I requested service to have some work done on the house I just purchased. I live in another area of…read morethe country and flew in for this appointment. I confirmed the day prior. A few hours before the appointment, it was canceled due to staffing availability. This happens, but the impact on customers lives with last minute cancels can be significant. I had to take my business elsewhere. Update: Not long after the cancellation, Nipper called and had worked it out and had someone over.

We had Roger out to our house for a diagnostic session and he was just the very soul of…read moreprofessionalism. He was kind, polite, thorough, and knowledgeable. He found the issue, addressed it on site, and was neat and efficient, and mindful of our belongings. I cannot recommend Nipper Electric enough after today, definitely a returning customer!

I called this morning because my air conditioner was making a banging noise and my breaker kept…read moretripping when the fan shut off. Alice was able to get me scheduled within just a few hours! Dalton and Brendan were my technicians and what a great job those two did! Dalton was the lead and could not be more understanding, listen to my issues and was very patient explaining everything that they were doing. My AC is running normally now, I purchased an annual maintenance plan, not only out of an abundance of caution, but because I really like this company, they are everything that I had hoped they would be based on the commercials that I've heard! Customer for life!

Can't say enough about this company. Started out with only partial system failure. They came in…read moreand got it figured out on a very old system. After a second failure (different issues) we decided to replace entire system to save stress. They managed to get the old system out and new one installed in 1 day. They said it would be more efficient and OMG! Our sunroom has never kept temp since we bought house 8 years ago. It has kept temp in this heat all but one day when it only jumped 2 degrees. They were all so friendly, knowledgeable and show up "on time". Thank you for your work. Robin Downs

I feel they are overpriced for the work. They also charge you $45 to tell you a high estimateread more

Byron squeezed us in after changing a troublesome circuit breaker became a where's Waldo situation…read morespent a couple hours between the trouble shooting finding and fixing the issue ! Reasonably priced, very friendly and professional with over 30 years experience! Would definitely recommend and would use again!

Do not use him I have had several jobs that he has done for me. I paid him half down on the last…read morejob and he said he completed the rough but he left all of the wires just laying in the attic. I had to get another electrician to finish the job and he said it was a mess and it costed me more money for him to clean up everything. I have texted him 7 times and he will not answer me so I am forced to get my attorney involved to get some of the money he has costed me.

We have used this wonderful company several times, and safety is a priority. Richard is reliable,…read morecourteous, and have honestly been looking for more and more projects to find around our home because he is such a pleasure to work with.

I paid for a contract for a year. Within one month I changed my mind and called to get a refund. I…read morewas told the owner would call me back. I waited and called again. Office manager claimed she couldn't write a check and owner would call me back. I coontinued to call & either speak to someone live OR leave a message on their machine OR leave a message with their answering service. No one EVER returned my calls. I wrote them a very detailed letter explaining my reason for a full refund. Nothing. I continued to call almost three times a week. It's been OVER A YEAR and no replies. This business deserves its license revoked!!!

A/C Specialists installed our geothermal HVAC system 14 years ago and we've had a service agreement…read moreever since. Although they've been late from time to time (days late), they've always come and performed the service required on our units. The last scheduled maintenance in May was a no-call, no-show to which I tried to call them daily to reschedule, but went into voice mail every time. I took a drive to their location only to find that they're building is abandoned, and no sign, or messaging to the customer that they were closing, nor any recommendations for another company. If they are indeed out of business, shame on you for not meeting your commitments. If you've moved, shame on you for not letting your customers know. What once was good is no longer good. I highly recommend seeking service elsewhere.

Do not use this company. Lamont Williams the owner had been hired to do electrical work for my hot…read moretub. He ended up cutting my water line to my pump and the electrical wiring to my well pump. It resulted in my having to hire a plumber and the well company to repair the resulting damage. To his credit Mr. Williams did repair the water line. However, he refused to take responsibility for the resulting damage ( mud in our water lines and our well pump not working) and the cost we incurred. We requested our deposit back minus the trench he dug. Also compensation for the cost of us having to hire a plumber and the well company to fix the mess he had made. Mr. Williams responded by sending us a bill charging us for the parts and labor for repairing the water line he cut. Also, he attempted to use the excuse he did not know we had a well. However, we live in a remote area of Suffolk. It is common knowledge that this area does not have city water or sewage. Buyer beware. DO NOT USE THIS COMPANY FOR ANY OF YOUR ELECTRICAL NEEDS!!!! YOU WILL REGRET IT!!!! If I could give him a zero star I would.

From the owner: Lamont Williams has been in business since 2004. He is actually the one doing the work. He does not…read more"farm it out" to his workers. A class A contractor and Master electrician. Licensed, Bonded, and Insured Electrical Contractor serving all of Hampton Roads specializing but not limited to fire suppression systems. Free Estimates.

Cannot recommend them enough. Jason went above and beyond to help, knew exactly what he was doing,…read moreand was very reasonably priced.

Arrived early, completed early. Outstanding service and work. Very reasonable pricing. Excellent…read morecommunication. Great quality and value. Definitely will hire again. If you need an electrician, Parker Electric should be your first call!

Joseph responded quickly and was able to come out the same day. He had all the needed parts with…read morehim and replaced one receptacle inside and one outside. He is professional, efficient and knowledgeable with a reasonable price- highly recommend!

From the owner: Good Hands Electric, taking my expertise and trade knowledge and turning it into an affordable…read morerepair or upgrade !