Check-in was very friendly and I felt very welcome in their location. Awesome service by Dr. Hayes…read more The environment is bright and clean and open. They have their own optical shop where you can get glasses or you can leave with the prescription and get them where you choose. The checkout process was really good and I had a short enjoyable conversation with the person who checked me out. unfortunately, I did not catch her name. Very pleased with my eye exam and the care I received from everyone at this location.

I had a pleasant experience here. I was there to get annual…read moreeye exam and contact lens fitting and Dr. Jones was very nice! Although It is only once a year, exams can take really long but at Abrams Eyecare I was in and out in an hour I believe. Waiting room was clean and staff was friendly. Very quick and efficient.

Dr. was Very Thorough and Informative with His Diagnosis I…read morewas very satisfied with his treatment!

This is my first visit with Dr. Wentz at 20/20. My former doctor of years, Dr. Frascella, moved…read moreto Lasik Plus at Keystone at the Crossing in case you're looking for lasik surgery. The office staff is friendly and helpful. Check in only took a few minutes, went smoothly and she explained why she needed the requested documents. Dr. Wentz's assistant, Lindsay, is very personable, does a thorough job and provides a calming, structured atmosphere. Dr. Wentz's took the time to review my past and present medical history. He explained the test results I had just completed and answered all my questions. He had a good side bed manner and I never felt rushed. I was afraid I might need to find a new ophthalmologist but I'll be staying with Dr. Wentz and 20/20 Physicians.

This is a full service opthalmology clinic, not a typical mall optometrist. They do cataract,…read moreglaucoma, and other Lasik/laser treatments, and have surgeons on staff, meaning MDs as opposed to doctors of optometry-- not that optometrists are bad, rather, it's a different skill set. It's a full-service sort of place, and although their personability is sometimes abrupt, it's my estimation they know their discipline. The Abrams Eye Centers have different staff, but they rely on other locations for specialties in my experience. I've been pleased with their work. My four star rating is because I don't have the comparison values to know if it's really five stars. That may sound wishy-washy, but rating clinics is difficult. I get the sense that their staff has high professionalism, and have a great deal of experience, and that's comforting.

Called last minute wednsday afternoon to try to have spouse seen as ever other eye place was into…read morelate february and she has trouble seeing anything. I think I spoke to a person named angel on 86 street and if that is her name,it is very fitting.She got her into speedway 20 20 at 9am today and the staff and exam and results were great.This is a facility that cares about the patients and goes the extra mile to help people in need.A Rare attribute in this day and age.God bless you all.The Longs.Care,quality of office staff and type of care was excellent.These are good people and directions from them to us out of folks (80 miles 1 way) were great.God bless you all .Thank you Dr Wentz!

Donna is amazing!! Check them out!!! if you need an eye exam or cataract surgery, they are the…read moreplace to go!

The next step today has finally arrived, surgery to remove the cataract from my friend's left eye…read more It's now 1:00 p.m. The building is located downtown at 1901 N. Meridian Street with parking as you enter or in the lot behind the building with signs directing you to the Eye Specialist parking lot. There are three entrances to the building, with one facing the front next to Meridian Street, the back entrance close to the parking lot, and one reserved only for unloading the transportation vans on the side of the building. If your support/family drives, I suggest parking in the back parking lot because it is free and convenient, and the back entrance usually has a person standing by the back door to provide guidance. They were super nice!! Just pull directly off Meridian Street entrance and go straight back to the parking lot. I personally felt the waiting area was extremely narrow and congested with approximately 10 chairs lining the walls. I guess you don't need to stay after your loved one is taken to surgery since it takes at least 2 hours plus to complete the process before you're allowed to see them. We were told the procedure would take an hour or an hour and a half, but it was much longer at 3 hours. Many people in the waiting area were complaining about the length of time the surgeries were taking. Everyone was getting tired of the long day, being hungry, and then many were concerned with missing work and their employers' reactions. Since the patients aren't allowed to eat anything until the surgery is complete, it makes for many famished patients. However, it is more of a nice bonus for those waiting on the patients. The cafe had several types of cold beverages, hot coffee with flavored coffeemate, hot chocolate chip cookies, and bags of different types of chips. It helped knock the edge off until the patient was released. Bring a jacket with you if you're cold natured. The air is on, and it's notably chilly like all surgery centers. I was fine but my friend and several others were cold. Every surgery center deals with the chilly issue. Darn, those germs!! The staff was helpful, friendly, and attentive with the patients. The ladies at the two desks in the waiting area were taking many additional questions while trying to perform their daily jobs. I rate the transportation services 10 out of 10. Patients who have scheduled evaluation services and cataract surgery can use their transportation services. There is no need to ask a family member or friend to miss work all day. You can be picked up at home, hotel, or work, and brought to the Keystone office for elevation, then picked up again, taken for surgery downtown, and then driven home afterward. You do not need to call each time you need tranported as the office staff calls immediately after your appointment. However, you need to make the initial call. This must be scheduled prior to your appointment. Well planned work schedules help the drivers seem to run seamlessly with spotless interiors and exterior of their well-marked company vans, their extremely organized, safe drivers, and attentive to each patient. Each patient can transport one friend or family member with them in the van. The 2 transportation drivers I met today were delightful. Polite, professional, sympathetic, and so personable. Each one was totally phenomenal. Where do they find these employees? Again, 10 out of 10. They handle their examinations scheduling with their various offices throughout the Indy area differently than my othomotogologist office and surgery center, but it seems to work for them. Rock on!

