I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

They are friendly and very pleasant people. My dogs love going there! They do a superb job. I…read morehave two Cocker Spaniels, and that breed requires a lot of detail and time to clip and groom with a proper Cocker Spaniel cut. They are patient and attentive to details. This is the place to go to get your dogs groomed well! I can't say enough good things about them!

My Daisy has been going here for at least 2 years for grooming. I definitely recommend them for…read moregrooming. My dog is very stubborn and not easy to work with, but her groomer Jess does a great job, and she's very professional.

Great service love the groomers they always do a nice job on my dog never have a problem making an…read moreappointment I definitely recommend them!

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

I have never been to a vet were my dog is excited to go in and say hello to all of the staff and…read moredoctor. They are kind, patient, thorough and clean. I trust them with the utmost care of my dog. I have brought him to them since a newborn and they have always been proactive and provided the best care. I highly recommend them

I'm extremely disappointed with my experience at East Boston Animal Hospital. I've been bringing my…read moretwo dogs there for a long time and trusted them with their care. Both of my dogs supposedly had the same procedures done, yet during an emergency situation when I had to travel overseas, I found out one of my dogs was missing vaccines and apparently never had a microchip registered -- even though I was told otherwise. To make matters worse, the staff could not find important records and were very unprofessional and rude when I tried to get answers. During a stressful emergency, the last thing a pet owner needs is confusion, lack of accountability, and poor customer service. I trusted this clinic for years and now I feel completely let down. Please think twice before bringing your pets here.

Chase came out for the meet and greet and I knew he was the right guy to help with my Rottweiler…read morepuppy Roxie . We've only had a couple sessions and she's already learning and making progress . He explains why we are doing things the way we do . Essentially he is training me so that I will be have the knowledge to work with her and understand why things are done the way they are . Great guy . Class act in my opinion . I look forward to see what the future brings as far as the potential of having a well trained and behaved loving dog . I'd definitely recommend chase he also is willing to work around my hectic schedule and is patient and 100 percent professional and a gentleman.

I use Chase whenever I am in town. The Great OZ is always very happy to see him and comes home…read morehappy too! Thx Chase

We've been sending our pup here for the last month or so after his previous daycare closed…read moreunexpectedly. To say he loves it is an understatement! He is so excited to go in and is exhausted when he gets home (we get two days of peace because day after daycare he enjoys sleeping off his daycare hangover as well). He's made so many positive associations and friends through daycare; when we walk him he now runs up happily to dogs we've never seen before and are never surprised to hear that the dog is also a harbor hound! They do a great job keeping us updated through social media (Instagram stories) so I'm always confident he is safe, happy and having a blast. They also gave him a bath once and my goodness he smelled phenomenal for about 2 weeks! Cannot recommend Sara and her crew enough!

We've gone to Harbor Hounds a few times now to get our golden retriever groomed and have been…read moreimpressed with the cut they gave her each time. Sarah took time to listen to the type of cut we wanted and made an extra effort to check in on our pup after the groom to ensure she was good. I appreciate their communication and attention to detail. Definitely would recommend them for grooming!

Nellie is absolutely amazing. She takes such great care of my dog and is a lifesaver. She is SO…read moreflexible and her communication is impeccable. She responds to all requests almost immediately which has been such a stress relief for my last minute requests. She is the definition of a perfect dog walker and I don't know what we'd do without her! Anyone looking for a reliable, honest and flexible dog walker should 100% hire Nellie. Your dog will thank you! She also takes amazing photos

From the owner: Marathon Mutts offers individual dog walking and pet sitting services. We provide the one on one…read moreattention your furry child craves when you're away from home!

Once again, this place is amazing! I dropped my dog Kelly off there again this past week for her…read moresecond stay. I was going to say goodbye, she ran right past me to the woman who works there. She clearly LOVES it there - the wiggle butt proves it!

I have boarded my dog Bailey multiple times. She is older and sometimes not very friendly with…read moreother dogs while I have her on leash. The staff understood my concerns and said they would acclimate her slowly and watch for cues of stress. She did just fine. They even took a video to show us how much fun she was having and how sociable. That is a testament to their expertise and handling. She bolts out of the car now and goes right in! Recently I had to go out of town on short notice and they took her without a problem. Love that they are open for pick up/drop off 7 days a week. Really love that a staff member sleeps over!

Hey Ya'll, it's me again and this time I have the prrrrrrrrrfect place for your furry babies. Let's…read moreget into it. This place and its worker is absolutely wonderful. He is kind and took his time with my Ginger Squirrel. My Ginger had a few knots and he shaved her down, clipped her nails, cleaned her ears and gave her a bath. she looked awesome and felt even better. I could not be happier with his work. My family and GinG thanks you for all your hard work.

My cat had a grooming session there today. I was surprised that my cat was very calm when she just…read morearrived. And after the grooming session, my cat becomes very soft. More importantly, she does not appear to be stressed after the bath. I will come back next time.