HORRIBLE customer service. They hire young girls that are rude and don't know what they're doing…read more 7/7/26 around 10a.m., I made a complaint to the floor manager Claudia, about a young female worker that was behind the customer service register. I politely asked her if I can purchase one squishy they were guarding behind the counter. I was only pointing at which one and as I was leaning in to point, she rudely snapped and told me to "BACK OFF! "BACK UP!" Apparently I was too near the products that she was guarding behind the register. There was literally a gate/door that blocks the entire shelf, which I wouldn't be able to touch anyway. I was taken aback by it and startled. I found that to be completely rude, out of line, and very unnecessary. She thought I was trying to snatch them? I am a regular paying customer here. I don't know what kind of customers this store gets but I buy here all the time with no issues. The squishy products I know are popular with buyers, but I am not there to steal. When I was cashing out at a kiosk, no one came to help. The same rude female worker stood at the back and didn't say anything either. She was with another girl and they stood there gossiping and chit chatting and just both looked at me and turned around without saying anything. I spoke to the manager Claudia and as I was trying to speak, she was talking over me and I couldn't really get my point across. She was not a good listener. She was trying to rush me and get me off her back. The young workers that get hired here are incompetent, uneducated, and just lack customer service skills. Just young kids trying to collect minimal paycheck with minimal training. My suggestion in the future is proper training and how to politely speak with customers in a friendly manner. Just overall, manners in general, which their parents probably never taught. Because of this poor customer experience, now I am uncomfortable and not willing to step foot back into this business.

Review #932 2025-111…read more Located Torrance Promenade noisy north of Trader Joe's, Five Below takes over the defunct Party City. And if you haven't heard of them, they're a specialty discount gift shop chain that prices most of its products between $1.00 - $5.00, with some exceptional finds $5+. I've seen this store off the 405 Fwy. (Hawthorne location) due to the brilliant blue name signage, but have never been to one until one of the moms from my son's Cantonese school mentioned there's a cute graphic tee that's she must get: "You're All That & Dim Sum!" at the Rolling Hills store (refer to Review #923). Since that 1st visit 2 years ago, I've been infrequently visiting the discount store, especially around the holidays. They have awesome stocking stuffers! Their tees are only $5.55 ea., & the fabric is quite durable. It's been 2 years & both tees (You're All That & Dim Sum! & Born To Game Forced To Work) are still in excellent condition... color is still dark without fading, no pilling, comfy fabric. There's a couple of current tees that my son thought would be awesome gifts for his cousins: "Somedays You Feel Like You're Surrounded By Idiots Other Days You Realize It's Not Just Somedays" & "My Alone Time Is For Everyone's Safety" (older thinks he knows best & younger likes his space... LMAO); while my nephew & his wife has a sense of humor, they're more likely to be pissed off at me. Then he thought there were 2 that perfectly suits his personality: "To Save Time Let's Just Assume I Know Everything" & "You Are Witnessing Greatness"; to which I reply you're just asking to be beat up. Yeesh! O_o I got some candy bags at Sugar Rush, but you can opt for their mix & match bins where you can get 10 pieces for $1.50 or 15¢ ea. There's a huge Haribo gummies section at $1.50/bag, but you can get similar ones though less flavor options at the Dollar Tree for $1.25. The bargain bins offers knickknacks between $1 - $4, & found some cutesy stocking stuffers for the LOs. While the Torrance location is new, it's not as easy to navigate like the Rolling Hills location. I seem to have this issue with all stores (Dollar Tree, Grocery Outlet, Target, Marshalls, etc.)... LOL... I get used to the layout, & go to a different location & get turned around trying to find things. And holiday shopping is a little stressful for me; I like to get in & out as quickly as possible, Customer service is friendly & helpful... different staff approached me at various sections asking if I need assistance. Considering how jammed packed the parking lot was & heavy store traffic, I only had to wait for 1 customer before it was my turn to use the kiosk to scan my purchases. Is this the sign of the times? No register/cashier, only self-service? ¯\_(ツ)_/¯ I usually bring my own bags, so I'm not sure if they charge for plastic bags like grocery stores or you're required to purchase reusable totes. Parking is plentiful except during the holidays when it's jammed packed the week before, & slightly after Christmas. Five Below is a great alternative for the bargain hunter! And now that the holidays are here... check 'em out for gift giving ideas.

This dollar tree is large in scale, although with many empty space and racks. The floor is a bit…read moredirty and lack of maintenance, and the smell inside isn't great either. It's convenient for gift wrappings and bags.

By far the best dollar tree I've ever been in. Clean, organized. There are low shelves so it's easy…read moreto see what's in every isle which I think is a great add! There are even staff stocking shelves and extremely helpful when asked questions. It's also huge with a huge selection of items! If you are picky about your dollar trees, this is the one! If you're not...well you'll love it all the same!

