it. The instructions are pretty simple as stated on the washer. It only took 24 minutes to wash the blanket. There were options for normal, perm press, delicates, special wash(not sure what that means), hot, warm, and cold. The washer costs breakdown: $8.75 for the 5 load front load washer $4 for the single top load washer $4.75 for the double load front washer *there is also one that says 3 load front washer: but you won't know the price until you start putting your clothes in and attempting to start it. Then comes the drying. The dryer is $0.25 for every 4 minutes and options are high, low, or perm press. I had to dry the blanket on high for 60 minutes. So it costs: $3.75. To operate the machine, you put the clothes in, shut the door, choose which type of heat and then just start adding quarters. As you add the quarters in, the time increases/adjusts. There aren't many seats inside for you to wait for your laundry. So you could technically leave and run errands and mark the time to return. They have 2 video game machines inside, though I'm not sure if it works or not. As for the interior, this laundry mat is definitely a bit run down... there are a good handful of washers/dryers that are not in service. The floors are cracked/ there are definitely some holes in the ground so watch your step. There are security cameras inside the laundry mat but does not seem to have anyone monitoring in person. There is a phone number on the wall for you to call if you have issues/ if you have forgotten or lost some clothes and would like to speak to someone. Overall, the good thing is, there is a large parking lot for you so no issues there. It was fairly quick even for a Saturday though maybe I got lucky. Price was okay for what it was.

It seems they have purchased brand new washing machines and brand new dryers. : )…read more Change machine working. Detergent dispenser working. Place was clean. Other patrons seemed nice. Hot water wash was super hot. Plenty of parking. I'm giving this place 5 stars!!!!!