I rarely leave reviews, but after a year of trying to resolve issues directly with Luis Valadez,…read morethe owner of Everlong Painting, I feel obligated to share my experience.
Everlong was hired to perform stucco and painting repairs due to damage from the Eaton Cny fire of 2025. Like many homeowners recovering from the fire, I was already navigating insurance claims, repairs, and significant stress. My garage and backhouse were lost but my main home miraculously survived. Nevertheless, there was extensive damage to the right side of the house, from the roof down to the base. The home required many repairs. I felt overwhelmed with everything that needed to be done but happy to get the stucco and painting done. I somehow found Everlong Painting online, met with Luis Valadez and after an extensive conversation, felt confident that I could trust Luis Valadez to get the job done. He was very cordial, assuring and professional in his demeanor and that naturally increased my trust in him. I signed a contract detailing all the work that was to be completed. I was relieved that finally, after 5 long months, work was set to begin. Regrettably, It never crossed my mind to research his business on Yelp and read the reviews.
The decision to hire this company has cost me more financially and emotionally in the long run. Shortly after the project was completed, I noticed that the paint on the gutter and wood at the entrance of the house had bubbled and separated from the surface. I promptly contacted Luis and provided photographs documenting the issue. He addressed the problem, and his workers actually sanded the wood as I expected they had done so for all the wood areas as stipulated in the contract. However, over time, other problems became evident, this was very dissapointing. I called Luis to inform him in an effort to have the work inspected and repaired but he never returned to my home, he never followed through on his 5-year contractual warranty.
What has disappointed me the most is the fact that Luis doesn't care about the quality of the work. He paints a beautiful picture and makes you feel secure but it's a tactic to get you to buy in. If he truly cared, I wouldnt be sitting here warning the public. He would have returned to my home to take a look for himself, to at least see if my concerns were legitimate? But he doesn't care. The 5-year warranty looks great on paper, but it means nothing, it is not honored and this angers me because it's just another tactic to make you feel secure about doing business with him.
Despite multiple communications regarding the defects, appointments were scheduled and postponed, and in some cases missed altogether. No phone call from Luis, no text, no "I'm sorry I can't make it", nothing. As time passed, the defects became more noticeable. I need to state that initially the house was painted white by Everlong but I didn't like the look and decided to repaint it myself an entirely different color. It was during the repainting that I discovered the areas of the house that were not stuccoed, for example, the downspouts were not removed, they simply added stucco as close as possible to the downspouts, and to be frank it wasnt obvious at first sight. Had I not undertaken the work to personally repaint my house, I may have never discovered these deficiencies. But it didn't end there, there were literally sections that were not stuccoed, such as the sides of the steps leading up to the kitchen door and dining room door. This is why it was so important for Luis to return to my home to see for himself. There were areas were the stucco work was sloppy and not smooth as required. I have photographs, videos, and text messages documenting my efforts to have these concerns addressed. Those records show that I notified Luis Valadez of the problems, requested inspections, and attempted to resolve the matter directly long before considering any formal complaints. I understand that construction issues can occur. What matters is how a company responds when a customer raises legitimate concerns. In my case, my pleas were outright ignored. The 5-year work warranty ignored and sadly no effort whatsoever from Luis Valadez to come by and see for himself.
Customers should not be told that his work comes with a 5-year warranty. IT'S DECEPTIVE. He took my money but never cared about repairing the problems that surfaced.
The quality of workmanship, communication, and post-project support fell far short of my expectations and most importantly, I trusted this man. Homeowners deserve a contractor who stands behind their work and addresses concerns when they arise. Sadly, that was not my experience. I share this review so that other homeowners can make an informed decision based on my EXPERIENCE. Please read the other negative reviews!!! Next step: Contact the Contractor State License Board and the Better Business Bureau.
