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    Daniel's TV Service

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    11 months ago

    Great, friendly service. Reasonable prices. If he cannot fix it, he will tell you! Dan is a great guy.

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    Best Buy-Monroeville - Exterior

    Best Buy-Monroeville

    2.0(42 reviews)
    1.3 mi
    $$$

    The customer service at this store is absolutely terrible!…read more I came in to purchase a new laptop and the salesperson didn't even acknowledge my presence. I stood in front of the laptop I wanted for approximately 20 minutes while he helped another couple with their purchase. I wasn't upset that he was helping someone else but that he could have at least greeted me and acknowledged that I was waiting patiently. Honestly, I would give zero stars if that were an option. Best Buy, you really need to do better with your hiring practices. No wonder companies like Amazon are taking over and putting you guys out of business. If this is the type of service I'm going to get then I would rather shop online but not with your company.

    I opened a Best Buy credit card to purchase a computer, which I paid off in full. I kept the…read moreaccount open because I planned to make additional purchases. When I was getting ready to buy something else, I noticed an unexpected $46.00 charge from Geek Squad. I never requested their services, yet the charge was added to my credit card. Frustrated, I closed the account. Because of the unauthorized charge and the late fees that followed, the balance kept increasing. I contacted Geek Squad, and they removed their charges, but the late fees remained. As a result, the account was reported, and my credit score dropped. All I wanted was to do business with reputable companies, and instead I ended up being penalized for a situation caused by their mistake, or their scam.

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    Best Buy-Monroeville
    Best Buy-Monroeville - I thought it said Best Boy I was gonna sue

    I thought it said Best Boy I was gonna sue

    Best Buy-Monroeville

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    Metro by T-Mobile

    Metro by T-Mobile

    1.0(1 review)
    1.0 mi

    Had nothing but trouble with this store. When I stopped in to sign up for cell service and buy a…read morenew phone,I was assured they had coverage at my home. Despite their maps and assurances, I found I had no coverage at home. Had to drive a mile to receive a signal.I called the store a half hour before they were supposed to close,and they were gone already. Called customer service and they could not help me because the store had not given me the information I needed to prove I owned the phone. Went back to the store when they were supposed to open the next day, and no one showed up until 45 minutes later. Of course, the phone worked at the store. After several calls to the customer service number (and going through the long phone chain and being on hold each time) I finally told them I was returning the phone. The agent agreed it was useless to me and i should go elsewhere for cell service. After signing up with another carrier I took the phone back. The store was open-but no one was there. After 15 minutes, the agent returned carrying his lunch. At first, he was not willing to let me return the phone but finally agreed to take it back for a $25 restocking fee. I got back $53 on $130 phone (something about getting a credit on the phone to cover the first month's service). When I questioned paying the $60 first month's service fee when I only had the phone for 4 days and could not actually use it for those 4 days, I was told he had to talk to his rep who he could only contact via email. He would not give me the email address. I assume he did nothing because I just got a $221 charge on my credit card. Which means I am out $168 for a phone and service I never used. (I did keep the case). And I cannot get through to a live person at Metro because I no longer have an account there once I switched carriers! This might be a good carrier in other areas, but I would STRONGLY advise anyone in the eastern Pgh suburbs to avoid this store at all costs.

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    Metro by T-Mobile
    Metro by T-Mobile
    Metro by T-Mobile

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    Daniel's TV Service - electronics - Updated May 2026

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