Design Aire did a great job from start to finish. Their initial consultation was very detailed in…read moreaccessing our needs and didn't try to upsell us over what we needed. The installation was also very professional, on time, and did a great job cleaning up and answering questions. The inspector also remarked at what a great job they did. We are very pleased and I would highly recommend them.

Thomas came to our house to look at 2 air conditioning units that weren't working. He said that…read moreboth units were out of Freon. The newer unit was frozen over so he said he couldn't figure out what was wrong with it until the ice melted and the other was old and should be replaced. He became frustrated with me when I had trouble understanding what was causing the unit to freeze over if there was no Freon. He appeared arrogant and I was ready to send him home at that point, but my wife was mainly dealing with him and it was a hot day. When I complained to my wife about him she said that maybe I shouldn't have bothered him while he was working and that he was very nice to her. After examining the units he spent a while discussing our options which included a new air conditioning to replace the older one or adding 5 pounds of AR-22 freon for $1100. He wanted to charge $7,500 for the new unit which seemed reasonable, but he couldn't do it until next week and, after a quick Google search, I told him $1100 was high for adding freon. Then he once again appeared upset and asked me what I was talking about. When I explained that I quickly looked it up and knew that It usually costs maybe $500-$750 he conceded that I could find it cheaper elsewhere. Then he told us it was $125 dollars for the visit. I told him that he can't charge me for the visit because nobody notified us that there would be any charge. He said that he doesn't work for free. But I told him that without prior notification of a service charge, I didn't believe it was legal for him to charge me considering he didn't do any diagnostic testing or any repair work. He just looked around and told me something any technician could have discovered in a few minutes. He then while standing in our kitchen played the whole recording of the conversation my wife had with the dispatcher to learn that we were right and we were never notified that there would be any charge. Two days later we had Meyer Heating and Air do a same day installation for the same $7500 and they added freon to the other unit for free when the $333 leak detection didn't reveal any leaks. Plus the reps at Meyer were very pleasant to work with so I gave Meyer a 5 star review and Design a 1 star review.

The absolute worst. Survant installed the HVAC systems for all of the homes in our new…read moreneighborhood, and they cut every corner possible to do it on the cheap. Our system is undersized, and this has been confirmed by multiple other contractors who I had look at our home. They used cheap over-the-door passthroughs that let in light and noise and don't provide sufficient return, they put in undersized duct work and an under sized A/C unit, and they tell me that when I can't get my daughter's room below 79 degrees that everything is working as expected! I called multiple times in the last few weeks trying to speak to someone about the issues I'm having and they won't even return my calls. AVOID this company at all costs, or you will end up paying for it down the road. I'm looking at a $6k bill to have another company come and fix the mistakes this company made.

We have been using Survant for a couple years now and have always been extremely satisfied with the…read moreservice provided.

Have used AZS on several occasions. Have always received very good , responsive service.read more

Few things are worse than returning from an out-of-town trip during a deep freeze to find the…read moretemperature at 41° in your home! I didn't expect to hear back from an after-hours message I left for AZS until the next day, but Steve called back right away and was at my house just a few minutes later. He immediately diagnosed the problem, but cautioned that a part might not be readily available. He was at the supply house when they opened the next morning, got the last part for my unit in the area, had it installed and was turning the heat back on by 8:30am! He is full of knowledge, and knows how to explain things so you will understand them. I hope you don't have to call Steve & AZS in case of emergency - but if you do, you won't be sorry!

They did a great job custom cutting roof sheets for our chicken coop. Very friendly and fast…read moreservice. Great quality and large shop. Would definitely recommend them. They also helped us determine what we needed and the correct sizing. Estimates were easy to read and well defined.

