Great experience Johnathan was very helpful and patient with us. We were able to find exactly what…read morewe wanted quickly

5/25 Update: Reducing my review to 2 stars due to continued poor follow-through and disappointing…read morecustomer service. Prior to posting my original 3-star review, I had already made multiple attempts to rectify this issue directly. For context, my baseline purchase was $4,000, and we had planned to spend an additional $5,000 (totaling $9,000) to add 15 Myrtle trees once the fencing was completed. Thankfully, we now know to take our business elsewhere. Before I posted the 3-star review, I was told by Austin that the manager, Bret, would be reaching out to me. That never happened--so I went ahead and posted the review. Only after that, on Monday, 5/20, did Bret finally text me and schedule a call for Tuesday, 5/21. He never called. I had to reach out at the end of the day and was met with the same excuse I had heard before: "We got so busy." That excuse was also given the last time I communicated to ask why no one had contacted me in the first place. In my text response, I clearly said I had given them every opportunity to make things right, but it was evident this wasn't going to happen. At that point, I requested a refund for the items that were ordered but not yet delivered. Bret finally agreed to issue the refund via text on 5/21--but as of today, 5/25, I have yet to receive it. In the meantime, I've sourced replacement roses from another nursery. I originally asked Moon Valley to retrieve the incorrectly colored roses that were planted despite my specific communication. I've received no response or direction on that matter, so I'll be relocating them to the wooded area behind my home. I want to reiterate that Austin and the planting crew did a good job with what they were tasked to do. Unfortunately, management's lack of professionalism, accountability, and basic follow-through has turned what could have been a positive, long-term relationship into a frustrating and disappointing ordeal. As of today, still no refund. Side note - Austin you need to open your own business. You will ruin your credibility with this company. Original Review Here's why I'm giving 3 stars instead of 5: Austin, the salesperson, is the reason I committed to this company. He selected the best plants for my yard, provided thoughtful advice, and offered excellent service--he absolutely deserves 5 stars. The planting team also did a great job with the three trees, 21 shrubs, 3 roses, and 1 potted Calamondin tree, so I would give them 4 stars for their execution. I'm deducting one star for the crew accidentally hitting the AT&T line during planting. While it caused inconvenience, I understand it had rained the days before and the orange marking was likely faint--so I can be fair about that. The biggest disappointment--and the reason this is a 3-star review--is with Moon Valley's inventory, planning, and poor communication. I was never notified that the full order wouldn't be delivered on May 13, and I only found out from the planters on-site. The roses that did arrive were the small size (I ordered big at $65 a piece and look big when I saw in store - see photo on what I got planted - is that big to you?) and wrong color (pink instead of white). What made this worse is that the rescheduled planting for the missing items was pushed out nearly a month, with no effort to prioritize us on schedule to rectify their inventory issue--despite it being due to their own poor planning. Great sales experience and solid planting work, but the lack of communication and accountability from the rest of the company really took away from what should have been a smooth process.

Héctor and his team were great!! Our yard was suffering from poor drainage, muddy sides so he was…read morerecommended to us by a neighbor! From the 1st consultation he explained everything, was very thorough offered us a couple of options all within reasonable price range! He was always available to answer any questions we had. He did our side pathways & drainage. Work was well done! Highly recommend Hector and his team!

Hector and his crew took very good care of all my landscaping needs, including installing the…read moredrainage and sprinkler systems. He's thorough and responsive, and I like his creative ideas. We get many compliments about our yard.

Carl met us on our schedule & They built exactly what we wanted at a very reasonable price!…read moreAnd fast too!

Great price, quality of workmanship, timely, professional. I am so impressed with the entire…read morewrought iron fence replace, and paint

Reed and his guys did the best job on my fence. They were very professional and the value was the…read morebest around. They took down my old fence and hauled it off and left my yard very clean. If you are looking to get a fence, look no further, this is your guy! He is very honest and will not sell you anything you don't need. Give him a call today!!! Lucy Williams

Reed and his crew do excellent work. They are professional, efficient and courteous. Our new…read morefence looks amazing. It's strong, well built and the materials used are top notch. Highly recommended them for fence install and repair.

Roberto and his team did a great job replacing our backyard fence after some hurricane damage. The…read morecommunication and quality of the work was excellent. I would highly recommend Sisneros for any type of outdoor project. They provide great value and you won't be disappointed.

My husband and I moved to a new house in December .... the house we purchased did not have a fence…read moreand coming from Conroe where we had a privacy fence around our backyard.. we felt "naked" - lol - and even though our backyard is small - decided we needed a fence! I contacted 5 different contractors - all who provided a bid for the exact same work! Some bids we got were outrageous.... but after reviewing all five contractors - we decided to go with Sisneros Fence! Roberto provided his bid timely.. made suggestions and most importantly COMMUNICATED with me in a timely manner! While he was not the least expensive, his pricing was VERY reasonable! We chose Sisneros Fence and could NOT BE HAPPIER! They did a PHENOMENAL JOB! We added privacy fence along the back of the property and part of the sides and then we put in decorative iron gates at the front. From start to finish the entire job went perfect and took only 2 days! Roberto even came back to re-inspect after his crew and to verify that we were happy with the job! One other thing to note...... clean-up was spot on! Not one scrap or screw was left! So if you need fencing on your property - make sure you call Roberto Sisneros! 936-520-3534

J@N landscaping did a fence repair job for me and did an amazing job, very satisfied…read more with they're friendly manner, response time and knowledge Would definitely recommend them Thank you

From the owner: Let us help you create a beautiful garden that reflects your style and connects with nature.read more

These guys are the BEST! They do both of my homes. They are reasonably priced have always been…read moreavailable for me and they are just great people! Try them you won't regret it.

J.V. lawn Services came to cut my yard which was slightly overgrown and it looked really nice…read moreafterward. They will continue to cut the grass every 2 weeks from now on! Thank you Jonathan.

Hernandez tree service came out to remove a 60 foot tree from our front yard. They had a sense of…read moreurgency with the tree being close to the house and storm season approaching. They worked fast and were very polite and professional. Will definitely use them again and refer them to friends and neighbors!

From the owner: Welcome to Hernandez Tree Service. We’ve been in business for 20 years and we work all over…read moreHouston/Humble/Cleveland/Magnolia area and more! We’re dedicated to our job and are also insured and bonded in case anything goes wrong. We cut trees, trim, prune, top them off, grind stumps - you name it! Give me a call and schedule your appointment now. Why wait to get different quotes when we’re all you need!