I dropped off my bagger last Wednesday. I had it serviced for the season..oil change, tires, rear…read morebrakes. Staff was friendly and able to get my bike right in. All fixed up and ready to go by Friday. Very satisfied with the work done & turn around time. Glad to have found a good bike mechanic close to home. Thank you OD's!

This is the only Harley dealership that runs strictly off salary! You don't have to shake 15…read moredifferent salesman off you who only see you as commission. Iv learned how to sneak around other dealerships through side doors & what not but not D&D, walk right in. Take your time shopping, no one pushes you or makes you feel uncomfortable, I swear you almost have to be rude just to shop other dealerships. Every bike has the price listed!!! Only dealership to list prices & sell straight MSRP! All others add whatever up charge they want, so your Street glide that could be 28 is 33 because other dealers can. It's all about the salesman making money. I live 5 min from buckeye & 40 from D&D & will drive/ride past buckeye to D&D everytime.

While visiting family, I thought I'd buy a tee shirt. The staff was great. They pointed me in the…read moredirection of the shop shirts. I purchased a couple of shirts for me and one for my grandson.

If I could give Greg 10 stars I would. He was extremely thorough discussing options and evaluating…read moreour situation. Unfortunately the day before we were going on a road trip we had a flat tire. He went to the warehouse and picked up a tire for us however it was a similar tire but not exactly the same so instead of just putting it on because we have an All Wheel drive He figured out a better solution. Next time we need tires we Wil go to Greg!

When I purchased used tires mounting and balancing of them, I watched the tire changer work on my…read morecar. I asked him why didn't you balance the tires? He mention the tires didn't need rebalancing. Lmao. What a joke.

Needed to replace two front tires on Ford 1900 tractor. I was quoted a price, then brought old…read moretires in next day (Friday). Job was complete Monday morning and it was a federal holiday. Friendly, helpful quick service. This will be my go-to place for tires from now on. Highly recommend!

I used to have all my car services done at this business. Since Grismer took over it has become a…read morescam joint. I will never set foot in there again. If you go in for an oil change, they just put your car on the rack for 10 minutes and do nothing to it. My oil was dirty when I picked up my car. Also the filter was obviously not changed.

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

Owner is I credibly genuine and friendly. Excellent tires on my car! Will be back again.read more

Fast, transparent, and good prices. I've brought multiple different vehicles through here and…read morethey've never failed to get me back on the road ASAP. Real good people here!

Update to the 10-01-19 Big Rig Brake Shop issue. I took a…read morelook at the trailer repair back at our shop on 10-05-19 that Big Rig did. 1) Andy promised that the tire would be a virgin used tire.....WRONG, they installed a USED recap...... 2) The washers on the bolts to hold the mudflap on were barely bigger than the bolts. Rubber started tearing around the washers in 1 week. Charged us $580.00 for 1 used recap tire, 1 marker light, 1 mud flap and 300.00 for labor, we could have done all that in 1 hour for $105.00 What a RIP off joint.

I recently had to have my car towed. Big Rig Brake shop made the unfortunate situation I was in as…read moreeasy as it could be. They were there in a minute and even gave me a ride back home! They truly go above and beyond to help their customers and deliver quality service. I even ended up buying a used car from them which I am super happy with. The owner, Andy, definitely knows his stuff and earned my total trust during the experience. Great company all around!

We needed a car looked at, the guy on the phone was initially a little gruff, but ultimately was…read morenice and seems pretty honest. It's an older vehicle with a lot of miles, we got the work done to get it running again. They suggested we drive it a bit to see what else really needed to be fixed. They told us the few things they saw but let us know what was most important to do right away. Once we find the keys to my son's car, we'll be back.

I'm a retired minister who had a problem unexpectedly. Sophia was the driver/tech who responded to…read morehelp me with my Ford F150. She was positive and was the kind of person who zeros in on what needs to be done and finds the best way to get the job done. Outstanding service.