Danbury Self Storage

Friendly staff, clean and safe. Started out fine with a 5x10 unit/$50/month. A few months later…read morethey DOUBLED my price citing Tarrifs which makes no sense, as they've been doubling other unit prices for years. I was able to have them lower it a bit BUT had to pay for 6 months in order to hold that price! The attendant there (I think Sarah?) is wonderful. I realize this is a company issue, local staff have little control. DO YOUR HOMEWORK AND SECURE A FIRM CONTRACT BEFORE SIGNING ANYTHING. We are very happy with the location and spent so much time organizing our unit which holds sentimental items hoping to pass on to our children. I would hate to have to go through the ordeal of moving everything out, but if they try to increase our price again in a few months, we may have to I truly wish we did more research before choosing this company OR secured a better contract. I hope they consider making some honest changes and stop this deceitful pricing increase. An honest business will always be the most profitable in the long run.

Clean and staff is amazing ! I recommend Extra Space Storage on Grey's Bridge Road without…read morehesitation

Putnam Storage

Great experience from start to finish. The folks there were always willing to work with you.. very…read morefriendly, accomodating and very service oriented. This was my 1st storage unit experience and based on this, I will do it again. Putnam was great.. clean facility, great staff and wonderful to work with.. If I ever need to use a storage facility again in the Danbury area, I will head straight back to Putnam..

Oh my goodness I was so stressed out trying to find a place to store my things. Joe and Yank gave…read moreme the best customer service and they truly made me feel like family. All of my worries were swept away by their services. They're better than all the rest. Great storage spaces and very helpful staff. This is the place that was recommended to me by a friend it has a really good deals. They offer different storage unit sizes to accommodate your needs, along with climate control and a secured building.

Prime Storage

3.6

(11 reviews)

I would not recommend Prime Storage in Danbury. While the facility itself is clean, the constant…read morerate increases are unacceptable. My monthly rent seems to go up every three months, making it nearly impossible to budget for long-term storage. It feels like they lure customers in with one price, only to keep raising it once you've moved in. To make matters worse, they refused to accept my current insurance policy, even though it provided adequate coverage, and instead pushed me to purchase their insurance. It felt more like a sales tactic than a customer-focused policy. If you're looking for a storage facility with transparent pricing and reasonable policies, I would look elsewhere. Frequent rent increases and pressure to buy additional services make this a frustrating place to do business.

I rented from Prime Storage on Old Ridgebury Rd and am very happy. The manager Theresa was very…read morefriendly and helpful. The facility is clean, well light and secure. I highly recommend.

Go Mini's of Northern Fairfield and Litchfield Counties

Call these guys. Seriously…read more I admit I was hesitant to use them because I hadn't heard of them, but I am sure glad I did use them. Moving is such a ridiculously stressful pain in the...ah...neck, but after my first phone call with Tom Gleason, I knew I chose the right company. I was all over the place with the dates I needed for drop off, for moving... but Tom worked with me and even threw in some humor that helped me maintain sanity throughout the process. He didn't run from my craziness, he accommodated my craziness. I'd like to think he may have actually even liked my craziness. Maybe that's too presumptuous of me. Anyway, we need more Toms around. The 20' unit we rented was perfect. The driveway drop off locations were perfect. I spoke with 2 of the drivers on the phone and met one for the final pickup just now (at 7:15am. Nice! When Tom says he'll have it picked up first thing ... he ain't kiddin!). Everyone I spoke with or met is super nice & friendly. Makes a difference when you're having to deal with all the stresses of moving. Oh. The pod itself! Probably shouldn't leave that out of the review. The pod was great too. Tons of rain (I'm talkin torrential downpours) while we had it and not a drop inside the thing. Use this company. Excellent customer service, great product & reasonable prices. A trifecta. Or a hat trick - if you're into hockey. ;)

Best storage ever. We had the 20 ft storage bin delivered which I thought was big enough. But turn…read morearound and it wasn't so I needed a 2nd one. Tom was amazing and had one delivered to me the same day being last minute decision. I really like the idea of having the storage bins on my yard.. prices are awesome. Customer service is great. They have 12, 16 & 20 ft storage units.. we really appreciated the last minute delivery. Thank you Tom.

Prime Storage

2.6

(5 reviews)

Do not sign anything! Do NOT do any business with these scumbags.Total scam! DO NOT get a unit from…read morethese people! They are FAKE! Good reviews are fake. They raise the rent every other month. They claim they go by market value? LOL stock market? I get no answer! They raise it and when you raise hell they act like they are doing you a favor! They give you "options" They want to increase me $100 next payment! I will attach my last payment and the email for $100 increase for next month! I will be going back to uhaul!

