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Dale City Shell

1.5 (15 reviews)
Closed • 7:00 am - 6:00 pm

Services - Dale City Shell

Auto maintenance

Auto fluids and filters maintenance

Auto repairs

4 More Services

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Dale City Shell Photos

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M & M Transmission

M & M Transmission

(1 review)

The absolute worst experience I have ever encountered at a shop. I am an honest person who treats…read moreother equal professionally and with respect so let me state my review. I came to this shop from a recommendation of a close friend who works at a tow company. When I got my car there. I as a customer should not have to help professional mechanics move my car. That is there job. When an employee gives a customer a price that price is set. No one pressured that set price nor encouraged that set price. I as a customer should not have to call a business more then 5 times to get a response. I as a customer should not have to text a business over and over and still get no response back. I had to keep driving my other car up to the shop just to get info regarding my vehicle which is absolutely unacceptable. This shop has 3 employees and only 2 mechanics and only 1 person will answer the call. They give you dates and promises that they cannot meet. Those dates and promises constantly get pushed back. It is a fact that my transmission got put in correctly after I had to pull up and watch them make sure they didn't mess my transmission up which I should not had to do. They tell me I need to order a rear drive shaft which after research is false. All the rear drive shafts are the same exact same size made for a certain amount of years. My drive shaft had to be cut. This result ended with me driving my vehicle and a day later my cap which is a universal unit connected to the rear yolk of my rear drive shaft ended up breaking. Driveline in springfield will fix my issue and for a fair and reasonable price because no customer should have gone through what I had to go through with any shop. These workers did me wrong and that is just the fact of the matter. I treated them with respect and with honesty and was kind also. I had to call them way too many times and I had to keep showing up every other week just to get my job done, explaining them I need my car for work. When you give a customer a set date for projects to get done that is what's supposed to be expected. It is not right or fair for a customer to pay for parts and fluid the shop should take of. They need better tools also and this could have been prevented. This is a place of business and matters need to be handled professionally regardless if a customers pockets are deep or not. You never know the kind of friends that customer has that could help this business expand and get more work then they already have which means more revenue. I did not want to give this review but they didn't even finish all the work required and now I have to go to another place to get it done. Luckily my reputation in the car world is known and respected and the workers / owners at driveline in springfield know me and will get the job done correctly with a customer satisfied. I will never go back this place of business after all the trouble I had went through that no customer should deal with. Take the time and do research first before coming to this shop.

AAMCO Transmissions & Total Car Care

AAMCO Transmissions & Total Car Care

(25 reviews)

I trusted AAMCO to rebuild my transmission, thinking their "expertise" and national brand meant…read morereliability. I couldn't have been more wrong. Less than 25,000 miles after the rebuild, the transmission failed catastrophically--proof that their work is neither durable nor professional. What made this worse was the customer service. Instead of standing behind their work, AAMCO gave me the runaround, dodged responsibility, and treated me like an inconvenience rather than a valued customer. Calls went unanswered and every interaction felt like they were trying to push blame back on me rather than owning their shoddy workmanship. To make matters worse, each AAMCO shop is privately owned, which means they don't honor each other's work. So if your transmission fails after a rebuild, you're stuck dealing with the same shop that botched the job in the first place. The "nationwide coverage" they advertise is a hollow promise--there's no accountability across locations, just finger-pointing and excuses. A transmission rebuild should last far longer than 25K miles. The fact that mine didn't--and that AAMCO refused to make it right--shows exactly what kind of company they are: one that hides behind excuses instead of delivering quality and accountability. If you value your time, money, and sanity, avoid AAMCO at all costs. Their "service" is nothing more than a costly mistake waiting to happen.

This AAMCO gets the job done. The inside is pretty messy when you walk in. Both times walking in,…read morethere's papers all over the front desk and there's been a styrofoam food container just sitting on the counter. Last time, I thought some of the grease from the food was going to get on my paper records. The second time I went, I asked if they could take a look at my radio and clock because it stopped working. The man's first response was that he didn't know if he could fix it. This is not what I expected to hear from an auto mechanic. Nonetheless, they ended up fixing it.

Dale City Shell - autorepair - Updated May 2026

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