Before making my purchase of the Honda HRC Commercial lawn mower I contacted several other dealers…read moreand none compare to Boones. They made the experience a great one from start to Finnish. Before you make a decision on a new mower or anything else in landscaping equipment..I highly recommended Boones and all of their staff. #1 in my book. It will be our go to place and will be yours too once you give them a shot to serve your needs.

I took the Ferris mower that we purchased new at Boone's 20+ years ago. I asked to have the engine…read moreresealed to stop the oil leaks that had developed and to fix the linkage on the carburetor that had fallen off. They kept the mower for several weeks, then called to tell us all of the repairs would cost over $1200. We were told the carburetor had to be replaced because linkage was not available and that the engine needed disassembled to replace the seals. We reluctantly agreed to have the service performed. Weeks later we get a call from them stating that the mower had no compression and the engine needed replaced. Mind you, their parts man drove it into their repair shop while I was there to drop it off. I told them nevermind, I would came and get it. I brought it home and checked the compression. It showed 90 lbs. on my gauge. I found that it had no spark so I replaced both coils. I put a clip on the carburetor from a Dorman replacement kit. We used the mower the remaining mowing season. We were charged over $500 by Boone's for basically an incompetent diagnosis. They put much more effort in trying to get us to buy a new mower than in attempting to repair ours. We are still using the mower after getting the oil leaks repaired by a very competent service tech at half the cost, including a new carburetor. The fuel shutoff solenoid quit working recently and that required a new carb. We have been very loyal customers to Boone's for over 20 years. That loyalty has come to an end.

Jenna Victor is the "sales representative" that my husband and I dealt with. This is the most rude,…read moreill mannered person that I've ever met! When we arrived to purchase our equipment, we were directed to her desk by a different sales rep. When we approached her desk, she didn't introduce herself to me and didn't speak to my husband, just sat at her desk with a laptop and started typing! The only time she spoke to my husband was to ask for his ID then for him to sign for the equipment . She never even acknowledged that I was there!! At any rate, it was not a good experience for myself or my husband. ** Follow-up**. I have spoken with a Koenig representative about my experience and have been assured that the issues are being addressed. Also, they have apologized for the bad experience and are working to make sure that experiences like myself and my husband had will not be repeated in the future.

Up until today i had a pretty good feeling about Koenig in Tipp City. But that changed today. They…read morehave been taking care of my JD and Honda mowers for several years. I recently purchased a used JD X350 lawn tractor with added snow plow and tire chains. The tractor arrived at our home just prior to the snow storm. So I thought we were set for the incoming snow. Went out to use the JD this morning to plow snow. First thing the choke was sticking and hard to work to start the tractor. It was my understanding they checked everything to make sure of operability. Finally got choke to work and tractor started. Went to adjust new snow blade height on runners and one cotter pin was all bent up and difficult to remove. Then very first try to push snow down the drive, one of the new tire chains appears to have broken and chain fell off. So right now I'm very perturbed. We live out in the country and about an hour from their store. And now we are looking at our drive with 15 inches of snow and a tractor not prepared to open it up. I just wanted to update the review and score. Koenig contacted me first thing this morning after they opened from the storm. They sent a technician out to check things out and correct any issues. I am not only happy with Koenig in Tipp City but impressed with their response to my problem. I will continue doing business with them, and highly recommend them if you need John Deere or other yard equipment in the brands they carry. Thank you Koenig for your quick response.

Handled Good deal. Long time ago…read more Very Very Very Busy Thank God I've a personal bike guy. Okay dudes. Reasonable prices. You've got to have a long wait time of patience

2 stars right now only cause we haven't gotten our bike back yet. Came in to the shop and Ordered a…read moreback tire May 9th. Was told it would be there either the following Tuesday or Wednesday. So we made an appt for May 16th to go get the oil changed and the tire put on. We dropped the bike off the evening of May 15th and at drop off was told the tire should be there the May 16th or the following day Friday. Made a call Friday to see if it was in, they said no it would be in Monday or tuesday. Called again this past Monday the 20th and the tire still hadn't come but looked it up and said it would be here today Thursday and if I got there early enough we would have the bike back. Well here we are and the tire came, but it's the front tire!!! They ordered the wrong tire I'm thinking they didn't even order the original one now. So now we're going ahead and getting the front put on cause we were going to in a few weeks anyways but then we had to go ahead and get the other tire now since they ordered the wrong tire. And now we don't have a bike for a holiday weekend and it'll be delayed because of the holiday. EDIT TO ADD Now the tire is there. Has been there for 2 days and of course the only mechanic they have hasn't been in on the the only 3 days he works. This place is a frickin joke. Idk how you can run a business basically holding peoples stuff hostage. 2 weeks. They have had our bike for. And it's been 20 days since we even ordered the intial tire. What the hell are you going to do to make this right Joe?!?! What a frickin joke. ETA. Now we found someone to come get the bike and tires but it's completely torn apart and they won't let someone come get it so we can have our bike back after 2 weeks.