I have total confidence in leaving my golden doodle at the Doggyport in West Roxbury. I enjoy…read moregetting a report card letting me know how she is doing. Highly recommend boarding your pet there.

I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

EastieWalks is absolutely fabulous! Mario has been walking my dog, Penny, for over a year now, and…read moreI truly couldn't be happier with the service we get. Mario is kind, professional and reliable. We sometimes run into him in the neighborhood, and I love getting to see firsthand how much Penny loves him. He provides excellent care for her. I am so happy to have found EastieWalks, and would fully recommend them!

Eastiewalks is the best dog walking service! Gabriel is so flexible and accommodating with our ever…read morechanging work schedules. He always accepts our last minute requests. I love getting the reports and photos of our pup! The app is so easy to use for scheduling and communicating as well. Highly recommend this service for any of your pet needs.

Carol is the best cat sitter we have ever hired and we've had cats and hired sitters for 30 years…read more I can't say enough good things about her. Our two cats connected with her quickly because she is a real cat person, not just someone who wants occassional work and is willing to to cat sit. She was very communicative and sent us pictures and videos of the cats playing with toys she brought and left for the cats. If I need a cat sitter in Boston, I would never hire anyone else.

From the owner: Pawsitive Cat Care doesn’t just pet sit cats. We also do small pets such as hamsters, gerbils,…read moreferrets, fish and birds. Give us a call if you need us when you go away.

First of all, Jess is fantastic. Made me feel at ease and comfortable. She likes to go over all of…read morethe details, which was more than ok with me! Jason was my contact for the visits. Details: nearly 19 year old cat, needs 2 visits per day, no meds, prone to senility. For the first time since she's been older, and I have traveled, I came home to my home not smelling and looking like a barn. Completely trustworthy, daily check ins, reliable, happy cat and owner. What more could you want?

I cannot say enough good things about Thoughtful Paws. Our cat is not particularly welcoming to…read morestrangers and we were nervous about leaving him with someone he didn't really know. It was all for nothing! Our initial meeting with Jess was great and Devin and our cat got along like old friends. We got regular thorough updates with great pictures and the info that we had requested. I would give the business 10 stars if it were an option. We will 100% use the service again!

