Quick food prep. The girl that took our order was really nice. We had burgers, fries, chicken strips and a banana split! All fast and fresh.

don't go. horrible service. horrible quality, sat 1/2 an hour at drive thru ( b4 being to pull around) for TWO kid whoopers. had to go in & refund money but miraculously it was sitting under the heat lamp. read more

This used to be my SPOT. No other DQ tasted like this one. I can't even sing "DQ! That's what I like about TEX-AS!" Anymore because I'm so disappointed. I could deal with the $11 combo meal price. I could deal with the folks at the window wearing their mask under their chins. I could deal with the attitudes from the women at the window. But. I. Cannot deal with this change in ground beef that they've made. The burger went from a 9 to about a 5. I knew something was different about the taste. I've concluded it is the patty. It even looks different. Definitely tastes different. I used to come from Dallas and stop here faithfully every trip. This is my last time, sadly. I've noticed it the last three times I've come. There will not be a fourth. read more

Quite pleased with our stop at this DQ! Our lunch came out hot, fresh and we didn't have to wait that long. My husband and I were impressed that the sandwiches weren't crazy hot from boosting, especially our baby's burger. That's a big deal to us! The staff was very kind, smiled and worked really well together. They never made us feel like we were a burden, even when our son spilled his drink. They told us not to worry and cleaned it up right then. Really, really appreciate that they didn't embarrass our boy over his accident. Definitely will visit the next time we pass through. Thanks y'all! P.S. We visited on 3/9/24 around noon. I didn't catch anyone's name so I want to make sure the employees can be pointed out by the timing of our visit. read more

Food is real good but the waiting makes ya want to go elsewhere,real slow service and a short line at drive thru with the old farts in maroon Silverado that cut in front of ya where they can get off the rd from getting hit read more

The person at the window seemed nice and took our orders no problem. We ordered 2 steak fingers 1 chicken finger and a kids hamburger ( with cheese and no mustard). 3/4 meals were good but the kids hamburger was missing the cheese we requested and seemed to have extra mustard and they didn't give us the "treat" that came with the meal. But like I said the rest was okay. read more

RUDE SERVICE!! Never have I EVER been treated so badly!!! The speakerphone was 98% BROKEN, and when I drove up to repeat my order, I was treated like a dog!! If you don't like your job then QUIT! Don't treat others like trash or you'll get that in return!! Of course, I was still polite because I'm just a nice person, but if you don't fix your attitude then one day somebody's gonna fix it for you! It's simple, what goes up must come down! read more

Absolutely wonderful experience had here ! Wife had the Steak Fingers Basket and I had Chicken Fingers Basket. Both were great! Both were cooked perfectly and the gravy was top-notch. The self-serve drink machine was fully stocked with ice and all drinks were available. The Dr Pepper and Diet Coke had the correct blend of carbonation and syrup so that they tasted exactly as bottled drinks. Just passing through. That's good because I would weigh 400 lbs if I lived anywhere near this DQ !!! read more

it's too hot in there! Could barely enjoy my food. Been better off eating outside The employees always smell like weed! Its ridiculous!

They were fast. Blizzard and Freeze were good. No one was smiling though. Do you give customer service training? It would probably help the rating of this store. read more

Shae was awesome! She took our complicated order at the drive thru. Cheers to the fry cook as well. Everything is fresh!

This is not your ordinary Dairy Queen! This is the best Dairy Queen Burger since back when Dairy Queen burgers used to be good. Buttered, toasted buns make all the difference. Do not expect fast service, or necessarily friendly service, but do expect the best burger in Texarkana! Again, I do NOT eat Dairy Queen Burgers anymore as a rule, but this DQ Hungerbuuster is the TRUTH! You must try it! read more

They said they don't close until 11pm. We pulled in at 10:20 2 ppl were up front .. they slowly walked back to the back and ignored us until we finally left! This is why you have bad ratings! Hire people that actually want to work! They missed out on a big order! read more

You can't go wrong with their Blizzards. The rest of their menu is average. read more

Dairy Queen - the counter area of a dairy queen restaurant - Fast Food Near Me - Texarkana, Texas

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We were very pleased with the friendliness and speedy service tonight. After seeing the cute DQ commercial for their Chicken & Waffles, I wanted to try them. Even though this wasn't on the menu boards, the young lady made it happen easily. The waffles were crispy and the chicken fingers were their normal crunchy ones. The syrup came in an individual tub which helped with my portion control.I'm probably not going to order this again, but I tried it! We were too full for anything else because it came with warm fries, too. The store has postings for wanting to hire. Perhaps they will keep adding quality employees to keep improving. Give them a try! read more

