Love it always come here to find fits for any special occasions and it's a bonus that's it close byread more

Really bad customer service! The clothes are really nice and everything but the associates are…read morereally mean and wants to close earlier that it says on the map, or open later that it indicates. I went at 6:24pm and one of the ladies said that it was closed that she closed the door but they close at 7pm so even tho I just left, and that wasn't the first time something like that happened to me at the store. Too sad they don't know about customer service or they just don't want to sell.

Not impressed…read more Their clothes are cute but a little expensive. The clothes at Forever 21 have the same cuteness and quality but with more options. What makes this place suck is the customer service. They follow you around, and when they finally offer you help the offer is so insincere that you would feel bad if you asked a question. This place has a one person at a time dressing room policy. Which is fine...if it was posted. My friend had tried on a dress and showed me. It looked nice I just went in there to try it on. As soon as I get it on one of the workers starts knocking like the police. She screams only "one person at a time!" She could have said: "excuse me but our policy is only one person at a time." No need for the po po knock, a slight tap would have been fine. I put that dress back and left. And off to Forever I went.

I have found fantastic clothes that fit me perfectly. I am petite, so it is hard to find clothes…read morethat fit me just right, besides that none is paying attention while i need help.

The good: I got some gorilla ties here for $4, cutting…read moreboards (3 pack of bamboo boards) for $9, and girl's socks for $6. The gorilla ties are cheaper than they are on Amazon. They had a lot of religious cross decorations and bedazzled things like sippers, wall art, and sculptures. Their kids section had fun toys and tons of slime options. The bad: Some of the aisles were narrow and just barely enough for the cart to fit. There were some cutting boards that were cracked. I feel like the clothes are out of style/cheaper quality. A lot of the shoes were stiff. The interesting: They had a lot of Mexican snacks in the check-out aisle area. Their kids clothes seem slightly smaller than average sizing.

Every time I go in this store the customer service is always good. I love when the cashiers are so…read morepleasant, friendly and welcoming. Prices are always good for the value of the product. They also do a pretty good job keeping the store clean. It's a definite go to for sheets, bathroom accessories and shower curtain liners, car accessories, holiday items, etc.

I came in the afternoon just to see what they had since I'm a little new to the area. They have…read moregreat clothes but it's a bit pricey, The whole time I was there looking around it was just the constant stares like if I was some thief. Made me feel uncomfortable. Literally just had to hurry and get something random just for them to not think ima steal . Please do better !! I personally wouldn't shop here

Do not shop here unless you want to every move of yours to be watched. They make you feel like a…read morecriminal/thief. The employees will follow you around and the manager or owner will make it super obvious and act like she is fixing the clothes or looking at it. As mentioned in other reviews, the customer service is NOT there. The employees will never smile at you or greet you. Instant judgement when you walk in. You can tell the manager makes them follow customers. I used to shop here a lot but I came to the realization that it's just so uncomfortable and not even worth it bc it's expensive and they supposedly have an exchange policy but when you purchase they always say it's all final sale so like I don't get it? Lol

Make sure to Follow Fashion Town on Instagram @fashiontowncali…read moreJin is the Best!! Awesome clothing and Prices! Super Fast Shipping also! He keeps me looking fresh here in UTAH! Check me out on IG & TikTok! "Sittin Low"

Always on point with the fits ! Great customer service always , has a great selection of hoodies…read moreand reasonable prices, see you soon!

i bought some shirts and stuff for my girl's b-day... man i spent $80 and got her all kinds of…read morestuff she loved. even the lady working was cool! I told my homeboys and they get jeans for there ladys... it was good stuff!

SUPER CUTE STUFF! I have been loving my pieces which pair so perfectly with my other outfits…read more Everything is just well made and reasonably priced. Although I do go to the malls still, this is my favorite place to go locally! It's the best place for everyday wear.

