I visited this Subaru dealership in Rapid City, SD during a recent trip to the Black Hills region…read moreof the state as I consider my next move into retirement. As an FYI, this dealership is one of ONLY TWO in the entire state of South Dakota (the other being on the other side of the state in Sioux Falls). I wanted to check out the dealer's inventory of new 2026 Outbacks since the car was completely redesigned for the 2026 model year. While this is a relatively small Subaru dealership compared to others I've been to near where I live on the East Coast, they had a pretty impressive inventory of new 2026 Outbacks in a variety of trim levels. They also had a nice inventory of other Subaru models, too. While I was not buying at the moment, I spoke with a young salesman who did not apply the usual pressure tactics; he informed me that in So. Dakota, documentation fees are minimal because the buyer is responsible for paying the sales taxes, registration and title fees themselves and that those requirements are fulfilled in the buyer's county treasurer's offices. Thus, the potential for additional dealer profiteering rip-offs that can be seen in states like NEW JERSEY and FLORIDA where the documentation fees are UNREGULATED by the STATE do not occur in So. Dakota. This was refreshing to hear and I decided that when I buy my next Subaru after my move to South Dakota in 2027, that I will seriously consider returning to COURTESY SUBARU in Rapid City.

Just left a positive review on Google. The best cars on the market and a sales and service…read moredepartment to make.

These guys are honest, efficient, and super friendly along with being extremely competent and…read moreknowledgeable. Go to repair shop for my cars and trucks and recommend to all my friends.

The price, quality of work, and customer service are all better than the dealership. I highly…read morerecommend them.

We were traveling from Minnesota out west for a snowmobiling trip when our truck started acting up…read more I left a message with the shop around 2 AM, and by 5 AM they responded saying they would do everything they could to get us back on the road. As soon as the doors opened, they got us in right away. Everyone at this shop was outstanding -- helpful, professional, and genuinely caring. The level of service here is something other shops could learn from. Thank you for not only getting us taken care of, but also allowing us to fix our trailer in your parking lot while you worked on the truck. Your team made a stressful situation so much easier. We truly appreciate it.

These guys were absolutely fantastic. I had my truck stolen but when it was found the thieves took…read moreall the keys. Back in 2018 my DEF system went out when I was in Montana traveling. The diesel mechanics said they could repair it for $5000 or remove the DEF system for $1600. I chose to remove it. Now 2026 my truck was stolen and was recovered with no keys. No body in the area would work on it to get new keys cause of the missing DEF system, especially the Ford dealership. I went to Rapid Diesel and talked to them. They said they could take care of my problem of no keys and check the truck out for any other issues. They were great to work with. They notice that the brakes have been rode hard and desperately needed replacing which they did. They were very upfront with everything, no surprises. Next time I need diesel repair in Rapid City there is no question, I'm going to go to Rapid Diesel. I can't say enough good about them, they were great.

Five stars! We had a great experience with this mobile mechanic. Our mechanic was professional,…read moreknowledgeable, and got the job done right at our location. I highly recommend this mobile mechanic to anyone in the Black Hills area who needs dependable auto service at a great price!

5 star service all day. Promptly came to our house for a repair on my truck that wound up being…read moreway more difficult than it should've been. Not at all his fault, was due to age and rust. Only bad thing I would suggest is getting a larger vehicle for more tools so no extra tool trips. Excellent job overall! Highly recommend.

Unique Auto Groom did a super job on our Tracker. We had just purchased it from an older gentleman…read moreand it was just filthy inside. It had probably never been cleaned, but looks great now. We will give them further business, and recommend them to friends.

So disappointed. Picked up my supposedly clean car after dark, and I did not inspect it when I…read morepicked it up. Next morning, got a call from Unique Auto Groom, they had neglected to put my personal belongings back in my car.... including an infant carseat. Upon inspection, there were multiple places on the seats that still showed fingerprints and dirt. The carpet in the driver seat is dirty, and not even vacuumed thoroughly. The blue dye from blue jeans that rubs off on leather seats, well they told me that never comes off. I used some Armour All Leather Conditioner, and behold the blue came off! Now they want me to bring the car back in another day for touch up, which means another lyft fare when I drop it off and another to pick it up. Not to mention another day without my transportation for work. So, so disappointing.

Great service! Quick and efficient. Matt even was kind enough to give me recommendations on where…read moreto get my window fixed locally. 5 star

I brought in a 2008 vehicle with 140,000 miles with the possibility of the piston rings leaking. I…read morepointed out the car originally had 5 w 20 oil as recommended oil but I wanted to go up to 5 W 30 to help seal the piston rings better as that model of car had a noted issue with piston rings. They get all done and present me with the ticket and it says 5 W 20. I look at the little window sticker and it also says 5 W 20. So did they do what I asked and mislabeled what they put in , or did they put in 5 W 20 as the recommended oil and blew me off as to what I wanted? Either way, how can I trust them? Fortunately they are not the only place in town.

Highly recommend, best service EVER!!! We experienced trouble with vehicle while in from out of…read morestate camping in the hills. Most places couldn't get us in until next week. Rick fit us in on the spot, found issue via scan instantly, ordered part that arrived in 15mins, changed it immediately- from the time we arrived and left it was just under an hour. Almost seems miraculous, have never experienced any thing like it, you won't be disappointed! They work on cars too.

On our way to Mount Rushmore, we hit a deer in my Mazda CX five. Rick and Company at Black Hills…read moretruck shop stopped what they were doing When I pulled up the next morning, to help me duct tape and zip tie down a battered quarter panel, and bend pieces out of the way, so my right tire could function, quickly and expertly, and got us on our way. And refused to charge us a cent! Great people, great service!

Quoted me a price then after services charged me an additional 160 dollars stating that the never…read morequoted any price and if i wanted my car back i had to pay their new inflated price, please dont give these thieves any business or money.

I was recently in a snow related accident and had the tow company bring my car to them on advice of…read morea local. We weren't sure what all was broken and concerned about cost. We were never called with an estimate nor okayed the cost BEFORE they did work on my car. When we did call for updates they gave us estimates 2x saying the work would be $1600ish. When we got there to pick it up it's almost 1900! Their "credit" solution is a joke and they did NOT care that it put us in a hardship.