I may be a mean cuss from Vegas but I have never so blatantly disrespected at an establishment before. And I have years in service industry dealing with all kinds of people. I guess Kat was running the drive through and seemed to have a problem with me finishing my order. My family and I just finished a meal of hot wings and decided milkshakes would be a great way to cool off. She cuts me off and tells me to pull to the window while I was still talking so I did assuming she couldn't hear me on the speaker. So when I pull up and finish my order she talks down to me like and curtly asks why I didn't order that in the drive through. She then turn her back on me while I'm trying to explain she didn't let finish my order and come back with a new total. Completely ruined my experience. Ever try enjoying icecream while you're furious. You can't. Next time I'll just go to Burger King next door for some stuck up free ice cream. I will not go to this dairy queen again as long as kats working there. My advice steer clear. read more

I just got home to eat my chicken strip meal with a NY cheesecake blizzard. This by far has got to be the worst blizzard ever. They didn't mix anything . They took over 10 minuets to give me a box of chicken strips. The chicken strips were awful ,hard and no flavor. Wish I could go back and get my money back . I don't recommend this place . read more

Dirty tables, unwelcoming staff, incorrectly made orders. Just skip it, they are consistently low performers.

We love Dairy Queen, but this location is terrible!!! For years its been this way. Ordering ice cream will get you a mediocre experience due to the slow service, but if you order from the food menu not only will you wait forever but you may end up with white water for gravy. Yuck. read more

Went here at 7 pm and watched our food for 15 minutes as it sat undelivered while one person got her Avon order, another person moved around slowly waiting on the drive through. Apparently no one was interested enough to bring our meal. Fries were cold and the taco salad shell tasted stale. We were very disappointed, as we usually get better service and hot food from DQ. Skip this location! read more

Went to Dairy queen today. First off, I would like to say that Dairy Queen has some really good food!! In my opinion it is the best fast food in Texarkana, and I have lived here for a long time on and off. Especially, they have the best Tacos PERIOD!! What makes their tacos so great is not only the light texture, but also the Dairy Queen Taco Sauce. However, their service is horrible, and at times possibly rude and stupid. If you go to this restaurant you need to really want some Dairy Queen. What happened today, is that I went to the drive thru to get some tacos. Specifically I ordered two taco baskets which makes a total of 6 tacos. I know I sound like a pig, but the tacos are good and they go down extremely well. I was hungry. I told the lady at the window that I wanted to have 12 packets of taco sauce which equals two packets per taco. The packets are not that big. She told me that she could not do that (her words). I asked her if this was a Dairy Queen Policy. She said yes. So I asked her what the policy was because I did not mind paying extra for the sauce as long as I knew what the policy was. She said she did not know, but that she would give me what she thought I needed. ...Okay. Well I got my order, and when I got the order I checked it. There were 12 packets of sauce???? I guess she started thinking about it and did the right thing. This goes back to the beginning about the service. I know that it seems I am making a big deal about sauce, but it is one of the best parts. I love this restaurant and don't want to see it suffer because of its employees. Bottom line.... Dairy Queen food is really good but service and employee attitude can make it not worth it. read more

We have tried this DQ location several times and it is never more than mediocre. Tonight was the last straw. 4 in our party - ordered 3 cheesburgers, 1 chicken bacon ranch sandwich, order of nachos, 2 blizzards, 1 milkshake and 2 soft drinks. We served ourselves the soft drinks, as usual. The 3 burgers came out and were completely finished by the time the blizzards and milkshake arrived (had to ask about the milkshake when the blizzards came). We had to ask twice about the nachos and chicken sandwich and were told that they had "to heat the cheese for the nachos so it would be a few minutes". When they finally brought out the nachos, we asked again about the chicken sandwich and found out that the order had apparently not even made it to the kitchen - even though we heard the person taking our orders shout it to the kitchen right after it was ordered. Needless to say, shouting an order to the kitchen for the entire restaurant to hear is not exactly inviting to customers ! We finally received the chicken sandwich AFTER everyone else in the party had finished their meals. The members of the staff at this location are the rudest bunch of people I've seen anywhere. They all display an attitude that it is too much trouble to wait on their customers. And the manager on duty tonight, "Miss Kim" they called her, was just as bad. The entire time we were there, they were talking loudly to each other about personal matters and complaining that they sure would be glad when it was time to go home. If you want good service and "fast food" as they advertise, don't bother with going to this Dairy Queen. read more