Shout out to LORI and CHANTAL in the flooring department! It has been a long time since I have had…read morethe pleasure of this level of attentive service at a big box hardware store, but THEY were incredible! Timely, helpful, attentive and incredibly engaging! Thank you!!

Went today 8/13/2025 to purchase 500.00 in lumber ..recieved no help from employees..went to rent a…read moretruck and they asked me if I had my phone so I could scan a code and fill out the rental agreement..what kind of customer service is this .Went to Lowes and bought all my lumber and all did was sign the rental agreement and was on my way...

Our clothes washer stopped working properly and we made an appointment for Manny to come and…read moretroubleshoot. He arrived during the prearranged window of time and started investigating the problem. Unfortunately, the part needed was pretty expensive and we decided to purchase a new washer for only $200 more than the repair total would have cost. Manny is thorough, honest and we will certainly call on him in the future for any appliance repairs we may need. Great experience! Thank you!

Quick service! Good availability and arrived on time. Very professional. I would use them again.read more

I never really bother with the sales staff on most things when going to a Best Buy as I usually…read moreknow what I want and do a bit of research on their website beforehand. In this case I needed a new cell phone charger cable as mine was frayed and their own generic brand for Androids work just fine, and at a much cheaper price point compared to T-Mobile or Verizon's store price. This location serves it's purpose as long as you know what you need.

Good luck calling to speak to someone. I've been trying to call for over thirty minutes ‍read more

After everything I did finally get a refund and an apology from the store manager. The crazy part…read morewas I received notice of a refund 20 minutes before the tech. got here to see if it could be fixed a 2nd time. Also the manager told me to put my claim through the extended warranty company on my 2nd try but now Im told they are both the same, who knows but I did get my money back.

I bought what I was told was a floor model washer, brand new and the matching dryer! Used it for a…read morecouple of months no issues. Then all of a sudden the washer is leaking water all over the floor. Called the financial company to get information about the warranty. Called the warranty company and the unit has been registered to someone one else. The warranty is null and void! I have called corporate and left several messages with Morgan to which no reply! I have left messages for the store manager to call me and nothing. I already told the finance company I will not pay for a product I can not use!! I will never ever use this company for anything ever again! Since it was a big expense my lawyer is now involved and there will be court for these thieves!!

This is a new location for us in Ocala. Walking in the store is organized carefully with sofas and…read moreseating areas to the left, dining room sets to the back right. We were approached relatively quickly by a sales person who was super nice. I can't remember his name, but he was very sweet. He showed us some dining room tables, and on the way out, we chatted about several different sofas that had cool features. They do have this sofa set or maybe more than one that has reclining chairs at the end that go close to flat and one of them has foot rests that slide underneath in a drawer, which is kind of cool. The quality seems to be nice and the price was not bad at all. I'm probably going to be back when we're ready to actually furnish the place.

Great prices and payment plans nice inventory of appliances would shop here again, service is also…read morehood

Love the items available but the customer service sucks. Dealt with Cindy who said she was an…read moreAccount Manager but she was just horrible. She acted annoyed that she had to help us and made several snide comments. She was just very rude and so unhelpful. Ended up going to another rental company who was more than happy to help us.

The 27th Ave. store has changed a lot The clothes are just thrown in huge boxes all mixed together…read more The store used to have great thrifting items. Now there's too much commercial products. Mostly all big furniture. Employees are great despite the disappointing store.

It's been a while but always a discovery and treasures too! We look forward to the right building…read moresupply or parts.

I received excelente service. I went to purchase an edger. They only had three and the boxes all…read morelooked open and in bad shape. Mark opened a box for me and it was brand new, all parts in the box. He still gave me a discount due to the condition of the box.

I went in looking for furniture hardware , and a very kind gentleman who was stocking in that area…read morehelped me find what I needed. When they didn't have enough of one type of connector I needed , he looked up which nearby Lowe's had some in stock and gave me directions as I am not from here ( was visiting my daughter) He was so friendly and happy and it was just a nice experience during a busy time running errands in an unfamiliar area away from home.

Exceeded my expectations. Scheduling online was simple and William arrived at the promised time…read more Inspection and repair were completed quickly and all is well. William was a pleasure to deal with and made our first experience with Mr Appliance of Marion County a great success! I certainly will use them when needed in the future.

William was our service man. He was on time, very knowledgeable, very polite and he even cleaned up…read morebehind the refrigerator for us. We were worried the problem was major but it turned out to be a more minor problem. These people know their stuff and they are very courteous. I will definitely call them if I have any other appliance repair needs.