I absolutely recommend this place for anyone. Front desk…read moreladies were very welcoming, kind and sweet. I came in to get my eyes checked because I had slight discomfort and felt worried about my vision. Dr.Andy checked my eyes and went over all the questions I had and I was able to get a new perscription. I felt more at ease that my eyes are complete fine. Thank you guys for being such an amazing staff ! I will be coming back to get my glasses :)

Besides the front desk receptionist who wasn't the most friendly, the doctor herself and the lovely…read morelady who helped me pick my frame, both wonderful. I was seen by Dr Anne Shin, patient, friendly, informative and attentive. Loved my experience with her. Lily who assisted me to pick a frame for my glasses, was so calm, patient and did not try to push anything over a budget and made my decision super easy. She knew exactly what I was looking for and I am really happy with what I got.

I've been coming here for a couple years now and I have zero complaints. Dr. Fisher takes her time…read moreto get my prescription right and they're all around really fast with getting my glasses ready. I'm very pleased. Also, the front desk receptionists are very helpful. Nery and Araceli always help me find the right frames and they make me laugh every time. This place is top notch!

Great friendly people A lot of frames to choose from…read more Love the glasses from here and will be sure to go back

Dr. Ron Singer has done an amazing job over the years of examining my eyes and ordering up glasses…read morethat give me "perfect" vision. I just got my latest pair and am so happy that I wanted to add this review to recommend Dr. Ron Singer to you. I have a very difficult prescription and anywhere else I've tried has not turned out well.

Doctor Ronald was really amazing at my eye exam today. The most thorough exam I've ever had with…read moretests I didn't know existed. He communicated what he was doing, made sure I was comfortable the whole time, and was super personable. He went above and beyond.

Highly recommend!! I've been coming here for a good while now and can say that this is a great…read morelocation! Staff are all friendly and helpful! Dr.Escobar is also an amazing doctor to see for any concern! Had my mom come here as well!

I found staff here was unhelpful. They neglected to send me the address to the office, and when I…read morecalled to get it, I didn't even finish asking my question when the receptionist said she is canceling my appointment because my insurance was rejected. In a patronizing tone she said that I "must not have gotten her message about this earlier". I told her I had gotten the message and that my insurance verified that it was active and that it was accepted at that location. She argued with me that it wasn't working and said there is nothing she can do. She offered no solutions. I asked if I needed to re-call the insurance and have her hear them verify and she said no, and there was nothing she could do... yet instructed me to call my insurance (again) ‍ It was unproductive, unhelpful, and I wouldn't go here. She made no effort to provide any solutions-- and they never even sent me the address to begin with. More annoying still, I had waited 5-6 weeks to get this appointment, and now I have to start my search over and wait longer!

"I can see clearly now..." Easy as pie! I haven't gone for new glasses for a while, but I found…read morethe place to go! So easy and fast. A lot of choices for glasses to choose from. Dr. Van was very nice and thorough. Overall, it was a great experience and I will be back for years to come.

I had an appointment at Woodland Hills Vision Care Optometry today, and unfortunately, my…read moreexperience was awful. Dr. Sabrina Ali was absolutely lovely, and the rest of the staff were wonderful, but my experience with the sales associate was incredibly disappointing. I was helped by Sona who was extremely rude to me throughout the interaction. All I did was ask how much the lenses would cost through the office and explain that I wanted to think about the pricing before making a decision. From that point on, her attitude toward me completely changed, and she was unnecessarily rude and pushy. I felt so uncomfortable :( What makes this even more frustrating is that I had a very similar experience with the same person the year before. It's disappointing to encounter this kind of treatment, especially when everyone else at the office is so lovely. Dr. Sabrina Ali was wonderful, which makes this experience even more unfortunate. I really wish the customer service on the sales side reflected the same level of kindness and professionalism as the rest of the team.

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

Jeny is the best professional Thank you so so much…read more I see now like a baby I will recommend all my friends

From the first call I made to confirm my insurance coverage to today when I picked up my first pair…read moreof their glasses, it was a seamless, easy experience. And these glasses have the most clear and exacting prescription I have personally ever had.

Dropped in unannounced and was immediately greeted my friendly staff. I needed my glasses adjusted…read morebadly and Nelly was the person who assisted me. She not only carefully fixed my reading glasses, she also took the liberty to fix my sunglasses as well. As an out of towner, I definitely recommend coming here even if its spur of the moment.

Wish I read these reviews before coming here to this location. DO NOT GO HERE!!!!!…read more There are other LensCrafters locations that are so much better - save yourself the trouble. The front desk workers are absolutely awkward and unhelpful (except for Heather, white young lady with black hair), the doctors are just rushing their appointments/giving out incorrect prescriptions, & the manager (maybe Jenn? Older white lady with blonde curly hair) has the most horribleeee attitude. I've spent 4 weeks back and forth due to being give the wrong prescription, scratched glasses, and only to come out with "you should've bought the protection plan I don't know what to say". Will be emailing corporate as well to make sure this is known about this location.

Visited for the first time last week. The staff was super friendly, and the appointment went very…read morequickly. Definitely recommended!

The best Optometrists around! One is now in Thousand Oaks and the other in Encino. Cant say enough…read moreabout these two. Been going to them for over 25 years! I adore them both!

I went into Warby Parker yesterday to choose new glasses for myself, and replace lenses in a pair…read morethat I had already purchased. I was met promptly by a young woman named Lauren. She could not have been friendlier or more attentive. She was very knowledgeable and offered suggestions that I wasn't even aware I had. At the time she had no idea that my daughter was coming to purchase glasses as well. Once my sale was complete, my daughter mentioned she was also looking for glasses. Lauren could not have been more gracious, but more than that patient. At the end, my daughter chose three new pair. I hope Warby Parker recognizes Lauren's professionalism and kindness. Lauren, you are a gem! I purchased multiple pairs of Warby Parker glasses for my entire family, and have visited several locations. I mentioned to Lauren that, out of all of my visits, she was the most welcoming associate who has ever assisted me.

Having two children who wear glasses, I initially thought investing in frames from Warby Parker…read morewould be a great choice, especially with their complimentary adjustments. Unfortunately, my experience has been the complete opposite. I have gone into the store multiple times to have the glasses adjusted because the frames frequently become loose. Every time, I've felt like I was inconveniencing the employees simply by asking them to provide a service that Warby Parker advertises as included. They even boasted about this when I purchase the frames! But my most recent experience was the final straw. The employee took the glasses out of my hands and slammed them down on the counter while mumbling something under her breath to the other worker. I was genuinely shocked. The other worker stood there shocked as well watching her act this way. I reminded her that complimentary adjustments are included with the glasses, and she didn't respond to me. I have never felt like I have inconvenienced someone so badly. And while the other worker stood there watching her act like this, it was mortifying. When she handed the glasses back to me, I asked for her name because she flipped her name tag. Her response was, "I apologize for my behavior. I'm just having a bad day." Having a bad day is understandable. Treating a customer disrespectfully is not. A difficult day does not excuse slamming a customer's belongings on the counter or making them feel unwelcome for simply utilizing a benefit that comes with their purchase. At that point, I decided to take my business elsewhere. Warby Parker lost a customer. And it wasn't solely based off this staff members "bad day". It was the accruement of all the other times you made customers feel bad prior. Free adjustments mean very little if customers are made to feel like a burden for asking for them.