It is sad that the DQ has garnered only a 2 star rating. My vanilla ice cream with a chocolate dip was perfect. I had been driving most of the day and felt I needed a fun treat...this was it. The drive-thru person was kind of blah. No personality. This is the only reason I didn't give Dairy Queen Grill and Chill 5 stars. I will be back as the cone was great quality, value, and it tasted so good. read more

Dairy Queen Grill & Chill - Ice Cream Cone - Fast Food Near Me - Newberg, Oregon

I stopped in just for ice cream and wasn't disappointed. I tried one of the new Reese's pieces cookie dough, and it was good! The staff was courteous, but did not over extend themselves to make you feel warm. I did have to wait a few moments to be acknowledged as the staff was behind the wall(s) with limited direct sight to the counter. The interior was clean with lots of seating. read more

Dairy Queen Grill & Chill - Reese's Pieces Cookie Dough BLIZZARD Treat - Fast Food Near Me - Newberg, Oregon

If it's a hot & sunny day, and I spot a Dairy Queen, I'm getting a soft serve cone! There aren't as many DQs in the PNW as on the east coast where I grew up, so I don't pass them up. For me, nothing says summer more than a vanilla soft serve with the signature loop on top. No chocolate or cherry dipped for me, just vanilla soft serve. I've stopped here a number of times while in the Williamette Valley to go wine tasting. Service at the drive through is always fast and friendly. I can't speak to the food or any item other than the cone. Not buying into these 1 star reviews from people who seemed to create a profile just to write one review. Go check it out for yourself. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Newberg, Oregon

Tall guy with curly hair was very passive aggressive and didn't let us order because they were about to close but there was another car in the drive thru. I work in service and if someone came at close I would still serve them or tell them politely that we are closed and tell them what time we open the next day read more

We love their soft serve and go almost weekly lol. The place is clean, the workers are always polite and do their best, even when the line is out the door and cars are waiting around the corner (which is often). read more

Please DQ give us a break and get soft fresh buns for your sandwiches. Ya think? Sad truth........

Came in today and thought with the huge line in the drive through I'd go inside. Wasn't any better. Not only did it take 10 minutes before someone took my order, took another 30 minutes before I even got my 1 blizzard I ordered. Someone before me asked for a refund as they were already waiting forever and then got the wrong blizzard and didn't wait to forever for a replacement to be made read more

Too busy to provide good service The owner overworks the employees. They are multitasking so much the orders get done wrong. Prepare to wait to even be noticed. Door dash and drive through orders come and go and dine in get ignored. Once the chicken strips tasted bad from the oil. I called and they argued with me about it. Twice my order was given to someone else. When you do the drive through since you don't have to wait to order you are tricked into thinking you will get your order soon. Then you have to wait for your order on the street with 5 other cars. read more

The staff was nice and the treats satisfied my families sugar cravings. There was something for everyone

Stopped here on drive back from the beach, craving blizzards and they were delicious. They may not have passed the "tip upside test" because they were a bit liquidy but nonetheless tasted good. The pecan turtle one is always a go to but we also tried the salted caramel one too. The negative was the order taker was a bit rude and the bathrooms were gas station like.... So maybe take your food through the drive through... read more

After waiting for 15 mins in the drive though. I ordered my 2 meals and was asked to pull around and wait. Before i pulled around i asked the lady twice to please make sure there was bbq for the chicken strip meal. 5 mins later my food was brought out, the waiter reassured me everything was in there. I didnt think to check because i had a 25 mins drive back home to feed my kids. I gey home, walk in open the bag and see 1 cheeseburger meal, and small fry but that's it. No chicken strips, no bbq. Nothing for my son to eat. Im not going to spend another 50 mins in the car to go back just to wait all night for sons dinner. I do not recommend going here. read more

if i could give no stars I would. After placing a $70 order for 8 meals at the drive through and only receiving 7; when i told the window worker one meal was missing, there was no apology for having shorted my order. in fact as I was given the missing meal the employee said, loud enough for me to hear them say into their headset as they spoke to another worker "they didnt know; they could be lying". Hearing this I drove round to the parking lot and went in to speak with the manager to demand an apology. The manager didnt come out and after waiting I gave up. Ive experienced surly service at this location before and let it go but not this time. I wont be going back and if this is the standard of customer service the franchise owner allows; then they deserve every bad review they get. The mission statement of Dairy Queen is "To create positive memories for all who touch DQ" and this is a mission FAILURE!! read more

The last couple times I have been to this location the guy working the drive through has been extremely rude. The food is over cooked and barely edible. read more

This diary queen is clean and fresh. Small space inside for dining but the desserts and food came out quick and tasted delicious. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Newberg, Oregon

Some of the staff was very rude when asked a question!! They were busy but I will not going back!!