I rented a unit from Andrew in May 2023 & he provided the BEST, most Friendly and Helpful customer…read moreservice I have EVER received--EVER!! He made the Entire experience easy as well as pleasurable after a Very Long, Hard day; his kindness and knowledge was EXACTLY what my daughters & I needed after having to move Everything we own at the last minute~I Cannot say Enough about how Grateful we are for his OUTSTANDING customer service! Laurie C.

Prime Storage

1.0

I have multiple storage bins here. Under the old owner they were always communicative and helpful…read more But a larger company bought them, immediately increased my rates for noticeably worse service. But to top it off, I had 3 bins robbed when they had a massive break in and over 50 units were broken into. Their response, immediately increase my rates while offering no new services or protections. And now, every time I've been there since the robbery the front gate that is supposed to be locked and only accessible with a passcode is just left open all the time. I called to complain that maybe, after a massive robbery, they should at least close the front door. They did not. Horrible business. Go elsewhere.

I highly suggest do not Storage your stuff here. I've had problems with them multiple times. If…read moreyou're struggling with money this is not a great place to store your stuff. I don't really honestly want to rate this place but it wouldn't let me continue unless I did something so I really didn't want to read this a one star I wanted rate it a half a star or not even a star at all.

South Street Self Storage

2.5

While I was moving out using a 26 foot truck the owner stopped by and chatted for about twenty…read moreminutes. He asked me to clean out the unit and if I wanted to end the lease. The first of which I agreed to but felt I might need the storage space for other items. After our conversation, he left CLOSING and LOCKING the truck exit. Which I discovered one following the exit signs. He essentially chatted with me pleasantly and then created a situation in which I needed to execute a k turn and exit through a very narrow entrance. Long story short this con man filed a claim against me for property damage. The facility is clean and new but frankly there are better facilities, competitively priced, where there is maneuvering room for trucks. And where the owners aren't two faced cowards.

I have rented storage space twice and both times, I was very satisfied. The staff are helpful and…read morefriendly, and the secure yard is top rate. Easy access and good lighting. I'll defiantly be back with future storage needs. Nice job guys!! GB

Braun Moving

3.0

(44 reviews)

I did not choose Braun, but had them bid on my move. Elsa & Lucas were great--helpful, informative,…read morecordial and good with follow-up. I did not choose them because a neighbor of mine has a moving company and I got reviews from 5 different people who I know, who thought he was outstanding. Braun was my 2nd choice--although they came in higher. Read your bid carefully because they said if a 2nd truck was needed the bill would go up almost $2K. It's their business--they should know from the home visit the truck sizes needed.

In November of this year my wife and I were planning a move from our home in Gaylordsville CT to a…read morenew home in Dover Plains NY. We decided to hire Braun Moving to move us. It couldn't have been a better choice for us. On the day of the move 3 young guys showed up with a truck and all their packing equipment. With Gabrielle in the head and Igor and Matheus helping him they worked as a team wrapping everything and packing it in the truck. When they were all loaded we went to the Dover home, they unwrapped, brought in and put everything where we wanted it. These boys were top notch and deserve a big raise. A job well done by this crew !! Many thanks to Braun. Don & Wendy Demers

Two Brothers Moving

4.5

(63 reviews)

The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

Dandrea Carting

Rob was a straight shooter, personable, provided what we agreed to. Drop off and pick up were as…read morepromised. I recommend Deandrea carting 100%

From the owner: Dumpster rental company. 5 Yards and 10 Yards available…read more We also deliver Firewood, Mulch and Gravel We will deliver and place to your liking. Clean outs also .. We also take down sheds. Serving Long Island, NY. Call us today- 631-834-8820

U-Haul Neighborhood Dealer

I booked a truck online (simple enough). When I arrived at Stony Hill Hardware, the U-Haul…read morelocation, the process was quick and efficient. The people could not be nicer. Bonus: I got to pet their really friendly dog, no extra charge! I decided on arrival to request a larger truck, and they were perfectly accommodating. The truck was immaculate and clearly well maintained. Returning the truck was also efficient and friendly. I totally recommend them/

Action Auto Rental

3.4

(7 reviews)

A++++++..Great place. Staff goes above and beyond to accommodate. By far the best rental agency…read moreI've ever used. I'm currently renting a car from them and the rates an service are by far the best. There have been a couple times when I couldn't make it to pay because of working late, and staff was completely understanding and I was able to come in the following day to pay. Would recommend highly.

