1. West Flooring Company

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Diamond, IL

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West Flooring Company

4.7 (13 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 week ago

Services - West Flooring Company

Carpet installation

Floor refinishing

West Flooring Company Photos

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4 years ago

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7 years ago

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6 years ago

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8 years ago

Business owner information

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Frederick W.

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7 years ago

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8 years ago

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6 years ago

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8 years ago

The floors are beautiful. Would recommend. Nice job big selection. Went out of the way to make us happy.

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8 years ago

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11 years ago

My flooring is beautiful! The people that installed my ceramic, laminate & carpet were clearly the best!

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10 years ago

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10 years ago

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Review Highlights - West Flooring Company

“We went to the store with a vague idea of what we wanted, and Mark worked with us to figure out what would be best for certain areas.”

Mentioned in 2 reviews

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Prime Baths And Home Solutions Of Illinois

Prime Baths And Home Solutions Of Illinois

(8 reviews)

Had them do a tub to shower conversion…read more I called them and they came out that day. We discussed this small job for a couple hours. I was given a price, and that price ended up being the exact price I was charged after the job was completed. My job was completed in 1 day. I am extremely happy with the results. the quality of the work and the attention to detail was outstanding. The installers were very professional; they arrived on time, worked all day with no breaks and cleaned up after the job was completed. Highly recommending this company.

I reached out for a quote on a bathroom remodel and was immediately told they don't do "labor only"…read morejobs, which is fine -- not every company does. However, the representative (Lexis) was incredibly dismissive once I mentioned that I had already selected quality materials from Lowe's. Instead of offering alternatives or explaining their pricing structure, she claimed "Lowe's uses a lower grade of material than we do" -- an inaccurate and unnecessary statement. I had already reviewed the specs and warranties of my chosen products, which are industry standard. I was only looking for skilled installation, not a sales pitch. The interaction came across as condescending and unprofessional, especially for a company advertising itself as customer-focused. If you're a homeowner who has done your own research and simply needs experienced labor -- save your time and look elsewhere.

BB Environmental Services - Did not finish the wall, and left electrical outlet hanging.

BB Environmental Services

(6 reviews)

Pilsen

I recently purchased a +100-year-old town-home in Chicago and wanted to test for asbestos prior to…read morebeginning construction. Max from BB Environmental Services has been incredible to work with. He was able to fit me into his schedule right away, explained the entire process to me as he took his samples, and had the results delivered to me the next day. I've had several questions about dust since beginning the remodeling process, and he's been available to provide answers and advice every step of the way. I would highly, highly recommend going with BB Environmental for any asbestos or mold concerns. His prices are extremely fair, and his professionalism and customer service is unparalleled.

DO NOT HIRE - Poor Workmanship, Unfinished Work, and Court Involvement…read more I hired Marcos Benitez of BB Environmental to complete basement renovation and remediation work, including mold mitigation, drywall, flooring, stairs, a vanity, and a shower panel. I paid a total of $15,192 for the work and what followed was an incredibly frustrating and expensive experience. The workmanship was unacceptable, portions of the contracted work were never completed, and the work that was performed did not meet reasonable expectations for quality or professionalism. Despite paying thousands of dollars, I was left dealing with unfinished projects, faulty work, and the expense and frustration of trying to get the situation resolved. I made multiple attempts to communicate with Marcos and get the problems addressed. Rather than taking responsibility and making things right, I was left pursuing a resolution through the court system. This situation ultimately resulted in a court judgment in my favor. The legal proceedings were especially concerning because I found significant inconsistencies between Marcos's statements under oath and the information and documentation available regarding the work and payments. I would strongly encourage anyone considering hiring him to keep detailed records of every conversation, payment, promise, and piece of work performed. My experience cost me far more than the original contract price in money, time, and stress. I trusted this contractor with my home and my money, and that trust was not honored. My advice: Do not pay upfront, document absolutely everything, and think very carefully before trusting Marcos Benitez with your home or your money. I would not hire him again or recommend his services to anyone.

West Flooring Company - carpeting - Updated November 2026

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