Terrible store fake clothes not good material and the return policy or the fact that you can't…read morereturn or even exchange items is so ridiculous. This policy just means you take advantage of people. To top off the customer service is not helpful.

I've been a customer at this store for about two years now, and I wanted to share my recent…read moreexperiences that really stand out to me. Over the past year, l've noticed a big improvement in how things are run, and I truly think the new store manager deserves credit for that. In previous years, when I brought in clothes to sell, my experiences with some of the buyers felt very unprofessional, in fact I had multiple bad experiences with one of the female buyers that I notice still works there. She was very rude and condescending and now when I come in to sell I specifically don't want her to attend me. However, this year has been a completely different story. The newer buyers seem much better trained, more organized, respectful, and clear in how they take care of their customers. The whole process feels smoother and more customer-focused now, which makes a huge difference. In fact, today I had a question about the pricing of some of my items and the new store manager was very helpful and I left feeling very happy! Because of these positive changes, I actually look forward to bringing items in again, and I feel more confident in the process when working with the newer staff. Overall, I'm glad to see the progress and hope it continues in this direction. I have also recommended this location to my family and friends and they love the store!

The good: I love curated thrift shops like this because the…read moreclothes are already preselected for you and you don't have to dig as deep as you would in places like Goodwill (though Goodwill prices are definitely cheaper). So, there are definitely trendier items here and clothes are organized based on different trends as well (Y2K, designer, vintage, etc). I like the openness and brightness of the store. It resembles its other location in LA. I like that the racks aren't overcrowded with too many items so you can actually slide the coat hangers and look at the items. I got 2 jackets and culotte pants from here. Each were $12.99. The store was very nicely organized and even had an armchair to lounge on. The shoes were in good condition. The bad: I saw several tops with holes, snags or frayed fabric. They don't have healthcare worker discounts like the thrift shop across the street has. The interesting: You can bring in 5 items at a time in the fitting room. One of the workers at the register was on her phone a lot but perhaps she was looking up values/prices of the clothes she was labeling? They do buy clothes here.

I totally agree with Robert- below…read more You can't beat there prices but they are so rude here! The girls working there are not helpful, I am pretty sure they are pissed cause they make minimum wage and hate there lives but that's not my fault. Can not try anything on- must return clothes with labels within 3 days for exchange ONLY! I have heard from the girls that work in the plaza (cause I shop in this plaza often) that they do watch you like hawk .Always thinking you are going to steal. But they did not follow me around but they did not offer to help me one bit or even glance at me. But when I did ask for something and purchased my items the girls was super rude and of course I was super rude back to her. They get one star for there prices and tons of stuff to choose from. If I go back I will know what to expect and I will be ready to snap back at the bitches!

Rated one star because there's no option to rate it zero stars! This place is a scam! You can't…read moretry anything on - not only are there no fitting rooms, but the staff watch you like a hawk, and yell at you if you even try something on over your clothes. You're supposed to buy anything you might be interested in, and return it if it doesn't fit. And of course, you can't get your money back - not even store credit - they'll only let you exchange. Don't support these racketeers! Stay away!!!

Please don't come here unless you are a size triple zero. Clothes run extremely small and are…read morecheaply made. The Asian woman who work there were very rude they watch you as you shop. I felt very uncomfortable in the store. I felt ass though they were talking about me in their language. They aren't very nice please don't give them your bussiness

as I was shopping @ the Q store in the south bay galleria,December 20,2023, I picked up a lavender…read moresequin dress and was wowed! by how pretty it was, the asian lady at the cash wrap counter was there looking at me like "don't touch it"just mean looking. I picked out my size and proceeded to shopping until i noticed I was being followed around.I eventually put the dress back and decided not to buy anything after 'all and shopped at the other stores instead lol it was raining that day so yes I had on heavy rain coat,a beenie hat and a surgical mask covering but my backpack was clear! anyway, I get it, people steal. Blessfully, I do not steal .