I don't want to trust my eyesight to just anybody who advertises a low price. I want the best…read moremedical care there is. I feel my husband and I found this care here. I am so baffled by the negative reviews, this is not where we went. In 2017 my husband had cataract surgery on both eyes with vision correction as an add-on. It was an extremely gentle, caring, relaxed, professional atmosphere throughout the process. The decor is beautiful with works of art and flowers everywhere. As the person who would transport him while he wasn't allowed to drive, I was treated "royally", the lounges are lovely, pleasant, comfortable, accommodating for setting for a few hours. He has never had one problem from beginning to present. They work quickly and efficiently and do move a great number of patients through quickly but you never feel rushed nor like you're just a number. I was thrilled to go here a few months ago for my cataract surgeries and vision correction. Ditto to everything I said above. The service is very efficient and quick, there is no waiting around to move through the process of exams to surgery. I felt I got good counsel and advice about which vision correction to choose as an add-on. When I got to the surgery reception area desk, maybe the most anxious point in the visit, I was met by the most vibrant, enthusiastic, caring person I have ever encountered in medical care. It was such a relaxing welcome to the anxiety of you-are-going-to-have-eye-surgery-in-a-few-minutes. Surgery prep was considerate, gentle, efficient and thorough. The only sour note is that some people insert an iv needle better than others everywhere you go--I'm a good judge of an expert, professional phlebotomist.

Dr. Scott Wentz with 20/20 Eye Physicians has moved his office to the Community Health Care Center…read moreon Main Street and the corner of 10th Street across from the Big Woods restaurant in Speedway. I've been a patient of Dr. Wentz for many years now, and he has been fabulous diagnosing several issues with my eyes. Dr. Wentz has performed cataract surgery on both eyes, diagnosed the hole in my retinal, and then referred me to a surgeon in Carmel who resolved the problem. I trust him with my eye care, and if you are looking for a new othomotogologist, then schedule a meet and greet with Dr. Wentz. He his personable, listens well and incredibly throughal. His office staff are great to work with as well.

Very difficult to schedule an appointment. Leave messages and no return call. Would not recommendread more

If anyone reads my Yelp reviews, it's pretty obvious that I undertake this responsibility with a…read morecommitment to the truth as I perceive it and with no conscious attempt at deception. My pledge to commit to that philosophy is even more serious in the instance when I received my first exam from the optical professionals at Whitson Vision, with locations on East 86th Street in Indianapolis and at IU West Hospital in Avon (in addition to surgical facilities at 9002 N. Meridian Street in Indy). I recently completed my first appointment with Dr. Doore, an Optometrist who, along with several others, ran a series of tests to ensure that my Type 2 Diabetes was not causing any severe issues with my sight. Each and every individual displayed the finest measure of kindness, compassion and a commitment to concise and easily understandable, plain English doctor-patient communication. This was not my first experience with the Whitson Workforce! My domestic partner has experienced a decades- long case of chronic glaucoma and has benefitted from Dr. Whitson's direct surgical expertise, including two significant procedures that seem to have turned out...well, to be succinct, brilliant! Doctors and patients seem unanimous in their opinions that Dr. Whitson is the "go-to" opthalmologist when no one else can fix a difficult eye problem. I am more than pleased to report that, thanks to his work with my partner and now with me, William Whitson, MD continues to foster that same reputation with our household! I recommend his services enthusiastically.

Dr. Frascella is an ophthalmologist with 20/20 with several offices throughout the city. He is an…read moreexcellent physician with expertise you demand and a wonderful personality that is missing in so many physicians today. I've been a patient for 10 years and trust Dr. Frascella to perform my yearly diabetic eye exam, eye injuries or any eye care necessary. If the Westside office isn't convenient, call his office for the other locations he practices at. The office is full service so you can purchase your eye wear here as well. This location is on the first floor, to the left as you walk through the front door of IU Medical Plaza on Georgetown Road.

Jordan was incredible! We were having some holiday eyeglass issues and he saved Christmas!read more

My experience on 9/26/22 was a delightful one.The sales person JaKell was extremely knowledgeable…read moreof her duties and product,my process of purchasing eye ware was thorough and flowed like the mechanism of a Swiss Watch! So I will be encouraging my friends to visit this establishment!