H-Town installed the air conditioner unit for my business and believe me it was not an easy task!…read more Yet no matter how many times they had to work on it they did it with professionalism, they were courteous and polite from the owner to the young lady to the repairmen!! I highly recommend! Carla Franklin

Like always in Houston, I was having HVAC issues, and like always, my first call was to Anthony at…read moreH-Town AC Repair. Once again, he went above and beyond. He answered my call well after business hours, had me send him a few pictures of my attic and the problems I was having, and walked me through exactly what was going on and how to fix it. He didn't rush me, didn't try to sell me something I didn't need, and took the time to help me on his own time. My previous review honestly didn't do these guys justice. Anthony saved me a service call, saved me money, and gave me and my wife a piece of mind. It's hard to find companies, like H-Town that genuinely care more about helping people than making a quick buck, but that's exactly what I've experienced every time I've worked with H-Town AC Repair. If you're looking for someone who's honest, knowledgeable, responsive, and willing to go the extra mile, I can't recommend Anthony and H-Town AC Repair enough. They've earned a customer for life.

Very transparent as a company. They help me twice, once when I first purchase the house and second…read moretime today. They didn't charge me for the first occurrence due to the house being under warranty (first time home owner so it was nice they let me know these kinds of things). Second time my AC unit wasn't running at all. They troubleshoot thoroughly to identify the issue and immediately contacted the vendor for parts. Very fast in responding and punctual in terms of time.

James and his crew repaired my AC unit that was leaking freon. They did a great job and they seem…read morelike good, honest people. I really appreciate James for showing up the same day that I reached out for help on Yelp. He responded within minutes and came by my house after his doctor appointment. I already knew what was the issue with the AC as the previous AC company who works only for home warranty companies, came out 3 times and only did a band-aid job that lasted only 2 weeks. I knew it was out of freon because the AC was leaking freon. James was able to schedule for an early morning appointment to repair the leak the following day. He put in more freon in the meantime so my house will have air conditioning until they can repair it. The next morning, Chris and his crew showed up as promised, first thing in the morning and fixed the leak. I will definitely use Richmond's Air again in the future, but for now, hopefully this leak repair will last me for a few years before having to call for service again. Hopefully my next call to Richmond's Air will be a yearly maintenance type of deal and not to fix a leak! I definitely recommend this company. As a PSA, please, please, please STAY AWAY from home warranty service companies! If you must purchase one, stay away from Fidelity National. I won't mention the name of the HVAC company Fidelity National sent to fix my AC and then denied my claim and I had to pay over $1300 out of pocket for a band-aid fix that lasted only 2 weeks!

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

After multiple leaks in the past, we had major "AC PTSD" and were terrified to run our upstairs AC,…read moreleaving it at a miserable 85°F. Yonie and his crew came out for maintenance and were a breath of fresh air. Instead of leaving us vulnerable to another expensive water damage disaster, he recommended a Safety Switch to prevent future leaks before they even start. It's so rare to find a HVAC company who cares more about protecting your home than making a quick buck off your next big repair bill. Professional, courteous, honest, and zero pressure. Look no further!"

We needed a complete replacement for a 21 year old AC and furnace. We had a very bad ordeal with a…read moreprevious company for another unit replacement and this was a completely different experience. Yonie was easy to communicate with, gave different system options to choose from and offered the best estimate out of 4 companies. He came in person with a van and truck and a big crew on the day of the installation. They finished the job early and left everything organized and clean. I finally feel like I've found a reliable and honest AC company that I can recommend.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

Jorge did such a great job. He came at a very reasonable timeframe, ordered the parts very quickly…read moreand fixed our dishwasher without jacking up the price. His quoted price is reasonable, he is an honest worker and he is very reliable.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

They came out quickly, identified the issue, and fixed a couple problems with my AC. The technician…read moredidn't seem bothered by my many, many questions, which is a plus. He took the time to carefully explain what was going on with both the issues I noticed and some I hadn't, and explained how to help the system last longer. No upselling, which is really important to me based on past experiences with other HVAC companies. I'll definitely be sticking with them going forward.

Update to my original review of Heights A/C from 2019: Mitch kept my old 2006 unit running for…read moreseven years. At least two blower unit rebuilds, a control card, multiple capacitor replacements, and a few pounds of refrigerant every couple years. This year the refill exited far too quickly and I called Heights A/C for a quote. Thomas replaced the old unit and re-worked the ducts for a great result. The house feels better with the new duct work and the system is amazingly quiet.

Frank Jackson lic# TACLB65030E…read more Annual ac unit check, possible freon. Unit already cooling but not as ususal. Rushed visit, about 15 minutes. Frank Jackson(Owner) opened the door where the unit was, & closed the door stating " unit is just old". Took ( new) filter from return flow at the floor, said he didn't like that kind. His only intention was to have me buy a new unit from him. Went outside to the outside unit, got water hose to remove grass. No additional inspection or troubleshooting done. Opened the vent in the den a bit. No checking of the unit in the attic or ducts. Was told unit didn't need any freon, it was only slightly low. Later he claimed to have "topped off" the freon at no charge. He said the unit was working like " (congestive heart failure): working but not as strong. Cost was $275. As I got the payment, I waited for the invoice to see the work detail. He went to the truck, claiming to be looking for his glasses, but just left without giving me the invoice. I texted to ask about the invoice. When he sent it, I was appalled about all he claimed to have done. I sent him my dissatisfaction but he never responded. I decided to share my experience in hope of helping others avoid the which I encountered. I also plan to report him to whatever governing bodies overseeing such actions, price gouging, scamming , misrepresentation of work done. I should have looked up reviews. AVOID THIS COMPANY IF YOU ARE EXPECTING HONEST WORK

On May 21, 2020 I had a service technician come to my house. This company was hired through my…read morewarranty (choice home warranty). The rep who came in had to meet my parents who speak limited English and from what I gathered, he was rude and short (not polite at all). Anyways, the work was "done" but about a little over week ago, the issue came back. When I called the company, they declined to assist me because the "30 day window" was up and they have to charge me again OR I can call the warranty company again and deal with them (and funnily, the warranty company said just the opposite). I'm not happy with the service nor the results of what was done. This is why I'm writing this review!

Wow!!! I called Nicks Pluming and AC initially and they came out Saturday at 2pm to look at my AC…read moreand told me that the capacitor needed to be changed that was 2k but if the unit needed to be changed that would be 6k and that there could be a leak. Pretty much a bunch of BS I called Efficient Polar Air they came out Saturday at 9PM said that the builder when the HVAC person installed the unit they didn't vacuum enough and if anything the expansion valve needed to be changed and vacuum to be done but couldn't confirm anything Nicks Pluming/AC was saying. They fixed the issue for there standard service call and if it keeps reoccuring the expansion valve and vacuum needs to be done. Do yourself a favor and if you have any AC issue call Efficient Polar Air!!! They saved me so much $$$$ by being honest and quick.

Great folks, honest work, reasonable price. The work on both my 1st floor and 2nd floor units, and…read moreget work done every time. Totally recommended.

Damian is awesome, he was very thorough and was very reasonable. We've had multiple quotes that…read morewere thousands of dollars and Damian fixed the problem for more than half of that. I would definitely recommend him, he did excellent work.

From the owner: We do Installation, Service, & repairsread more