Like everyone said, I appreciated Marco's honesty. I initially found them when looking through Yelp…read moresince we were having issues with our bathroom and shed that I wanted to get remedied. After communicating through the Yelp Services option, Marco showed up the morning of during the window of time to get a free consultation. Starting in the bathroom, instead of selling us his services, he told us honestly that we could fix it ourselves by purchasing a few items since they have a minimum charge that wasn't worth it for the bathroom fix. He took the time to walk us through how to fix it and why vinegar doesn't solve the root of the problem. He pointed out things from our paint to our bathroom ventilation issues that we should address. For the shed, he truthfully told us the cost of how much it would be for him to fix it versus us doing it ourselves or hiring some people he was training instead. He wasn't afraid to recommend other people instead of himself and I truly appreciated the information he gave us. We told him we wanted it to be a gym and he even gave recommendations on how to prevent moisture problems in the future. Sometimes it's tough with people being salespeople and selling their services (and I get that they need to sell themselves for their business) but I'm grateful to meet people like Marco who I'd definitely recommend to anyone who needed mold remediation services.

I really appreciate this honest business. Marco came by, assessed our issue and his answer really…read moreblew me away. He said if it were his house, he'd do the job himself to save money and told us exactly what to do. He could've preyed on us and told us we needed a lot of work but he was so honest. I'd totally recommend working with him and if we have any major mold issues in the future, I'd want to work with an owner like him. If he says you need mold remediation, you can likely trust that you really need it. He won't scam you if you don't.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

We had a waterline break at home with lots of water flooding our crawlspace. I was worried about…read morethe foundation and possible mold growth, so I requested for the 1-800 Water Damage team to come out to do an inspection. Murali called me less than an hour of putting in the request to collect more information of the possible issue. Juan called me the next day, but I was unable to pick up. He diligently followed up with me the following day and provided an inspection of the crawlspace. Juan provided honest feedback, and it seemed like he really enjoys his job (007). Luckily, he said we really had nothing to worry about, and to let things dry and air out. Thank you to this team to provide me with some peace of mind after the waterline issue. I will be sure to reach out to them again if ever needed.

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

We hired all action to remediate our house in 2024. Unfortunately two years later, we did an ERMI…read moreand bad molds were still detected so we took things one step further and hired a mold dog. The mold dog flagged all the places that were "remediated" by all action. The drywall with mold were all taken out but unfortunately the studs with mold were just encapsulated and painted over, therefore still exposing us to molds. I've learned that the proper way of treating studs is to remove and replace and if that's not possible, sand, hepa vacuum, antimicrobal and wire brush all the mold out of the studs. Unfortunately, we learned our lesson the hard way. Please be sure to properly vet your potential mold remediation company and understand if they do things properly and rid of ALL the mold. If you need your house to be medically clean of mold, steer clear from this company. They don't care about clients, they just want to get their foot through the door, get rid of the easy mold on the drywalls and not put in the hard work to really get the mold out of the studs. They will just cover up all the mold with white sealant and call it a day. Again we had an ERMI done two years later, which stachy and chaet still showed up. Learn about your molds, these are the baddddd molds. We then took things further and hired a mold dog & she flagged all the places we remediated. They're also not IICRC certified. Wish I had done better research earlier. See photos.

Trevor was great! He was able to schedule his initial walk through very quickly. He was clear and…read morethorough on delineating the scope of work and specifically about leaving the space ready for build back. He was very deliberate in the work he said we should undertake and was quite knowledgeable about his craft. He was also very communicative and did a great job, especially considering the price. I would recommend all dry to anyone who might have any issues!

I don't normally write reviews, but All Dry earned this one. We had a neglected mold problem in our…read moregarage and reached out to several companies. All Dry stood out immediately because their quote was not only competitive but comprehensive. While others only offered to remove the mold, Trevor's proposal included full restoration--replacing drywall and repairing cabinets. Having a "one-stop shop" saved us the massive headache of hiring multiple contractors. What really impressed me was how they handled the unexpected. They discovered a hidden HVAC duct that posed a contamination risk. Instead of making excuses, Trevor immediately owned the problem and mitigated it at his own expense. Despite the logistical challenges of working over the holidays, the team remained professional and communicative throughout. I'm writing this primarily because my parents, who have had many bad experiences with contractors in the past, were deeply impressed by Trevor's knowledge and integrity. If you want a team that delivers on their word, I highly recommend All Dry.

They showed up faster than my panic when I saw the water damage and handled everything like pros…read more Honestly made a soggy situation way less stressful. Highly recommend.

The did a great job with my rebuild from water damage in my house. Quick to respond and support…read morewith the rebuilding project. Quality workmanship and pretty quick with the job.