I would give Citibank and in particular Citicard even higher than 5 stars if I could. They are that…read moregood. I purchased an large, inflatable swimming pool for the backyard in May 2020, hoping , as many people did, that we could use it as an anitdote to the general restrictions of the Covid-19 pandemic. The seller turned out to be in China (although that's not always a bad thing), and this wasn't apparent from their website. When I finally received their product (which I suspect took so long because they didn't manufacture it or buy it from the manufacturer until I bought it), it was the wrong size (smaller). A few months later, after wrangling with the seller online (to no avail) and with PayPal (lots of promises of help, but ultimately no help in getting a refund), I contacted Citicard ... and received lots of help, good, professional help. I submitted the requested documentation online (easy with their online systems), was issued a provisional refund after review, and waited for the seller to respond to them. The seller essentially refused the return shipment, then lied and said they hadn't received it. Citicard told me my claim was denied and the refund cancelled, but offered me a chance to submit additional supporting documentation regarding the return shipment, which I did. After a review of the additional documentation, they reinstated the provisional refund, contacted the seller and must have said, essentially, "How do you explain this?" One month later, the provisional refund became permanent. When no one else will help you and you're about to see over $600 go down the drain, having Citicard on your side is a lifesaver. When their webpages say, "How can we help?" it's not just an advertising slogan. They helped when no one else would.

Received offer of CITI CUSTOM CASH CARD WITH 12months no interest with balance transfer, okay…read moresigned up Jan. 2024. Card had a $5000 credit limit. Feb 2026 lost card due to 2 patrons @ outdoor restaurant fighting and tipping 3 high-top tables against railing causing items on table to tip against outer railing and fall onto edge of OHIO River. 1 clutch purse & wallet found 3 credit cards fell into river. Card replaced 1 week later with a minimal credit limit of $810. Took until today to get straight answer and they stated credit score low. Current score is 721 thru Experian Boost!!!!!!!!!!!!!! Many family/friends told me tell "CITI to take a long walk off a short pier"!! Okay I admit the terms looked good at the time. Should have checked YELP. What is it they say "live & learn". Will tell you their customer/call center is out of the country and of the 5 people I spoke with only 2 fairly easy to understand. My bank offered a loan without interest for 12 months to payoff & drop CITI ASAP TA DA !!!!!!!

This is one of the best CPA firms I have found, either for general accounting services, or just to…read moreget your taxes done. Before we found Richard Flugge's firm, my husband took his business to one of the 'top notch' firms, and as a result we are still paying taxes due to their careless mistakes. One big thing is you will never have to worry, and can rest assured that at Flugge's your accounting and tax preparation will be done in the best possible way.

From the owner: Accounting, Bookkeeping, Audits, Individual Income Tax Preparation, Business Income Tax…read morePreparation, Litigation Support, Payrolls, Accounts Payable, Accounts Receivable

Steven is a man of great integrity and really cares about his customers. He has an extensive…read morebackground in accounting and data analytics. I will use him for any future small business booking needs.

From the owner: Thulin Bookkeeping is a leading bookkeeping service in Sioux Falls that specializes in bookkeeping,…read morebusiness advisory, and more. Our team is dedicated to ensuring your books stay organized and up to date, allowing you to confidently focus on growing your business. We cater to small and medium businesses looking for efficient and reliable bookkeeping support. Whether you are just starting out or managing a growing team, our bookkeeping services in Sioux Falls are built to save time, reduce stress, and give you a clear picture of your financial health. Take the first step towards financial clarity today, and contact Thulin Bookkeeping for the best bookkeeping services in Sioux Falls.

The Good: I have been using PayTrust continuously since it…read morewas "PayMyBills.com" (2002?). It changed my life and helped me to better manage my monthly bills and paperwork associated with them. I can go back years and print off proof of payments and get images despite over that same period changing banks, credit card companies, losing files in moves... The Not so Good : It looks like they have moved to a support and maintain philosophy as no new development is evident for many years now. They do not offer a mobile app, and their UI is very "wooden". The Bad: Only recently they been NOT indexing newly established payees, simply bouncing the bills back to my home address only to be received too late to pay on time. Conclusion: I need an alternative if anyone can offer one that has at least all of the current functionality so I can move on to something else before I get the inevitable email saying they are shutting down.

Please do not use this company if you are a family. This service maybe good for a business with…read moresubstantial revenue. First they charge a fee for each bill that's paid, then they charge for email responses, also they withdraw the money for bill and hold it in another account then they pay the bill with a special account. Some companies reject the special account further delaying payment of the bill because then they send a paper check! I have had bill delayed up to 8 days cause multiple late payments and overdrafts fees. Then the bill manager instead of taking responsibility will direct you to the contract. The VP and Roni were very responsive. However the system is just garbage all the way around. Just don't risk it. Now I have to clean up the mess. I should have to listen to my spouse. Paytrust and Silverbells are one in the same

Totally do NOT understand the negative reviews! I have been with Equity Trust for over 10 years…read moreand closed many private money transactions with them and every single one was fast and efficient. Maybe because I always request "expedited"? Within 48 hours, the funds are released from my account and arrive where they need to be. The customer service is the best! Calls and emails are returned same day. I HIGHLY recommend this SDIRA! I wish I could give them 10 stars! Thank you, Equity Trust !

It pains me to do this. I have been an Equity Trust client with several accounts for over 30 years…read more The service has gradually gone down hill since day one and more and more fees are getting added. The service reps, liaisons, and accounting department are falling way short on their abilities. The people handling your transactions have less knowledge of how it works then you the client. Nothing goes smooth anymore. I would have to assume the good liaisons that used to be there have moved on. I would look elsewhere for an IRA custodian. Several employees left years ago and started their own Custodian. You need to step up your game ETC. A 15 minute Direction of Investment turns into days of turmoil. I cringe at doing business with you anymore.

This is for the Citi Cards service. I have been a Citi Cards member since 2008. Have had few…read morecomplaints in that time, such as a credit check when I didn't ask for one. The latest issue is regarding calling up to have them reset my password. Got one person on the phone only to be transferred to another person who tried transferring me to a third person who handles resetting passwords. Note that I said "tried transferring me to a third person who handles resetting passwords." While I was being transferred to that person, I suddenly got disconnected. It isn't the first time that has happened. My advice is to go instead to the local branches as you will get better customer service.

The customer service at Citibank didn't seem very professional or respectful. As a so called Gold…read moreMember, I thought they would provide better service and savings rates. I prefer Capital One with the better customer service and savings rates offered.