I moved in to a house 2 blocks away from the newberg DQ about 3 years ago. I have walked in countless times and have had some great service and some that could improve. But this was by far the worst I've been treated. I ordered 2 cheeseburger, 1 reg Fri, 1 small Sunday, and 1 med cone w cherry dip. I had to repeat it a few times but, no worry he must be new. I let him know it was a 'to go' order since he didn't ask. His response was to tell me the plastic number was to help him keep track of the orders. I asked for bags instead of a tray at this point. Que his eye roll. Dyed hair, peirced nose and face, with more attitude then I am prepared to take. He handed me the cone and Sunday, I asked for a bag. He told me they don't have any. I ask for a lid to which he drops on top of the Sunday (doesn't snap into place). I show him, then he fixed. I proced to grab the bag I asked for which is with all the others kess the 1 foot away. He tells me I'm not allowed to take it. I remind him he told me that they had no bags. While I bagged Sunday. I stand and wait for my food. He comes back and puts my 2 burgers into the bag then pulls out his phone and starts checking something. Eventually he stops reading or watching or texting, then puts the Fri in bag. He hands me the bag. I tell him to try nor using his phone while he has customers waiting on prepared food. He tells me that I got my food and to go. I asked for his name which he ignores, goes into the back, then comes out trying to tell the other workers he us being rude to me because "he only ordered 15 dollars in food". What difference should it make if I order 1 dollar or 30 dollars? I'm not asking for special attention. I just want to be treated like I'm as important here as at any other restaurant. This guy made me feel like I was interrupting his phone time. That I shouldn't bother coming in because I'm going to be treated poorly since I'm not catering a meal, I'm only buying for me and my family. read more

I have not ate here for a very long time now I see why I have not been to this location in years. When my food was delivered to my table I went to eat my hot fries. The fries were not hot at all barely lukewarm actually. The fries looked oil soaked as if they were the remnants of previous batches. These fries could have got hotter if I set them on the dash of my car. The whole time I was eating I could hear cussing coming from the employees. Me being a customer should not have to hear that type of language while eating. I am glad I did not have my kids with me. My overall opinion of this place is they need some serious customer service help before I ever return. There is no negative 5 option for your score so I was forced to give a one star review. If you want hot fries and good service avoid this location and go elsewhere. read more

Almost killed me. There was a big piece of plastic bag or something mixed in with my blizzard. Won't go back and risk my life for something that only resembles real food. I spoke with the manager - no apology - no refund. I filed a complaint with the company - no apology - no refund. read more

After the horrible service my family and i received today and reading the other reviews on here, it looks like their major issues have yet to be corrected and fixed and we will not be coming back to this location. My family and i went through drive-thru ordered a kids meal,chicken strips a burger, drink,and a ice cream for my son and wife. After ordering we were told to pull forward where we waited 10 minutes. When we finally got our order brought out the fries were barely warm ,they forgot both ice creams, sauce for my wife's nuggets, no napkins, no spoon and straws, i then had to go inside to let them know they forgot our ice cream. i was shocked at how little they seem to care. i was very disappointed and we wont be choosing DQ again for some time. read more

If you're after a blizzard, this is the only place to get one. If you're after anything else sweet, somewhere else to go. (Not sure about hot foods here since we only come for ice cream.) Every once in a while, the husband gets a craving for chocolate soft serve, and DQ is close. We went last night. Here are my take-aways: 1. They were out of chocolate soft serve, and this is at least the 2nd time it's happened. DQ may not be our default stop next time we're looking for soft serve. 2. Ended up with blizzards instead, and BOTH were UNblended for about the last third of the cup. We had different sizes, which makes me pretty sure this is a staff/practice issue, and not an equipment thing. read more

Never have I ever had such terrible service. I will never visit this location again. Staff were rude and worried more about local gossip then working to complete order. Viewing through drive through window cook was only one hard at work. Weekend evenimg shift supervisor lost control of their.employees. Drive thru employee was a joke including person making my order. Dirty work stations. I'll be reaching out the Yamhill County Health and Human service recommending an inspection. read more

horrible service no one at the front desk everyone in back laughing when we ask for help. The food takes forever. They make in and wait 5 min before serving it. The ambiance is VERY LOUD. read more

Total rip off kid meals!! Pathetically small amount of food compared to McDonald's for double the price and than they want to charge you extra for sundae vs a cone but on menu they are same price! Also refused to honor app code after order was placed. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Newberg, Oregon

Gotta love small towns and old time Dairy Queens. This one in Newberg still has its original DQ sign! Stopped in for our Dillybar and Peanut Buster Parfait fix! If you've never been to DQ then you should definitely stop in, its a nice change of pace from hitting the local wineries. read more

Dairy Queen Grill & Chill - Original Dairy Queen Sign - Fast Food Near Me - Newberg, Oregon

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Bought a medium blizzard tonight.. seriously had maybe 6 cookie dough pieces I paid $4 for a cup of vanilla ice cream.. the thing that irritates me is that I It has happened more than not.. how hard is it to put ice cream and a few scoops of "stuff" in it and mix. read more

I went to Dairy Queen with my sister recently, not for the first time. My sister suggested I take a chance and order their special rocky road blizzard. MISTAKE. Rather than fill with marshmallows, they filled the blizzard with straight marshmallow cream and gluten-filled brownie bits that taste like chocolate dog food. In my disappointment, I went around the drive through again and ordered a canonized blizzard which was as heavenly as expected. Moral of story: Don't get rocky road blizzard. The taste will kill you if the gluten doesn't. read more

