Recently the ice maker in my side by side stopped working. I called MVB Appliances because a couple…read moreyears earlier I'd bought my range from them and was impressed with their professionalism and service. Tim came out, determined the problem, ordered the part then returned and replaced the broken part. I hope MVB appreciates what a great employee Tim is and wonderful representative of a fantastic business! MVB Appliances is locally owned which means supporting their business is supporting our neighbors and our community.

This place is the best place to get your appliances. Stephen listened to what we wanted in space…read moreand color. We went down and he showed us 4 possibilities to fit out needs. He took the time to show us everything about the Refrigerator and Washing machine. We are getting the appliances in 4 days, not like the box stores telling us 4 to 5 weeks. THANK YOU GUYS. You're the best. 5 stars from southwest Ocala. Several days later Angel and Will came to installed They had both the fridge and washing machine installed with in less the 30 mins. That included operating instructions. Those 2 guys where fantastic.

Appliance king is the best. We bought w/d. They accommodated us BEYOND the usual. Anna and Mike…read morewere super helpful. I would highly recommend buying your appliances here. Thank you AK! Gigi

From the owner: Call and stop by our showroom for Citrus County's premier selection of gently used quality…read moreappliances. Conveniently located in Lecanto off Gulf to Lake Hwy at Maynard Avenue. Huge Selection of quality appliances to choose from at very attractive prices that you will love. Ask about our Warrantee! * Refrigerators * Freezers * Washing Machines * Dryers * Stoves & Ranges * Microwaves * Dishwashers * Come by today and let us help you choose the best appliance for your home.

Exceeded my expectations. Scheduling online was simple and William arrived at the promised time…read more Inspection and repair were completed quickly and all is well. William was a pleasure to deal with and made our first experience with Mr Appliance of Marion County a great success! I certainly will use them when needed in the future.

Service technician came to service my Viking Appliance. Claims parts and service is no longer…read moreavailable due to age. I called Viking directly and was able to order the parts directly from the company. Mr Appliance charged me a diagnosis fee, just to tell me they will not be ordering parts because they are sold out world wide/not available due to age of the stove. I strongly do not recommend Mr. appliance , the only reason I contacted them because Viking listed them as the only repair certified technician for the area. I contacted Viking directly and let them know that Mr. appliance of Ocala needs to have their certification revisited or reevaluated. I've tried to call Mr. appliance to speak to a manager or supervisor to ask for a refund or some type of compensation because I wanted my stove fixed based on what Viking put as a reputable repair service business , Mr. appliance refuse to repair due to not being able to order parts. I ordered OEM parts directly from Viking, there was no valid reason not to service my stove. At the time of this writing, I am still waiting for a manager or supervisor to explain to me how I am able to order OEM parts, but their service technician claim the company cannot. I have my invoice with the technician notes , including my invoice for parts purchased from Viking Directly.

This is a new location for us in Ocala. Walking in the store is organized carefully with sofas and…read moreseating areas to the left, dining room sets to the back right. We were approached relatively quickly by a sales person who was super nice. I can't remember his name, but he was very sweet. He showed us some dining room tables, and on the way out, we chatted about several different sofas that had cool features. They do have this sofa set or maybe more than one that has reclining chairs at the end that go close to flat and one of them has foot rests that slide underneath in a drawer, which is kind of cool. The quality seems to be nice and the price was not bad at all. I'm probably going to be back when we're ready to actually furnish the place.

Great prices and payment plans nice inventory of appliances would shop here again, service is also…read morehood

We stopped by looking for appliances. We were greeted promptly. The Salesperson was extremely…read moreHelpful, Knowledgeable, and spent a lot of time with us. He mentioned to stop by their Jacksonville Showroom as it was larger. Which we did and were treated exactly the same. We purchased all our kitchen appliances through them.

