It came up as a recommended by yelp. I called left a message actually ended up talking to a guy. We had a fairly long conversation about what the insulation needs were on the property. He took down my information. The address made an appointment and never showed up. Don't waste your time. They're not really interested in your business. read more

I do not recommend this company. The installation, as they told us, is a two day process. They came out on day 1. However, they have not come out to finish the job. Every day they tell us they are coming tomorrow and they never show! We are into week two of their lies. Our renovation cannot move forward because they refuse to finish the job. We obviously cannot install the drywall with only a part of the insulation complete. Save yourself the headache and go with a different company. read more

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If I could give them a zero I would. Worst company I have ever seen. From them not answering the phone or having a working voicemail, to them scheduling and not showing up multiple times. I will never use them again. I only have to since my new build company uses them. read more

If I could give 10 stars, I would. This company is amazing - not just because of the quality of their work, but because of their customer service. I got quotes from several companies for removal and replacement of my insulation. After probably 7 quotes, I chose Daniel for a number of reasons: their price was not the absolute lowest on its face, but with all things considered, it was the lowest. They were also the most accommodating regarding extra things I asked for beyond the norm. The technicians (led by Miguel) that came out to remove the old (very disgusting) insulation were very professional. They worked in an extremely hot attic during the summer months. We did hit a slight hitch in the process... HOWEVER, Daniel took care of EVERYTHING - without me having to do a thing to get things situated... from my original sales person, Thomas; to Crystal in the office; and especially Rob (Ops Mgr?). They worked quickly and made sure everything was taken care of and to reassure me all would be well... AND IT WAS.. AND IS... On top of this, my electric bill has dropped by 30% in less than a month! I highly recommend this company - newest products and services, with an old fashioned, ethical standard of customer service - ending in complete customer satisfaction. I wish I knew more people who needed new insulation, because I would make sure they hired Daniel Insulation. Don't hesitate... these folks can't be beat! I can't ever thank them enough for making a stressful process, stress-free! read more

Great company to do business with from the start. They are a recommended business with a TECO energy audit. When I called she was able to give me a price & my out of pocket expense. When the team arrived onsite they were quick to complete the install, and a very thorough clean up. What impressed me most is that my ceiling panel access to the attic did not have any insulation on it. They attached a sheet so now I truly have full coverage. I'm a very happy customer. read more

Think twice before calling this company. At least have a back up plan. I scheduled to have someone come out to repair the insulation in the attic that had fallen. The appointment was about a week out at 9 to 10am. No problem right? Wrong 5 minutes before the appointment he calls me that they have decided not to do this type of work anymore or if I would wait until January. What a joke they are insulation people. Its insulation that has fallen around the walls of a bonus room not a big deal. Terrible business practice. read more

Daniel insulation is the best! They will go above and beyond to do what is needed to get the job done. Their employees are professional and get the job done in a timely manner. They may have some issues in the sales department sometimes, but other then that all of the installers have been there for 6 months - 20 years. read more

I've been using Daniel Insulation for years and have never had a problem until now. The first house they did for me they did the insulation, closet organizers and shower enclosures. Things went fast with no problems. The next few times was just insulation and again they were great. This time I called for a shower enclosure and they gave me an estimate over the phone that I agreed to. They said a sales person would contact me to setup a time to come measure the shower and give me a more accurate estimate. I waited 4 days with no return call so I emailed them asking how long it would be before a sales person contacted me. I waited 5 days and I still have not received a reply. I called back and ask for a time frame and the lady said she would get with the shower enclosure manager and he would call me back. It's been 4 days and I have not heard back from them. I give up, I guess they no longer want or need my business. read more

STAY AWAY FROM THIS COMPANY! Would be zero stars if possible. We purchased a home where Daniel insulation had just installed spray foam insulation in the attic. The job was a nightmare. It was not installed properly from the start. Terrible smells plus humidity and mold problems. They tried to fix it but would not do anything until I signed a "hold harmless" agreement. Their fix did not work. They constantly tried to blame the problems on the house, the previous owner, cooking etc. Never them. Employees all but admit to the problems yet to this day the management/ownership says that they did nothing wrong. They are still blaming it on the house structure (which has not changed since they sold the job) or the crawl space (also here when they sold the job) We are having remove the foam and get a lawyer to sue them. RUN AWAY FROM THESE PEOPLE. ONCE THEY HAVE YOUR MONEY YOU'RE SCREWED. read more

Needed insulation in a small addition. Agreed on a price, and set the date and time of install. The salesman said they would be at my home by 0900 hrs., at 0915 hrs. I called the office and spoke with Crystal who told me that the salesman should not have given me a time and that the crews were in a meeting, but I was the first job of the day. At 1200 hrs. called back and spoke with a different lady. When I told her what was going on, she laughed hysterically, which pissed me off !!! She didn't even have the right phone number for me, she took it and said she would call me right back. Twenty minutes later, no phone call, so I called again. I again spoke with Crystal, who gave me to a supervisor who said he had no idea why they didn't do my home first, because they were supposed to. He said someone would contact me within the hour....an hour later, I called and spoke to him again, because no one contacted me. He said they would be there shortly. Two men arrived, never spoke to me, and unloaded rolls of insulation that looked like it had been in a hurricane. The packaging on the insulation was ripped and the product exposed to god knows what... moisture, dirt, etc. and not only that, it was the WRONG insulation. I talked to the operations supervisor ( a different supervisor than before), he tried to talk to me like I was an idiot, so I took pictures and sent it to both supervisors. The original supervisor called back and said that he wanted to do it the next day. I informed him that I didn't have 6 hours to sit around the next day and finally he agreed to send out another crew with the right insulation later the same day. I'm writing this prior to them coming back, but to be honest, I don't have much faith that they will come back or even do a good job. They came back and installed the right insulation and at the end of the day they made everything right. read more

Daniel has done multiple homes I have lived in over the years, they work with Duke Energy to get up to $200 rebate on insulation, also their crews are neat, professional, and do quality work. Highly recommended. read more

After what happened today, I would bot ever think nor let anyone I know from using this company. I almost got clipped by a truck from the company and I called to tell them that they had a driver that was irresponsible and nearly caused an accident on a busy road. When I called, the main issue the person had was that I didn't say hello first. I would think it's understandable that I'm not going to say hello and I'm automatically going to be shouting that a person representing their company thinks the lives of myself and the other cars behind me weren't as important as his job. This is a road where people are doing more than 60+to mph. Maybe I should have let them hit my car and called it a day because my dashboard camera would of been enough. But no, me saying hello is more important than the issue of the driver forcing himself into a lane and possibly having people being sent to a hospital. read more