Waited 20 minutes for two blizzards... Workers prioritize door dash orders over anything else. They have like 10 people in the back making stuff and can't handle the orders in the front! Bad management or maybe just negligence. read more

I went to DQ and ordered a chicken strip basket and a couple of other items I got all the items except for the basket so my boyfriend went inside with the receipt and asked for the chicken. The staff was yelling at each other and the employee that was in the front went to the back and said no chicken and turned us away. I came back today and told the employee this and she said her manager told her they hadn't ran out of chicken recently. They asked for my receipt which I did not have because it was already given to the staff. If there was not a shortage then why did I not get something that I paid for? No refund or anything offered or given. Completely dysfunctional and rude to me when I just wanted my $6 back. read more

If you order extra toppings in your blizzard and pay for it don't you think you should actually receive the toppings? Numerous times we've ordered blizzards and have failed to receive what we pay for. I've worked at Dairy Queen in the past and believe me it's pretty easy to scoop toppings into ice cream!! Ordered a strawberry cheesecake blizzard add Oreo and heath. 1 strawberry, no cheesecake pieces, no Oreos, maybe a half scoop of heath! Frustrating. read more

Very rude in my opinion. We had an employee dump our ice cream (which they are supposed to do) but get this, almost a quarter of it dropped and she handed it to us. Aren't you supposed to give us a size up from the one we had before if that happens?? I was furious. They didn't say anything about it at ALL read more

I came here thinking this review may change a thing or two but seeing how their are many similar complaints online about this DQ my efforts may be in vain. Customer service here is honestly one of the worst I have witnessed. I think the guy taking my order at the drive thru was making a joke of me telling me over and over he could not hear me when I was shouting my order. When I proceeded to the window their was a group of five or six at the window staring at me and than I could hear them yelling as if they were making a mockery of me. I asked the man at the window who had taken my order and he said it was one of the managers... I was really embarrassed by the entire situation. In top of all of that I told man's taking my order that I was also picking up a mobile order and he said, "we might have that... maybe.... Probably." I'm hurt and confused why this kind of treatment of their customers is being acceptable. Especially when it is coming from a manager who is supposed to be setting an example. If you want good ice cream visit the friendly folks across the street at Jem100! They have yummy food and the people are so nice there! read more

Always has a long line. They misheard my order, when they handed us our order I let them know we had 4 items instead of 3. The cashier said that she only had three items then blankly stared at me, offering no assistance. I said okay I'll leave then. I understand some mistakes happen but I can't say I've a truly positive experience at this location. read more

We went to this Dairy Queen after a George Fox coir performance, and the drive thru line was quite long. The line moved quickly, and the food was delicious. Every single item we ordered was top quality. Nice work!!! read more

Past 3 times the drive-thru waits were horribly long but that's kinda expected so I'm ignoring that. What is annoying though is my last 3 orders have been messed up. Tonight was to have been a Coney with only cheese, mustard, and Coney Sauce. What I received was a Coney with only onions, cheese, and Coney Sauce. Onions make me sick so wasted money on that, and the fries looked and tasted about 4 hours old. Probably not going back for quite a while now. read more

Dairy Queen Grill & Chill - Super bad fries and messed up Coney toppings, thanks! - Fast Food Near Me - Newberg, Oregon

I frequent Dairy Queen enough that this has been the last straw for me. Don't get me wrong, I enjoy their food and their in-side service is grand, but after more than 20 or so late night visits to their drive thru I've finally felt the need to voice my displeasure. On several occasions I have requested, and paid, for an addition ranch dipping sauce, and time and time again they have failed to include it in my bag. Even after holding up the line to check my purchase for my item, it's still not there. This failure to produce has resulted in at least a $5 deficit on my part, and, after tonight, having failed to receive my requested additional ranch AND specified dipping sauce, which the window attendant CLARRIFIED with me over the intercom, I've had it. This has been one disappointment too many. Again, the in-side service is WONDERFUL, but if you're a busy student or parent on the run, the late night drive thru is not worth it. read more

I am a fan of my local DQ. If you ask they will give you a pint of soft serve for about $5, which we keep in the freezer. The peanut buster parfait is my favorite item on the menu. read more

Unfriendly and unprofessional staff!!! Last year i got one of their ice cream cakes for my boyfriend, and right when the supposed "manager" at the time started taking my order, one of the other DQ employees came out and they started talking about Starbucks drinks, food, and other non-work related stuff while i just sat there waiting to get this order taken. I don't plan on ever getting a cake there again! read more

Took son there for first time he loved the flip of blizzard I got a brownie ice cream confection it was good and small fry. Older woman working register was super nice she seemed very happy. read more

They forgot my cheese curds... I love cheese curds and those little suckers are stinkin' expensive. The price of a gallon of fuel to be exact. Cruel and unusual punishment if you ask me. read more

The ice cream, shakes, etc. are fantastic. The burgers seemed dried out...as if they were cooked quite a while ago. Also had a corn dog that had an oil aftertaste. Go for the ice cream.....not the food. read more