I ordered an Ilve 48 inch custom propane stove in March and paid in full. Ray Swab was the…read moreassociate that handled my order. I ordered in March because the stove comes from Italy and takes 3+ months to arrive. I received a call 9 weeks later stating that the order had never been placed and that they were placing it now. It was for a new construction home and I was on the contractor's predicted deadline. They offered a loaner basic stove for install so that I could close on my house. The stove arrived and was installed by my contractor while I was out of the country. I later received an additional invoice for a conversion kit because they got a natural gas unit instead of a propane unit that I ordered. I was not notified by Setzers nor asked about accepting a nautral gas stove and using an LP conversion. They charged me for the LP conversion. I spent over $10,000. And they wanted additional funds for an error that was not my fault. I asked for Setzers to write off the additional fees due to their company error. When I pointed out the multiple errors, Ray Swab further insulted me rather than providing appropriate customer service when I asked for the additional fee to be absorbed by Setzers since it was not my error (actually multiple errors). He implied it was my fault since the contractor was not quite ready for install upon its arrival and had to wait 2 weeks (I can only provide as accurate information on timelines as I'm given by the contractor.) Buyer beware. I felt like my experience was extremely disappointing and severely lacking in customer service. Take your hard earned money elsewhere as they've proven they don't value it here. I chose to order the rest of my appliances elsewhere after their poor handling of and lack of appreciation for my order, time, and money.

After everything I did finally get a refund and an apology from the store manager. The crazy part…read morewas I received notice of a refund 20 minutes before the tech. got here to see if it could be fixed a 2nd time. Also the manager told me to put my claim through the extended warranty company on my 2nd try but now Im told they are both the same, who knows but I did get my money back.

I bought what I was told was a floor model washer, brand new and the matching dryer! Used it for a…read morecouple of months no issues. Then all of a sudden the washer is leaking water all over the floor. Called the financial company to get information about the warranty. Called the warranty company and the unit has been registered to someone one else. The warranty is null and void! I have called corporate and left several messages with Morgan to which no reply! I have left messages for the store manager to call me and nothing. I already told the finance company I will not pay for a product I can not use!! I will never ever use this company for anything ever again! Since it was a big expense my lawyer is now involved and there will be court for these thieves!!

James saved me money on the part I needed for my 19 year old LG Front load washer. Very…read moreprofessional and cared about getting my washer working.

Washer and dryer needed service. James was excellent! I will be calling whenever something needs to…read morebe fixed! Thanx so much!

quick response time. Thoroughly inspected my oven because of course it worked when he…read morearrived....which it hadn't been. He went extra steps and found out why it hadn't been working and most likely prevented me from having a fire if I'd continued to try using it due to the control board and one of the switches being fried completely. Very honest and up front, professional. Went above and beyond! Highly recommend!

The worst!! I got an evaluation of my GE dryer, which was not removing the water from my clothes…read more The owner, Eris, claimed it needed a new pump, which would take 3 to 5 days to get in. I paid a $99.00 service fee. SEVERAL WEEKS LATER, he returned. After half an hour, Eris informed me that he could not remove the front panel--it had rusted onto the connectors--which were PLASTIC!! And he did not want to damage the porcelain. A general contractor, I got him some wood pieces, to protect the porcelain, while supplying sufficient force to pry the panel up and off without damaging it. He then asked if I had a mallet, which I provided him. He failed to budge the panel, insisting that these brittle little plastic pieces prevented the panel from coming off. Ridiculous. There had to be metal screws or other substantial fasteners, which he had missed. I suggested that he call GE Tech. He agreed. He lied. Then, to my shock, he and his assistant tried to sneak away around the back of the house without even speaking to me!! I confronted Eris, already in the running vehicle, to sign a statement that he was unable to repair the dryer and would refund the paid charge, as he had promised. What incompetence and deceit. After they left, I discovered that they had cracked the porcelain in two places, trying to pry the panel off with a screwdriver!! And never said a word!! Liars, incompetence, and deceit!