I hired Town and Country Metals to construct an 80' x 125' x 21' building for my farm and the…read morecontract was signed on May 7th, 2021 (see signed contract in attachments). The total cost for this project was $314,400. We made the first payment on the day we signed the contract (5/7/2021) for $101,358.33 and we made the second payment on 2/14/2022 for $202,716.67. This project began over 2 years ago and there have been several problems along the way. The most pressing issue was the ordering and installation of 4 steel doors that were on the signed contract and were paid for upfront. Two 3068 steel insulation entry doors (see picture 2a in attachments). One 6068 metal double insulation solid door (see picture 2b in attachments). One 6068 metal double insulation door with glass (see picture 2c in attachments). On 3/31/2023, we reached out to Nikki Carter to see if the 4 steel doors were ordered and she said yes ma'am, 3 times. Nikki told us that she would check on Monday for the arrival date (which would have been 4/3/2023). She also said that these doors are considered special as the size is not standard and that the frames have to be welded. I point this out because Town and Country Metals designed this building and accurate measurements were given to them by Chris, the general contractor, not us. We never got an update from Nikki after she checked on the status of our door order on 4/3/2023 so we reached out to her several more times (4/5/2023, 4/10/2023, 4/18/2023) and never got a response. On 4/19/2023 and 4/27/2023, we sent messages to Nikki and a mutual friend of hers and ours to see if he would be able to get an update from her and he was unsuccessful as well. On 6/15/2023, one last message was sent out to both Nikki and our mutual friend saying that we received a bid from another company quoting us at $23,823 to purchase the doors and install them for us. We gave Nikki one last chance to come up with an order invoice for these doors and no response. We ended up having to pay an additional $23,823 to complete the work with another company even though we already paid Town and Country Metals for the same work (please see new company signed contract). This issue has yet to be resolved. The second issue that we encountered was that the trim color listed on the contract was Charcoal Grey but the trim that was sent and installed was Polar White (see picture #1). We inquired about some type of restitution because we now have to paint the trim on the other three buildings on the property so everything matches as originally intended. We would not have to do this if the correct trim color was ordered. This issue has yet to be resolved. The third issue was that 10 windows were ordered per the contract but they didn't order them in a timely fashion so our building sat open and exposed to the elements for months and months. We ended up having to put coverings over the windows ourselves so that the interior of the building didn't get damaged. Also, we ended up only needing 9 windows and we asked to be reimbursed for the additional window that we paid for but that has not happened either. These issues have yet to be resolved. Bottom line, if you are looking for a company to construct a building for you, look elsewhere. From the very beginning this was not a smooth or streamlined process whatsoever. There was an extreme lack of communication throughout, tremendous delays in ordering the materials, and materials that should have been ordered and never were. Town and Country Metals left us with an unfinished building that we had to pay another company an additional $23,823 to complete. The new company ordered the doors for us as promised but we are still currently waiting for those to arrive. I have attached several pictures of the current condition of our building (see 9 unfinished door pictures). It's unfortunate that after giving them $304,075 prior to even receiving the metal for our building that they determined it was acceptable to treat us this way regarding items that were listed clearly on the signed contract.

Wonderful staff! I called to set up an appointment and was called within the hour and actually had…read moreto push them back to a time I could be there because they could get to me so quickly. Bruce was fantastic to work with and talked me through everything he was doing. He gave me some tips on efficiency and how we can extend the life of our unit that is on its way out of this world. I really appreciated the fact that I didn't feel uncomfortable writing the check or like they were trying to screw me on anything. I had a problem a few weeks later with my unit again after a bad storm and Bruce walked me through fixing it over the phone just out of his own kindness. I will absolutely be using them again if we have any more issues and when we get our new unit.

From the owner: Marciante Diversified has been servicing the St. Louis metro area, Jefferson County and surrounding…read moreareas since 1984. We have been helping to protect your investment for over 30 years with licensed, bonded and fully insured craftsmen. We provide commercial and residential sales, installation, service and maintenance of the following: Furnaces, air conditioners and heat pumps Electronic air cleaners High-tech air duct cleaning and sanitization Fireplaces, gas/electric and conversion from wood Piping-black iron, PVC and copper Kitchens and baths remodels Painting, staining, sealing, power washing Carpentry, trim work and crown molding Humidifiers and Ultra violet lights Sheet metal work and ductwork Radiant heating systems Plumbing repairs, water heaters Electrical repairs and lighting Cedar, vinyl and aluminum restoration We are committed to Treating costumers like they are our own family. Pleasing our costumers with honest quality work is our goal. A contractor you can trust!

Sarah is really friendly and professional on the phone. This is a great company, thank you!!!read more

I had them come out and give me a quote for a furnace and A/C on a very cold day and was happy they…read morecame out to install the next day. The tech guys got it up and running and I was happy to have heat again. The one problem I had, and still do, is when the furnace comes on it sounds like a train is in the next room. It's very loud. Later I heard a lot of noise in the furnace area and investigated and found a lot of plaster pieces on the floor and a large hole in the ceiling above the furnace. I called the Sales guy, Jim, and explained what I saw. He immediately started blaming me and said they were not responsible for anything. I regretted even calling him. I was not asking him to replace the ceiling, I just wanted someone to look at it. I then called the office and talked to the Receptionist who was so sweet and very nicely told me they would have someone come out and look at it, which they did. I was told there was a small hole, to begin with, and with all the work that was done, it probably messed with the hole. I would have liked it if they could have just covered it up with a piece of wood but it wasn't offered.

I recently bought some rental property that came with a home warranty, which seemed like a good…read moredeal. Shortly thereafter the furnace stopped working.The company that they sent out replaced my furnace but did a horrible job and charged me extra. I contacted Jade at RiteAir and he came out the next day to take a look. He had to remove the unit and redo the sheet metal work in order to make it function properly. He also made a filter tray to enable the air filter to be changed without bending the air filter. My dad was there on site during the work performed by both companies. He was impressed with Jade and the quality of his work. The other company, not so much. I have since used RiteAir Heating and Cooling on two other properties to replace aging HVAC systems. He did quality work ant a reasonable price.Also, my dad has used Jade since then on two of his properties and his home. We are both particular with the contractors that we use, and we had both been using another HVAC company for years without problems, but Jade won us over.

From the owner: RiteAir Heating & Cooling is a full-service HVAC company serving residential and commercial clients…read morein the St. Louis & surrounding Missouri/Illinois region. They specialize in heating, cooling, indoor air quality, and green energy systems, offering free estimates, 5-year repair warranties, and "no risk" up-front pricing. The company is also a Trane Dealer and donates 10% of all new installations to The Child Advocacy Center.