They did an excellent job servicing my Highlander with over 100,000 miles. The price was very fair,…read moreand they completed it in a reasonable time. They are friendly and helpful.

This will be my new go to for auto service. Very professional and affordable. I had the bumper to…read morebumper inspection. A few things showed up but they didn't try to force anything on me. I appreciate that.

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I rarely leave negative reviews, and I understand that older vehicles require repairs and that…read moreunexpected issues can happen. However, my experience with this shop was so disappointing that I feel obligated to warn others. In April 2026, my daughter's vehicle was diagnosed by this shop as needing a transmission rebuild. We were quoted up to approximately $3,000 and told the vehicle would be completed by April 24. We approved the repair because my daughter is a single mother who depends on her vehicle for work. When the shop finally contacted us, we were instructed to pay over the phone and pick up the vehicle from the parking lot after hours. We paid $3,195 including tax. Immediately upon starting the vehicle, there was a loud exhaust leak that was not present when the vehicle was brought in. The receipt left on the vehicle noted a "clunking sound" and that the flex pipe needed replacement. We also discovered missing clips and bolts under the hood. We paid out of pocket to replace the missing hardware and had to take it to another shop to repair the exhaust issue. The clunking noise continued to worsen. When we attempted to contact the shop, the voicemail box frequently stated that it was not accepting messages. Eventually, the motor mount failed while the vehicle was being driven, causing additional damage including the drive belt and crank pulley. The vehicle was towed back to the shop. It sat for approximately a week before being inspected. During the following weeks, we received conflicting information from different employees regarding parts availability, labor hours, repair costs, and timelines. At one point, I was told a part could only be found on eBay for $500. My husband was given a different explanation the same day. After he located multiple replacement options himself, the shop suddenly found a used part for significantly less. Most concerning was that we were never contacted with an estimate or asked to authorize additional repairs. Instead, we received a call stating the work had already been completed and that we owed $1,463. After disputing the charge, the amount was reduced to $1,171.50. The shop also informed us that the mechanic who had originally worked on the vehicle had been terminated. My biggest concerns are: * Poor communication throughout the process * Conflicting information from staff members * Repairs completed without prior authorization or approval of costs * Additional vehicle issues immediately following major transmission work * Lack of accountability when concerns were raised I understand older vehicles can have problems. My dissatisfaction is not because the vehicle was old. It is because of the way this situation was handled from start to finish. After spending more than $4,300 between the original transmission repair, follow-up repairs, towing, and related expenses, we were left feeling misled, frustrated, and taken advantage of. I would not return to this shop and cannot recommend them based on our experience.

I seriously can't recommend this place enough. I brought my car in for transmission issues, and…read morefrom the very first conversation, Tina (the owner) made me feel totally at ease. She's knowledgeable, honest, and genuinely cares about her customers--which is SO rare in the auto repair world. Tina took the time to explain exactly what was going on with my car, what needed to be done, and what it would cost. No pressure, no upselling--just straight-up transparency and integrity. And guess what? The repair was done on time and under budget. My car is running smoother than ever, and I finally feel like I've found a shop I can trust. If you're having transmission problems--or honestly, ANY car issues--do yourself a favor and go see Tina. She and her team are the real deal. Thanks again, Tina! You've got a customer for life.

Take great care of my car. Have all the service records from the previous owner so they always…read moreknow what needs to be done

8/12024 My vehicle started shaking when it reached 40 mph. I brought it into Glenway auto. They…read moresaid I needed new tires. More specifically they said tire was cupping. Some of the wires broke apparently in the tire. I did not believe that at first and I did not see any indication of any thing wrong with my tires, but I went along with what they said because they are the professionals. I picked my car up after the new tires were installed.. driving down harrison It had the same rattling at 40 mph. I called them irritated and said did you test drive this vehicle? They said they did which I dont believe. . long story short they said the problem is my drive train is worn out and I need a new one. they claim that two different problems were causing the vibration. the likelihood in my opinion of having two different issues causing the same problem is pretty much unbelievable the reality is they either misdiagnosed the problem or they are crooked. either way I don't want anything to do with them again. I bought four new tires at $862 which i believe were not needed. That they conveniently profited from.