Same problem as everyone the cashier is miserable she hates her job is so rude even if you're nice…read moreto her

I frequent this store and it has gotten a lot better. The owners are really nice. The staff have…read moregotten better. They're adding a lot more new products, a TON of Christmas stuff, and clothing selection. Tons of arts and crafts supplies also. What caught my eye though are their new claw machines! Very nice addition to reel in customers. It was tough to get a prize though! Oh btw, some of their food products are expired--they need to remove them and inspect frequently.

Has a decent amount of Sanrio products. Area was clean and organized by characters/category type. I…read morewent during a weekday so there weren't any crowds. Cashier at the front was polite and let me browse in peace. Came in looking for Hello Kitty and left with what I wanted. Prices are a bit high but honestly Sanrio products have always been premium cost.

Nice selection in every price point. Popular items sellout quickly. Staff was attentive and…read moreaccommodating.

Prices were very good on every day items and location is…read moreconvenient and items are easy to find.

I saw it driving one day, and decided to check them out…read more This place has EVERYTHING. It looks small from the outside, but it's big inside. They carry everything you need. Household goods, kitchenware, arts and crafts, school supplies, party supplies, hardware supplies, tools, food and snacks, cleaning products, etc. Although they have tons of items, there's a few things they need to correct here. Items that are not tagged can be tricky. The cashier can charge you at any price on the spot and you wouldn't know unless you ask. What looks like a dollar can be more. Inflation and tariffs are definitely hurting the pocket. You also can't go back inside once you've paid. If you bought something already and checked out, you can't go back inside unless you leave your items up front. Maybe they've had issues with theft before or miscommunications with items. The cashier was friendly however, she was nice about it. Just strange practices but I get it, it's a small business and people probably steal here. EDIT: Came back here again shortly after. Cashier Julie was not nice and needs to be more friendly. Different cashier than the first one. She's a F!l!p!no lady. Kind of snooty and arrogant. Didn't smile nor said hello. When I spoke to her in Tagalog, she acted like she didn't hear me and responded back in English. The other guys that stock here are nice however. We needed an empty box to put all our stuff in but he took it from us to bring it up to the front before we can use it. This small store is a bit strict.

There's not many Hallmark shops anymore and I am grateful that this local Hallmark still exists. I…read morefind myself coming here at least once a month. They are well stocked when it comes to cards and they also have a good variety of gifts and knick knacks. They've even got Hello Kitty! ;) The employees here are friendly and service is always good.

This is a nice Hallmark Gold Crown store located on Sepulveda Blvd in Torrance. On a Wednesday…read moreNovember afternoon, this store was bustling. Plenty of seasonal items on display and stocked from Christmas ornaments, gifts, and even Hallmark Channel sweatshirts and long tshirts. Of course, there are many selections of greeting cards for various occasions. As I was perusing the aisles, an employee kindly offered her assistance. As for sales, most of what I saw was full retail price. Several years back, I had caught a great clearance sale and purchased NFL team items such as coffee mugs and beverage glasses. They are still in good condition today after plenty of use. Parking is easy and shared with other businesses such as Tokyo Central, Daiso, See the Trainer (Medical/athletic training) store, and others. 4 Stars.

I've only been here a couple of times but I'm impressed with how consistently helpful and cheerful…read morethe staff is. I have been ordering items online and picking up at the store. Since I'm terrible with visualizing correct sizes I did ask one girl during my last visit if they had the Disney Marie or Up travel duffle bag so I could see if I could check out the dimensions in person. She went to the back and searched for awhile and only was able to find the Marie one. I think I like the vibe of BoxLunch more than that of their sister store Hot Topic which I used to shop at all the time. There are lots of Disney, Sanrio, and Studio Ghibli which are my favorites. The prices are slightly higher at BoxLunch but I do think they are geared towards a different demographic --- think more family focused instead of teens. Just be aware if something says it's low stock at the store there is a high chance your order will be canceled if you choose to pick up at store. It happened to me twice. You can always order it to be shipped to the store as long as it's still in stock at their warehouse

BoxLunch for me is the cleaner and more organized sister of Hot Topic. Similar to Hot Topic, I…read moreoften stop by here when I have coupons or rewards. They have a good selection of Sanrio goods and I have found myself purchasing items such as Hello Kitty wallets or charms. This spot can get busy and sometimes there is a wait. Overall though, I appreciate the clean spot and the cute items.

This place is great for anyone- I am a teacher always in need of school toys and supplies, they do…read moreNOT disappoint- you may have to look around but they are awesome aaaaaand Reasonable price wise.

Great service ,Also found a lot of good deals like shoes home supplies you never know what you'll…read morefind I recommend this place good discounts deals