I've been going to this company for quite some time they always have the batteries I need for…read morewatches car remotes. They even bought my jewelry, which was pretty nice so I am very happy and I will keep going.

We had a ring resized, a necklace fixed and a watch fixed for a very reasonable price in a couple…read morehours. Miguel was very professional and friendly. All the work was perfect!

The staff were very welcoming and very helpful. It makes our experience wonderful! Definitely…read morecoming back.

Purchased a new set of earrings the customer service is always great here very friendly and…read morehelpful. They are good on there prices and will work with you if you have bad credit. Overall will definitely recommend to my friends.

This hobby isn't like the Hobby Lobby. I'm used to back in LA and so it was quite difficult to fall…read morein love with this one, particularly because I visited during the holidays, and there wasn't much stock quite frankly, and so it just kind of like disappointed me in the sunset. I have to probably travel to another Hobby lobby that it's a little bit more out of my way with more population surrounding it and so I'll probably run into the same issue. Parking is great in this location. I believe this Hobby Lobby is added as an adjunct to a mall or a shopping center in Hemet. I do wanna say I've been to the one in Moreno Valley and I do think that that one by far out weighs this one, but I may be biased because of the location where it's at

I'm surer happy to report that they are finally carrying some 3d filament at my local store. I've…read morebeen reading online that they are going to start carrying more 3d printing items and I have been looking and asking every week or so, and today was the day. I picked up 4 of the 5 colors they had, and some other tools. So happy. Other than that, this place will drain my wallet, so much stuff to buy. Always love to stop in and see what is new.

04/03/26 I had a very disappointing experience during my…read morerecent visit. I selected a purple one and specifically asked the associate to bring me that exact item. She opened the cabinet, picked out one, read the label, and confirmed that it was correct before proceeding with my checkout. However, when I got home, I realized I had been given the wrong color. While I acknowledge that I could have double checked before leaving, the item's color was clearly labeled on both the box and the receipt. It should have been clear to the associate during checkout that the item scanned was not the correct product. If the purple color was not actually in stock I would have preferred to be informed upfront rather than being sold a different item. This situation was frustrating and raised concerns about transparency. Update 04/04/26 Manager Amanda's response made the situation even worse. They claimed they call the "Rose" item "Purple" in-store just to "differentiate" between products, even though the manufacturer's label clearly says "Rose." This is incredibly dishonest. I had already explicitly rejected the Rose pen while comparing them in-store. The associate still brought out a box labeled "Rose" and insisted it was "Purple" just to close the sale. Instead of taking accountability for this lack of transparency, management is now making absurd excuses for their staff's misleading behavior. I will not be returning.

The girls in here are always helpful, I have had three wonderful experiences with Hannah and the…read moremanager. They try their best to please their customers. I have been to many swarvoski stores and this is by far is the best one . They always have different things I can't find anywhere and the girls are great all the time!!! Thank you

Isabel, the store manager was awesome! She was very professional, fun to talk to during my ear…read morepiercing! I would definitely go back to this location!

Isabel , the manager, assisted my friend and I in ear piercing. She was very professional and…read morefriendly. I would recommend going to this location

Moriah is absolutely amazing! She's extremely helpful, kind, and always provides the best customer…read moreservice. We've purchased multiple pieces of jewelry from her, and every experience has been wonderful. She's so friendly and truly goes above and beyond. Thank you, Moriah!

Horrible customer service. I walked in to do a routine cleaning for both mine and my husbands…read morerings. There were only two workers, one on the phone didn't lift her head up once to acknowledge us and the second the working with a customer who also didn't acknowledge us. We sat down in a chair hoping to be acknowledged soon or at least helped next. The worker helping a customer looks at me and goes "can I help you?" I politely said yes we need our rings cleaned and she said "okay I'll help you after this customer". RUDE. We left to go to another Kay's.

Fantastic customer service and support! Shout out to Eric; he was very helpful. He helped me…read morecustomize the most gorgeous marquise ring for my fiancé. I also needed a resize on my fiancé's wedding ring, and he helped take care of it very quickly.

All I can say is that this Helzberg Diamonds is a professional outfit... I had a custom order that…read moreI usually only trust Chris at Diamond Bank DTLA to do because I don't do off-the-shelf. Under the circumstances, I needed it now, and Heather saw what I was looking to do and immediately took me to Albert, their master jeweler. I described what I wanted, and before I could finish, we were setting the 3.4ct Asscher cut stone, pricing molds, and a week later, voila! My custom 1 of 1 Tiffany ring... Don't hesitate to trust your special moment to Helzberg!

Thank you Myesha for the great customer service! (So sorry if I spelled your name wrong )…read more I ran in to Sally's literally less than 5 minutes before they were closing. Myesha greeted me while she helped another customer; and promptly assisted me once she had ability to. She helped me easily find what I came in for; and also pointed out something I forgot I really needed. Thank you, again, Myesha! Can't wait to come back in and get some tips on how to better manage my natural hair.

I shop at this store frequently to get hair dye and developer. I've spent thousands of dollars in…read morethis store however, I will never go back! I sent my daughter to get my hair dye and developer and the assistant manager "Jax" treated my daughter as a peasant, told her she needed to pay attention because when she paid it showed a deduction from her Apple account, however, on the screen it showed declined so my daughter used her American Express account and it deducted the amount again, so my daughter made her aware of the problem and Jax was condescending, rude, and very inappropriate as if she was being bothered, the whole while my eight-year-old grandson stood and watched and was very upset at the way she spoke to my daughter who is a high school teacher. I called to speak to Jax to get the corporate number and she blatantly said "you can find it online" with her monotone voice that showed she was disinterested in having any conversation with anyone. My daughter even asked her if she was OK because she acted like she didn't even want to be at work and appeared unhappy. I kept asking her for the phone number and she kept repeating herself and then eventually hung up on me because she thought I was my daughter and said "I already told you what to do"and I said "you did not speak to me I am not the person that was in the store" and she said "yeah you were I can tell" I said "no I am not my daughter and I do not have the same voice as her". Then she proceeded to laugh, as if it was funny and told me I am gonna hang up now and she did! Every time I've gone in that store she's always acted as if she did not want to be there and is doing you a favor by working. You need to get rid of her. You just lost a customer. I will never go back there and I will also tell everybody I know not to shop there!!! I'm not going to spend my hard earned cash at a store where they employ someone who treats their customers with disrespect and laughs in their face!