Have taken my very old very beat up car there on several occasions. I'm chronically broke and…read morethey've been very helpful with prioritizing issues in order of safety and prevention of other issues. They are a small business and do not offer payment plans, so keep that in mind if you have a larger issue and are living pay-check-to-paycheck. Had them replace my sway bar a couple years ago, and had no problems with it since. Price was fair, comparable to what other mechanics were charging (someone else I knew had the same issue about a month prior so I had a good comparison). They also provided transportation home, and to pick up my car when it was finished. My one complaint is that they did miss a small oil leak on inspection, but my car had so many larger leaks and issues at the time that may have eclipsed the issue.

I gave Ernie's two chances and they failed me both times. The first thing I had done was a blend…read moredoor actuator and it didn't make it past a few months before messing up again. The second thing was a noise my car was making. I paid Ernie's $612 because they said it was my brakes. The sound was still there and I took it somewhere else for a bolt joint for $68. I am extremely upset I wasted my time and my money. And don't even get me started about it sitting there for 3 days without even a call that they even looked at it.

The men of Montgomery Transmission are wonderful and their workmanship is fantastic. They performed…read moremiracles on my 2005 Mercury Grand Marquis. Frank was very professional in dealing with me. Kept me informed and made sure that the vehicle would be fixed and work properly. They went above and beyond to make sure it was correct. They deserve my highest recommendation and your trust that the job will be done right. A++++++ If you ever need their services, you could not find a better place.

I took my car to this business a few weeks ago due to issues that I believed to be in the…read moretransmission. Frank (owner I believe) was very direct and after a test ride and a quick inspection of my car advised that he did not believe the car issue was due to a transmission issue. He advised that he saw broken motor mounts on the right side and felt those needed to be replaced. I took the advise and replaced the mounts on the right side. Once done, he took the car back out for a test ride and advised the issue still persisted. He advised the motor mounts on the left side were very used and recommended to replace those to check if the issue still persisted. Authorized and replacement took place. That still did not fix the main issue I had but I knew that the car was in much better shape than it was when I brought the car in. He suggested that both trans-axles we very used and one was leaking liquid (something he advised on the initial inspection. I authorized the replacement along with the center bearing support and the car ran like new. They did a great job and did not rush to replace every part needed immediately. They worked through the issue one piece at a time and got the car working perfectly again. I will be using them again if in the future, any additional service is needed. Kudos to Montgomery Transmission Specialist!

Bud's is a great, reliable place for car repairs. It's been around for many years, and I've taken…read moremy car there several times. I can always count on fair prices and good service. They also offer shuttle service if necessary. They are usually busy, so make an appointment ahead of time, although I've stopped in there when I needed help right away and they took care of me. I'll continue to use Bud's in Highland Heights for all my car needs.

If you have a student at NKU or just need someone who knows what they are doing and will take care…read moreof your car/truck, these are the people to go to!! Took my sons truck there they looked it over, took care of us from start to finish with no upsell !! Thanks for being such and upfront and honest garage!! Feel better knowing we can turn to your garage if something else comes up!! Thanks again!!

Torbeck's is not the cheapest but they are the best to me. Why? Because Dan shoots straight the…read morefirst time. He doesn't inflate or invent problems for your car. He doesn't promise your car at one time and then its 3 days later when it's finally done. I've never had to take my car back and forth to find out what was wrong with it. He took the time to really check out the problem and best method to resolve.

We had our car towed there after the dealership told me my steering problwm was that I needed a new…read morewire harness for $5300. They said they MAY be able to fix it instead of replacing but they needed another $200 to investigate the possibility. Dan and his crew fixed the issue and the total including payimg the tow to them came to $800 and change. They were very supportive and even tried to get Hyundai to pay for it. Car was cleaned before we picked up and she drives like new. Then we needed the brakes in our van looked at and they fixed that promptly as well. Both times they gave us a loaner vehicle and none of the people could have been nicer.