DO NOT RENT IN THIS PLACE:Three times I have requested the refund (one by phone and two by email)…read moreof the reservation made on February 25, for March 13 and canceled the following day February 26. I have not received a response from the company. By phone one of their employees "Mike" told me that they did not "refund". I explained to him that he had not informed me of this policy, which is also not in the rental contract that had been sent to me, therefore, since it was not in writing, it was illegal to keep, the money of a service that they had not provided; they have the legal obligation to inform in writing in the moment of the rental of this absurd policy. I also told him that I did not accept that they would give me credit for a next time since this had been a necessity for only once. They have not given me an answer, they have not refunded the money to my account, I also fear that this company that literally steal from customers put at risk the information that I gave them from my credit card. I await the immediate solution of this inexcusable and arbitrary situation at the earliest.

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Rui W.

3 years ago

I recently had a remarkable experience with Danbury Self Storage. Their location near the I-84 highway and their exceptional customer service truly impressed me. The customer service at Danbury Self Storage was outstanding. The friendly and knowledgeable staff went above and beyond to assist me. They patiently answered my questions, helped me choose the right storage unit size, and even provided helpful packing tips. Their attention to detail and dedication to customer satisfaction made me feel valued. The facility's proximity to the I84 highway made accessing it incredibly convenient. Whether I needed to drop off or retrieve items, the quick and easy access saved me valuable time and effort. It's a prime location for anyone seeking storage solutions in the area. The storage facility itself was impressive. The units were clean, well-maintained, and equipped with excellent security measures like security cameras and a coded entry gate. I felt confident that my belongings were safe and secure. Additionally, the facility had well-lit areas and easy navigation, making it efficient and hassle-free. I highly recommend Danbury Self Storage for anyone in a greater Danbury area, its a convenient location near the I84 highway, great facililies and outstanding customer service. read more

Carmine M.

3 years ago

These guys are the real deal. They make ya feel like family, it's also real close to I84 so you are in and out quick, and their units are out of sight! So clean and well maintained they look like they are brand new! If you need a storage spot, or just rent a van, trust me, these guys got your back. I'll definitely be goin' back to them. read more

Georgie C.

15 years ago

Really really clean and super cheap. I just moved to the area from out west and found DSS. The staff was really helpful - don't know if it was the owner or not but the guy recommended a great coffee place and a few restaurants as well. My stuff is still there and I can access it no problem. Making my move MUCH easier. read more

Eileen G.

15 years ago

Clean, cheap, safe, and accessible. What else would I want for storing my stuff? Also left stuff there for 6 months while I traveled, all there and safe when I returned. read more

Tamika M.

18 years ago

This was the most pleasurable experience I've had in a long time..........the elite representation of what a storage experience should be...Kudos to the staff! read more

Danbury Self Storage - selfstorage - Updated August 2026

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WOW...I had an opportunity to witness the disrespect that some customers potential experience…read more Virginia has an extremely NASTY attitude; and she needs a few courses in customer service. She is pleasant when there are talks of spending your money though. There is no reason she should feel comfortable speaking to costumers as if they are her children; and in such a distasteful manner. I was considering giving them my business but after witnessing her disgusting behavior, I will look elsewhere. It was a complete turn off. She is one of those people who should be cut off from dealing with humans directly!!!

Derosier Storage Co., Inc.

4.0

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I just moved for the first time in 25 years. I cannot express how much I love Keith and his crew…read more Each mover was absolutely incredible...professional, careful, willing to help with anything and everything. They brought my stress level way down during a very emotional and exhausting time. I am a Realtor in CT and will be recommending them to everyone. The best of the best!! Thank you guys! D. Donohue

Murphy Moving & Storage

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Woodbury Storage

This locally owned business is well run with consistent management on site. They are cooperative…read moreand accommodating for new and existing clients. I have maintained business equipment there since 2013. The facility is secure and storage spaces are clean & well maintained. During the pandemic wearing masks & social distancing were required. I would highly recommend this company!

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Southbury Self Storage

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(6 reviews)

Great clean facility with excellent customer service!! They provide climate control, locks and…read moregood hours of service.

I needed to store some items over a 3-4 month period in this area. I didn't want to use the storage…read moreservice that I'd used in the past based on recommendations. I looked online and came across Southbury self storage. Their website was so simple and direct that I didn't believe it. There was a sale on unit rentals when I was inquiring and it was a much more reasonable pricing than I'd seen elsewhere. I called and spoke to Paul and then Rob. Anytime you call you get an answering service where they call you back after you leave a message or someone picks up right away. I've experienced both and they are prompt about communicating. Paul and Rob are also very nice. You can literally set up an account, rent a unit, and access your stuff without dealing with anyone. The parking lot is well lit as is the facility itself. They provide dollies, carts, and such to move your items. They also have a broom and pail for cleaning up any mess you've creates while moving. If you are looking for a private, safe, clean facility that is monitored without being intrusive, this is your sign to go for it. My items were retrieved at the end of the rental and wete perfectly intact and in the same condition they were left. I've no complaints and can't refer them enough.

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