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    Dakota Adjusters

    2.5 (2 reviews)

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    8 years ago

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    Paytrust - Current Paytrust.com Logo

    Paytrust

    (263 reviews)

    Please do not use this company if you are a family. This service maybe good for a business with…read moresubstantial revenue. First they charge a fee for each bill that's paid, then they charge for email responses, also they withdraw the money for bill and hold it in another account then they pay the bill with a special account. Some companies reject the special account further delaying payment of the bill because then they send a paper check! I have had bill delayed up to 8 days cause multiple late payments and overdrafts fees. Then the bill manager instead of taking responsibility will direct you to the contract. The VP and Roni were very responsive. However the system is just garbage all the way around. Just don't risk it. Now I have to clean up the mess. I should have to listen to my spouse. Paytrust and Silverbells are one in the same

    Once a gem, now completely useless. Cumbersome, horrible user interface...and it got worse - much…read moreworse - after the upgrade a year ago. I'm surprised that I don't need to launch the program with a "C:/! The reports and the overall capacity of the program and the bill payment was impressive but now impossible to manage... it's easier to get into a coconut then it is the Paytrust data. This program is stuck in the 1990's. Even the 2 Step Authorization is clunky. They require a outbound call and it's a slow process. When you say "hello" there is a slow talking, long introduction ("Hello.......this is Payturst..... calling for your code number shown on your screen..... hit 1 to proceed........more instructions then enter/speak the code on the screen. But you have to wait until the message ends before you can input the code. No way to short cut it by just saying the code. A small thing but.... Death by a thousand slashes! It's a real shame.... There aren't many programs like this that I know of. I had to finally dump it today. Even the cancellation process annoyed me.... I sent a letter and they responded with a letter saying I had to call to cancel. Then I got the operator whose second job is selling timeshares... and he would stop trying to keep me in. Sadly, Run away from this one. BooHoo.

    Equity Trust Company

    Equity Trust Company

    (312 reviews)

    Totally do NOT understand the negative reviews! I have been with Equity Trust for over 10 years…read moreand closed many private money transactions with them and every single one was fast and efficient. Maybe because I always request "expedited"? Within 48 hours, the funds are released from my account and arrive where they need to be. The customer service is the best! Calls and emails are returned same day. I HIGHLY recommend this SDIRA! I wish I could give them 10 stars! Thank you, Equity Trust !

    Equity Trust's customer service is the worst! I requested an…read moreRMD disbursement to be mailed to me and it never arrived. I called their customer service and was on hold for about 30 minutes. When someone finally came online (Pretty sure they were offshore) I asked a question and she immediately put me back on hold for another 10 minutes without saying anything! When she finally came back online and i explained that I never received the check she said "Well we mailed it". Then she said I should contact the USPS! I asked if it was sent certified mail so I could track it. She said it wasn't. I said then how can it be tracked?! She said I could give them the check # to track it!! I asked to speak to a supervisor but was not allowed to. Finally I hung up and explained the situation online. The check was voided, I was charged $60 for canceling the check, and was told another check would be mailed. I never received that check either! This whole situation has been going on for almost a month! To say I'm upset is an understatement. A company like this who handles self directed IRA's should have a competent and timely customer service

    Dakota Adjusters - debtrelief - Updated August 2026

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