Dangerously incompetent…read more I was leaving a condo building on Causeway Street and saw three dogs tied to a handrail by the entrance at the street. Two small brown dogs and a small, black pug-like dog. They were tied by their leashes to a handrail. Nobody in sight. They were a foot from the double-doors to the street. Anyone could have grabbed them when the doors opened. It would not have taken much for those three dogs to become bait at a dog fight. I waited to keep an eye on them. One of the dogs was barking incessantly. The building manager came from her back office, where she heard the barking, through the elevator lobby and into the foyer to the street where I was sitting on a chair watching the three dogs. Five minutes passed and a chipper young woman emerged from the elevator lobby with a fourth dog, Henry, a neighbor's french bull dog. She looked surprised when she saw the building manager and me. I asked her if those were her dogs. She said that she worked for DogParty and had left the three dogs unattended while she went up in the elevator to get Henry, the french bull dog. I told her I was concerned about the safety of the three dogs. The dog party woman stood smiling and blathering all sorts of platitudes and nonsense. Not once did she suggest that she would do anything differently. That's scary. I would not trust my dog with these people, they are dangerously incompetent. *note: here is my reply to Erin's comment here and a private message she sent to me asking me to remove the description of events, above. * * * * * Erin -- I appreciate your predicament, but am not at all happy with your defensive attitude and aggressive list of excuses and distractions. You make bold claims, such as, "I take this matter very seriously. The dogs safety and well-being is our top priority." Yet, the incident described occurred, and, to be honest, you cannot prevent it from happening again. I have used services similar to yours in the past and I have heard all sorts of promises and hyperbole regarding the level of service to be expected. I have also experienced the myriad of problems encountered when something as simple as a lack of common sense is the root cause. You mention that I am not a customer, so what? The event described still happened and still shows the risk the dogs were exposed to, regardless of your best intentions. Your intentions and your predicament are not correlating to the execution you manage in your business. Focus on that, not altering the truth. You write that you have taken steps to correct the problem, that's encouraging. Work on it. You do not mention firing the employee in question. Has she been fired? If not, why? What genuine 'corrective action' has been taken? I ask not for my sake, as I clearly would never trust my dog to your care, but for the sake of potential new customers who are considering your service. Will they be expected to trust their dog(s) to an employee with little or no common sense and a lack of responsibility? * * * * * HERE IS THE TYPE OF COMMUNICATION THAT FRIENDS OF DOG PARTY THINK HELPS. THIS IS THE COMPLETE TEXT OF A MESSAGE SENT BY MATT P. OF BOSTON ON 14-JUL-2011. MATT P. HAS WRITTEN A POSITIVE REVIEW OF DOG PARTY ON YELP.COM AND HE SENT ME THIS PRIVATE MESSAGE AS A COMPLIMENT, PRESUMABLY IN RESPONSE TO MY COMMENT ON DOG PARTY. (SOMEBODY AT YELP.COM SHOULD CHECK ON MR. MATT P. -- HE SEEMS A BIT OFF.) "You need to shut your mouth buddy.. You keep on making up stories and posting lies and you'll going to have to answer for it. Hope to see you soon." * * * * * IT TURNS OUT THAT MATT P. OF BOSTON WROTE A POSITIVE REVIEW OF DOG PARTY AND TRIES TO MALIGN ME AS AN AGENT OF ANOTHER DOG SERVICE (A LIE) THEN MISREPRESENTS THE FACTS. HERE IS WHAT HE WROTE IN HIS REVIEW. BEAR IN MIND, THE FOLLOWING QUOTE IS A FICTION WRITTEN BY MATT P. AND NOT MY OPINION. "First of all, I know the area in the lobby where the dogs are tied and it's 100% safe and secure with a video monitor and security woman watching while the dog walker walks the 2 minutes down the hall to pick up the other dogs." MATT P. MAY KNOW THE AREA IN THE STRADA LOBBY, HE CLAIMS TO LIVE THERE AND THREATENS ME WITH A CONFRONTATION IN HIS REVIEW, THEN HAS THE NERVE TO REFER TO ME AS A LOWLIFE. SHEESH! THE FACT IS THE AREA WHERE THE DOGS WERE TIED, RIGHT AT THE ENTRANCE DOORS, IS NOT SAFE. THE DOORS ARE LOCKED, BUT OPENED BY ANYONE AND EVERYONE FOR WHOMEVER SHOWS UP AND WANTS TO ENTER. THERE IS NO GOOD CONTROL OVER ENTRY. ALSO, THE TWO MINUTE WALK DOWN THE HALL TO PICK UP DOGS IS AN ABSOLUTE FICTION. THE FIRST SIX FLOORS OF THE BUILDING ARE OFFICE AND HAVE NOT DOGS. ANY DOG WALKER PICKING UP A DOG WOULD NEED TO ENTER A SECOND LOBBY, WAIT FOR AN ELEVATOR, GO TO AN APARTMENT ON 7 OR HIGHER, THAN RETURN. NOT TWO MINUTES BY ANY STRETCH OF THE IMAGINATION. I HAVE TO WONDER ABOUT MATT P.'s REVIEW AND OTHER POSITIVE REVIEWS OF DOG PARTY, GIVEN THE REAL FACTS.

I don't know about the bad review but my experience here has been nothing but stellar!!…read more Let me tell you, Erin has been walking my dog Bailey for just about a year and a half now. I have used other dog walkers in the past and none even come close to displaying the care and professionalism that Erin does. She is genuinely a great person and I would highly recommend her to anyone looking for a dog walker. Bailey loves the attention she receives from Erin and I couldn't ask for a better walker! Two thumbs way up.

