I have gone to Steve's Carpet Tile for 15 years. I have bought tile, linoleum and carpet. I had a…read more whole house remolding job and again went to Steve's. He works with you to make sure what it is you want and comes to your home to make exact measurements. You will find his prices to be very fair.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Great honest, reasonable, and accommodating company. I used to work for a flooring company In…read moreMokena and Best Value beat their price by a long shot! The installers were top notch. The owner has been in the business for years, and his knowledge made selecting the right carpet for our needs and budget a great experience. If you need flooring, you can't beat Best Value Carpet & Flooring in downtown Minooka!

Jim, the owner, is always looking for the best value for his customers. He is very much on top of…read morethe industry; he is an expert at carpet and flooring. I highly recommend Best Value for a truly BEST VALUE.

Super nice professional people and beautiful install!!! Kathy was the best!!!…read moreInstallers were on time, kind and did excellent work!!

My wife and I are extremely happy with our new kitchen floor…read more The man from West Flooring was prompt and professional, as well as courteous when he took the measurements for the estimate. The installers had to remove four layers of vinyl and a layer of plywood. It was a lot, but they pulled it all up, carried it all out, and installed our new floor in one day. Outstanding service, especially at the price.

Poor quality and bad customer service. The stair nose came away in less than 6 monthsread more

Very disappointed. Ramiro quoted the job and then asked for more money once on site. Still has…read morenot completed the job and will not return to finish. Have scheduled with him four or five times and each time he either cancels the day of or is a flat out no show. We have confirmed the appointment with him the night before and he still does not show. Most recently he won't even return texts or calls. Additionally, he refuses to provide a receipt for the work he did complete. Would not recommend.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I cannot say enough good things about the team that refinished our hardwood floors. Brian was at…read moreour house to prepare an estimate the next day after I called. The team to do the work showed up on time, were very polite, kept it clean, and did a spectacular job. I wish we would have taken a before picture because the floor was terrible. The after picture looks like brand new floors were installed. Wow! Thanks guys!

Update: they have finally gotten back to me (after 4 emails, an estimator coming out, and 2 phone…read morecalls) and they will re-glue the vinyl threshold tomorrow at no charge (and the guy Clinton who did it was impressive! I tipped him). The owner was able to suggest some other options for downstairs flooring that may better suit our desire to have a darker floor. We do absolutely love the Kardean Luxury Vinyl floor in Opus that we have upstairs, and would love to install that downstairs, seeing that refinishing the cherry colored Brazilian downstairs is so expensive and it does not change it's color. The Kardean Luxury Vinyl Opus floors that they installed upstairs in our master bedroom and hallway were quite good for $3000 back in 2019. The floors are beautiful, easy to clean (I have 2 dogs) and sturdy. The issue is that the vinyl thresholds that were provided are of so-so quality (it appears that Kardean does not have a decent threshold), so, unless Creative Flooring make their own out of wood and match the color, you're stuck with bad thresholds. I pushed for this on one of the bathrooms adjoining the floor, and that threshold is excellent. I wish I had pushed for that on all the thresholds. We make sure to step over and not on the thresholds to preserve them. Their recent proposal by Fernando Reyes to refinish our downstairs wooden floors seems quite high at $5400--there's around 568 sq feet--dining room, half bath, kitchen, family room. He said we have Brazilian Cherry (installed by previous owner), and I thought it could be darkened, but he said not. Update: after my talking to the owner Fernando says yes he can darken it but gave me no idea of what color it would turn into. $5353 --$9.42 a sq foot. I'm not sure I have solid cherry either, as another company said I have an engineered cherry that can only be sanded once. So.... And, I'm still in disbelief that the measurements are not quoted on my estimate at all. When I measure, I get 568 feet for half bath, small hallway, kitchen, family room, and dining room. So, I also asked re the Kardean glue down flooring and got 2 options: 1. $6919 to glue Kardean vinyl to existing hardwood floors. That's a really high charge considering the Kardean Opus vinyl is now discontinued, and can be gotten delivered to my home for 3K 1000 sq ft easily searching online. So, they're charging me $4K for installation. They know it's been discontinued because I told him, after researching it myself. $12.18 sq foot for vinyl 2. $6469 to float Kardean vinyl on foam to my existing hardwood floors (in case someone wanted to have the hard wood later on) $11.38 a square foot. Not sure why this would be less than above. Can you see how insane these quotes are? I was quoted $2000 to do this job as a wood refinish back in 2012 with the repairs and moving of the appliances. I almost think I could get quotes to rip out the cherrywood and replace it with engineered maple for these costs on luxury vinyl. I don't know what the story is here, but I'm guessing their hardwood salesman is third party and he only gets a fraction of what he quotes me and he prefers to quote for wood refinishing over installation of vinyl (maybe vinyl goes to someone else). I'm not sure if their salesman is telling me the truth about the thickness of the cherry as why would another company tell me it's very thin, and can only be sanded and refinished once. So, as they say, get at least 3 different quotes.