Excellent technicians and service!…read more The response was quick and he worked with me and our schedule.

The crew showed up on time and ran the conduit, wiring and charger to spec. I highly recommend…read morethem.

The online process to request service was very easy and convenient. You are able to explain what…read morework you want done along with a date you would like to have them come to assess the job. I obtained what I assume is an automated response indicating they would be in touch. When I hadn't heard from them by the date I had requested I called, unsure at that point if they just planned to come or if my request was lost. The women I spoke with indicated the person who assesses jobs was out of the office but was expected to return between 12 and 1. She said she would speak with him and call me back that afternoon. Based on our conversation I thought we were targeting him to come the next day. I haven't heard anything further. My rating is based on this interaction. I think if the job was something they didn't want to do, too small, or couldn't do I should have been told that and not just left hanging.

Workmanship was less than satisfactory, should have known the quality I was sacrificing for the low…read moreprice they offered! Owner sent two unlicensed apprentices To my home rather than an actual licensed electrician. Better luck next time I guess

Excellent and very professional. Goes above and beyond to make sure everything is perfect!read more

From the owner: Luis is a licensed master electrician providing high-quality electrical solutions for projects of…read moreall sizes. From minor repairs to full service upgrades, remodels, EV chargers, troubleshooting, and pool installations, I deliver work you can trust. Reliable & Fully Insured Master License: #20773A Specializing in: Service Upgrades, Pool Wiring, & Residential Maintenance. Contact Luis today for a quote: 📞 Call or Text: 413-218-3301

Had some electrical updates done around the house, and the whole process was smooth from start to…read morefinish. Everything was handled efficiently and with clear attention to detail. The communication was excellent -- easy to reach, quick responses, and everything was explained in a way that made sense. The work was completed right on schedule, and the results were clean and professional. One thing I really appreciated was the option for a virtual consult -- it made things move much faster and helped set clear expectations. Definitely felt like I was in good hands. Would absolutely reach out again for future projects.

It is not easy to find a reliable electrician. Much less one that provides free "virtual" estimates…read more(over video conference), fixed price quotes, and fast responses. I also really liked that I could schedule online on Jon's website to make it easier to align my schedule with his availability on my own time. In short, excellent customer service up front and through the whole process start to finish. He might not be the cheapest, and definitely not the most expensive, but it is reasonable and he provides fixed-pricing which he sticks to as long as scope doesn't change. He also pulls all necessary permits and has passed all inspections with flying colors. Jon has now completed two projects for us. About 6 months ago, he installed new bathroom fans in 4 bathrooms and he recently installed an Electric Vehicle charger in our garage (along with a 60 AMP breaker to support it). I received a word-of-mouth recommendation from my neighbors who had Jon perform a much larger project which included significant re-wiring of their entire house, as well as a new breaker panel among other items. Another neighbor had Jon install a bathroom fan as well as some other work. They could not say enough good things about him and they were 100% right. I have nothing but praise for his work quality. I am one of those customers that likes to do a lot of research up front before I buy items for my house. Jon was patient during my bathroom fan researching as well as my EV charger purchasing and provided me his input as-needed. He let me buy my own fans and charger to ensure I got the items that I wanted. Along with all the excellent electrical work that he performed, he also makes sure to check in with the homeowners if there are unexpected decisions that need to be made during his process and he does not push "the expensive option". There were some moments where he had to cut into drywall and he warned me up front that he does not fix drywall (no electrician does). A big bonus goes to his patience, not just with homeowners, but with my kids too. One of my kiddos had a ton of questions and Jon took the time to talk to him and explain how everything worked and some of the fundamentals of electricity (and safety around electricity). Attaching a few photos of the EV Charger. The Bathroom fans just look like bathroom fans (not interesting).

Todd did an amazing job with our 200a service upgrade and wiring of our new hot tub! He was…read moreprofessional, communicative and very fair. He left everything cleaner than when he got here. Will definitely use again! Thanks for all your work it is appreciated!

From the owner: Home Service Electrical, Inc. is a trusted electrical contractor in Ludlow, providing a wide range…read moreof services such as Service, Repairs, and Replacements. With over 35 years of experience, our team is dedicated to delivering quality work with integrity, clear communication, and respect for you and your home. Whether it's diagnosing a power failure, performing an inspection, or rewiring houses with Knob & Tube wiring, we have the expertise to handle all your electrical needs.

Starting my third work order with Mike and Mikhail this summer (a small, large and medium project)…read more We have been in our house 50 years, and many of the professional contractors we have used have retired or gone on to their ultimate rewards. I would call these guys our next generation electricians. They do good work efficiently, stand behind what they do, and charge a reasonable amount. The pricing on a panel replacement was a little opaque, but came to appreciate their extra effort to satisfy a city inspector.Happy to have them on my call list.

The electrician was friendly, and did the job quick. Quick turnaround to get them in the house as…read morewell. Excellent price.

The guy ripped me off. I spoke with him by phone and he said it sounded like bad wiring. He sends…read moresomeone to the house who says it's just needs a new led fixture. I hadn't bought it because he said he thought it was wiring. He charged me $175.00 for 10 minutes and left a hanging bulb in the place of the fixture. I asked him if I get the new fixture do I call him back and he said they would come back for another $175.00. I asked if the first 175.00 could be the free estimate and he said no they estimate over the phone!! The guy told me it was wiring and it wasnt! How can you estimate over the phone? Guy tried to charge me $350.00 to change a light fixture!! I called another electrician who couldnt believe the price Ferris was charging. This electrician came changed the fixture for $95.00 per hour. It took 10 minutes tops.

I contacted Jim and informed him of the work that needed to be done (converting switched light from…read moreoutlet to ceiling light in 2 rooms and convert a chandelier to a fan) and he gave me a quote via text site unseen. He gave me days the work could be done and never communicated a time when someone would show up. The day of the scheduled service I received a call half our before the electrician showed up indicating what time he was arriving, which intersected with when I had to drop my child off at daycare. I received a call from the electrician at 8:18am stating he arrived and was waiting for me. I arrived 10 minutes later and the electrician, Mike, reviewed the work and called Jim. Mike communicated to me "Jim is upset that you're half an hour late and there is more work here than initially discussed. Because of this we aren't doing the work." Instead of contacting me directly, which he had my number, chose to have his worker relay the message. He is blaming me, the customer, for his poor business practices.