We all miss Sheri!…read more She has been our cat sitter for many many years. Now that I've moved to Florida, I appreciate her even more. She is incredibly reliable (before she arrived, I had horrible experiences with other reputable cat sitters) and the cats like her - not an easy feat for all three of my cats. I highly recommend her as a sitter - and wish she would move to Florida as well!

Sweet Bea was so well taken care of by Shari over the New Year holiday. It was my first time…read moreleaving Bea (just adopted her December 8) so I was really nervous. I got daily picture and video reports, and Shari kept me informed of Bea's eating (which was a concern for me). She even brought over a sample of dry food for my picky cat baby to try and she's eating it! Shari visited at the same time each day which kept Bea in her routine, which I really appreciate. Working with Shari included a meet and greet with Bea before I left, and she was very responsible and flexible with figuring out logistics with visits, keys, etc. 10/10 would recommend if you're looking for a cat sitter in the Fenway/Back Bay/South End area.

This is a highly responsive and responsible group of people! They love our dog and all the dogs…read morethey care for-- my dog is always anxiously waiting for their scheduled arrivals-- 5 stars and much gratitude. These folks really care and your dog will sense that!

We used Boston Dog Butlers for daily dog walking and they are fantastic! From the initial call to…read morethe meet and greet, and then the daily dog walks, they were professional, friendly and all-around great people. Our dog Shea absolutely loved her walks with Emily who was our main walker. Emily was amazing and formed a great rapport with our pup. Emily's communication was always proactive, helpful and clear. We really miss Emily, Jenny and the rest of the team since we've moved away. Plus its SO easy to schedule and pay on the app. I highly recommend BDB.

From start to finish--these guys were fantastic…read more I used an offer these guys had on Yelp, and had trouble inputting the code so I ended up not paying them up front (whoops! sorry guys) Ken reached out to me with specific instructions but also offered that I could pay once I meet the sitter, Molly. Molly worked according to my schedule and came by without a hassle on Sunday before our trip. She was VERY pleasant, and even Steven (our ever shy kitten) even came out from under the bed for a brief hello. Molly had a notebook and specific questions as I showed her where steven's food and litter were kept. I think most pet owners who hire a sitter tend to be fussy. I ended up texting Molly more specific instructions and requests leading up to the trip--all of which she handled without question or complaint. She also had to deal with getting concierge to open our apartment door every time she came by. Steven was fed and had someone to play with in the comfort of our apartment. We got notes and pictures of the furball every day that we were gone. We came back to a clean food bowl and clean litterbox. I am beyond satisfied with Pet Watch Boston.

I'm just going to start off with saying that I'm pretty weird about my pets. I think I like them…read moremore than most humans, so I obviously expect the best care for them. After growing up on a horse farm and attending undergrad in my home state, I moved to Boston from Kansas (Rock Chalk Jayhawk) for graduate school. I decided I was ready for a kitten, and so now I have a semi-crazy 9 month old cat that doesn't really know her limits. I went on Thanksgiving break to visit the family, and decided to check out Pet Watch Boston because it had the best reviews. And now I know why. Ken is awesome. He came and met Stevie and checked out my apartment for no charge before break. I have a weird key situation and he was really easy going about that and we figured out a way for it to all work out with no worries. He sent me detailed reports of Stevie's life every day (even on Thanksgiving). I am really, really impressed with his professional and also casual attitude, and I know that he actually cares about his clients, and spends time with each critter individually. 10/10 would recommend, will have Ken cat sit Stevie again.

What a wonderful service. We planned a last minute trip and needed someone to watch our cats for a…read moreweek. Monica & Happy Creatures came recommended from another pet sitting service who was unavailable. We got pictures and emails from her throughout the trip letting us know they were doing well. We'll definitely be using Monica again and would highly recommend.

We LOVE Monica and Pedro! Our dog thinks of them like a second family! We appreciate all they do,…read moretheir flexibility, and how attentive and knowledgeable they are.

Wonderful staff that my dogs love! Cannot recommend this business enough. We get so many pictures…read moreof our dogs having the best time out on their adventures.

I love the availability, dependability, and ease of working with Boston Fetch for in-home cat…read morevisits.