We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

They arrived on time, were considerate when moving my furniture, & did an incredible job! Joe went…read moreabove & beyond by filling a 1/2" gap between the slab & foundation with insulating foam! The 3 guys worked incredibly hard & really were outstanding. I highly recommend!

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big…read moredeal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.

Upacale Fooring and Carpentry did an amazing job on this backsplash! I highly recommend Eric based…read moreon his professionalism, attention to detail, pricing, and overall moral character. Eric was transparent in our initial conversations regarding the options/methods i had available to complete the project as well as pricing. He accommodated my high attention to detail in pursuing the finished product I desired im extremely pleased with my finished backsplash.

Upscale Flooring is a wonderful company! From the initial estimate to the finished product, Eric…read morewas exemplary at all levels of the project! My space was clean and ready for use as soon as the project was complete! I would recommend Upscale Flooring and Carpentry for a small project as well as an entire house to anyone in the market! - Heidi L.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Life Savers! Like a few of us, I originally hired someone…read moreelse to do my floors. Well, that person left me with unfinished stairs and gaps on the floor. I was told to buy a runner to cover the gap. I met Mrod through a mutual friend who felt my pain. From the very first call until completion, this team has been responsive, polite, and professional. The manager was able to find someone to come out within the next couple of weeks. The team came out and gave me an estimate (a very affordable one, I might add). They even identified other areas of concern that an untrained eye wouldn't recognize. In said, I'm completely happy with the finished product. Thanks to MRod, I'm now able to safely enjoy my home and entertain without embarrassment.

I had Melinda replace all of my upstairs carpet with plank vinyl. She had me pick out the material…read morefrom ProSource (terrific as well), she delivered the material, and had it all installed in one day (plus the quarter round)!! She is very responsive, upfront, quick, timely, professional, and reasonably priced! I would use her again!

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

We were looking to have an average size job done for some tile flooring in our house…read more In my experience, most contractors (even good ones) really struggle with communication and response times. Not Matt (MLM). From the first time I reached out to him on Yelp to the end of our project, he is probably the most accessible contractor I've worked with. We chatted about his action plan for the day every day before the job, and he was more than willing to help us out with any requests (we changed our mind regarding some specs several times). He was also willing to change any work that wasn't what we expected after install. The workmanship was on par with any flooring installer, but it was the transparency, communication, and quick responses to everything that led to this 5-star review. I should also point out that his price was extremely reasonable and there were no "hidden" add-ons. He was very open and honest throughout. I would urge anyone looking to do any remodeling to give him a try.

My wife posted earlier of how Matt screwed up our project. I rather use pictures to leave no…read morequestions. We had a signed contract and he continuously brought up costs to me. One day I finally asked why. He said it was because he was going to need more money. Everything was laid out in our contract. We added two stairs to our deck. He ordered our composite and never showed us samples. Then the composite came and it was way off the color we wanted. Then the price to our dock changed. Then he stopped showing up saying it was supposed to rain and no rain would come. Finally we cancelled the contract. I was hoping that he would be reasonable and work with us. I gave him a deposit and a draw to pay his workers. We have since had to tear the structure that was left down since it is unsafe and poorly done. He won't return a dime and all I have is a unusable yard and some poorly done stairs to show for it. I had no intention of hurting Matt's business or reputation but since he will not return any of the money, well the least I could do is save others from making the same mistake we made. *Im response to Matt's response. I was not fine with it when he left. He didn't leave. I actually fired him. As for the disposal of materials..... that was obviously part of the contract and he told me it cost him $69. He was given thousands. Technically I paid for the materials and disposal already. From his responses you can clearly see that he blames us for his poor workmanship. He called me a lite and a cheat. I posted pictures to add validity.