A huge thank you to the lady who helped me today (06/21/26), around 1:00-1:15 PM, with transferring…read morethe title of my out-of-state vehicle at the Ventura, CA (Victoria Ave) branch. She was the best--very helpful, fast, and professional. I definitely felt very valued by AAA; she was very respectful and willing to assist me in both Spanish and English. I wish I had written down her name, but, once again, a HUGE THANK YOU!

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

My family has been dealing with Sathers since before I can remember. I'm 31 now, and every policy I…read morehave had has been with Sathers. 15 years with them and no regrets. Everyone there is friendly and actually makes you feel like a guest. I have had many lapsed policies because I couldn't make a payment here and there. They never judged me and always made it a priority to get me right again. I work with Jennifer mostly, and she is the best. She will go out of her way to make sure you have what you need. If you need insurance or just want to compare, this is the place to go. They are out to help their customers over anything else. Thank you guys. And thank you Jennifer for getting me set up on my new car while I was at the dealership last week. It was last second but you still took the time to make sure dealership had what they needed!

This company truly cares about you. I was gravely ill and Troy spent hours getting my homeowners…read morepolicy reinstated while I was in the hospital. I cannot say enough good things about this company other than I feel blessed that I have them.

Great service.. very professional attention to detail. If I has a question Jarrod (insurance…read moreassociate). My new agent. I thank you.. way to go above and beyond.. I have background in customer service and call center in banking. If I would of been your manager I would of recommended a raise and a reward of appreciation.. Thank you again.. Jarrod for working with me and fixing my issue sir.. .

I don't know why I am always skeptical about insurance agents. I can't help but feel that they have…read moresome motive besides making a buck off of me. I, however, am not skeptic at all when it comes to this place. Paul one of the agents in Upgrade Insurance made me feel like his intentions were pure and genuine. I truly felt that his goal in one of our many calls is to just simply get the best deal he can for me. I can't speak for every agent, but I do imagine that they are all as helpful as Paul is. Thank you Mr. Paul!

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

Lisa is amazing. Very kind and trustworthy. She saved me a lot of money…read more If you are looking for insurance, give her a call or drop in.

Mabel and Sirena are wonderful agents at State Farm…read more Mabel helped me with my car issue and answered all my questions and concerns. My Toyota was involved in an accident, and she promptly provided me with the necessary contact information and guided me through each step of the process. I truly felt I was in good hands and didn't have to worry about anything. It took about three weeks to finalize everything, and unfortunately, my car was declared a total loss. However, Sirena, the financial agent, worked with me on the payment side. Together, they make an excellent team. I now have a used car, and both my husband and my son are also covered with them. I'm so happy to continue being a State Farm customer. Thank you so much for taking such good care of us!

Spoke with Melody to get an insurance quote and she was a pleasure to speak with. The fact that she…read morehasn't been doing this long didn't affect her performance. Although I haven't recived my quote yet, this was a good start! ​​​

Great service - been a customer for over 35 years- they make you feel right at home when you go I…read more For a office visit- go no where else

Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

Efficient no time policy's and good rates call and ask for Elsie #1 auto insurance girl got two…read morepolicy's for two cars in 5 min and good price highly recommend for quick cards and good coverage will recommend thank you Julio's

Very disrespectful person that works there by the name (Carla) she was so rude. She said there's no…read moremanager on site. My rating for them is a BIG ZERO especially Carla.

Leslie Hernandez was great always gets things done for me and very respectful and gets it all done…read moreon a timely manner

Marvin was professional and quick, and gave me a significantly lower price. I recommend.read more

Jeff Drozen was my agent and he helped me save about $400 on my annual premium after bundling my…read morecar and home. I was skeptical at first, and I thought I had really great/cheaper coverage with GEICO when doing my own research. However, Jeff patiently walked me through each line item and helped me shore up my auto coverage. He was persistent, responsive, and ultimately he helped us get great coverage with Mercury. I would recommend at least a phone call to Jeff when trying to find a cost-effective insurance bundle.

Insurance is super frustrating. I've been with my insurance company for nearly 28 years. My…read morerates have been going up, to the point where I'm paying double what I was paying 2 years ago. I decided it was time to look for something else. I did some research and decided to give Gaspar Insurance a try. I was so lucky to be helped by Jeff. Jeff talked to me about what I needed and about what I was hoping to pay. He ended up getting me multiple options at around what I used to pay, with some additional coverage that I hadn't had before! There was no upsell. There was no "discounted bundles." Jeff took the time to really get me what I was looking for. This is the place you need to contact, believe me.

Pray you never have an on the job injury with State Fund the assigned insurance company. They will…read moreput you through the ringer and deny all medically necessary treatment despite your injury being an accepted claim. You will be treated like a criminal with their repeated use of hack doctors, who they pay highly, to say that your 1000 fine although having suffered a catastrophic injury. Be sure to retain an attorney to assist you because State Fund is horrible.

Best company to work for ever! They've been around since the beginning of time and treat their…read moreemployees great.