Well well well. Nothing like waiting 30 minutes for cold chicken. We were standing there waiting along several other people while no one was at the front. We could see three orders just sitting under a warming light but no one would come hand them out. We had to yell to get someone to come to the front and give us our order. They shoved some crumpled up napkins in though so that made up for the cold chicken! there was no where to sit to wait either and the harsh grocery store lighting wasn't too inviting... read more

Dairy Queen Grill & Chill - Chicken Strip Baskets - Fast Food Near Me - Eagle Mountain, Utah

loved this place! we went for the free cones and aaron really helped us out and was super friendly!! will be coming back!

Quality has been on the up lately at this location. I appreciate the speedy service and accuracy. After saying no to lunch items for awhile I was happily surprised by a delicious bacon burger. DQ is back in my preferred rotation for fast food burgers and fries, not just ice cream. Thank you for addressing quality issues and maintaining a clean and enjoyable sitting area. It's the perfect quick lunch spot when I need to get out of the house and away from work and feel a little indulgent. read more

Worst service! Never have Ice Cream and the blizzard are almost always runny! Can't turn upside down

The cashier was super nice and confident, and they handed us our blizzards as we received our receipt at the same time, but the blizzards came out as ice cream soup. Completely melted and not fresh at all, and all the flavors just tasted the same like brownie flavor, not even the mint flavor tasted like mint, just brownie. The burger tasted rubbery and chewy. We think they just handed us someone else's old orders that have been sitting out since it was close to closing time perhaps. Pretty disappointed with our experience, but the cashier Kate was great, nice, outgoing, and fun. read more

Dairy Queen Grill & Chill - "Fresh" Blizzards - Fast Food Near Me - Eagle Mountain, Utah

Always takes like 45 minutes and tonight my blizzard didn't come with what it was supposed to there were crushed up plastic spoons in mine.. quite the shocker ha ha read more

I love DQ. I only come here for the ice cream and love the dipped cones. My mom was requested a DQ cake for her birthday. I had no idea if I could get one at this location, but sure enough they sell ice cream cakes. I ordered one and picked it up a few days later. The staff working the counter were helpful and made sure the order was correct. The cake was chocolate and vanilla ice cream with a crunchy middle layer. Such a great cake and I will order another one in the future. They do sell cakes that are pre made or you can special order them. You do have to go in. I tried calling and no one answered and I couldn't order it online. But my mom was so excited for her cake. It was delicious. read more

I went to Dairy Queen tonight with my family, I ordered ahead on the app and my family and I walked there, the app told me the estimated time for my food to be served to me was 6:59 and as we know those times can be off... by the time I got my food it was 7:30. My family was the only ones waiting inside and there was 4 people in back, the lack of urgency was insane! By the time I got my food and starting to eat my burger was ice cold the meat was cold the bread was cold! So after waiting for my food an extra 30 minutes it was ice cold. I will never come back here. They should Honestly for everyone including management read more

25 minutes after ordering, we got two melted blizzards, but no food yet. (Mind you this was at 3pm, not lunch or dinner rush) 35 minutes after ordering we finally got our food and all of it was cold, and we got the wrong burger. I asked for new fries and to remake one of the blizzards, which they did. But we cut our losses with the rest. The employees were nice and obviously under staffed, but I will not put myself through it again. I'd love to say we caught them on a bad day but this has happened 2x before. Sit down restaurants get food out faster than this location! read more

Dairy Queen Grill & Chill - Blizzard was served to me like this. It's a shame they didn't flip it when serving - Fast Food Near Me - Eagle Mountain, Utah

mmmm so yummy!! i got the confetti dipped cone and really enjoyed it. They got us our food/ ice cream very quick for how many people there were waiting and it's always a fun place to go with friends or family for a cheap treat!! read more

Dairy Queen Grill & Chill - Ooo yummm confetti ice cream - Fast Food Near Me - Eagle Mountain, Utah

My brother and I went here on Saturday around 2:45 pm, there were a couple cars ahead of us but we were able to order right away at the drive thru. My brother got the Flamethrower stackable burger and I got the A1 stackable burger and large fries. I don't feel like we waited too long for our food, I used a buy one get one for $1 coupon for them so it was fairly cheap. We both got the doubles instead of triple patties which was plenty for me. They were big burgers stacked and looked awesome and not squished down since they were in a box. My only real complaint is that they put my A1 sauce on my brother's flamethrower burger and his flamethrower spicy nacho cheese on my burger as you can see the bright orange sauce in the picture... I was pretty disappointed with that since I didn't want spicy on my burger, I wanted the savory bbq sauce. I also I wish the large fry was bigger but we were able to split it and share a little bit with the kids. read more

Dairy Queen Grill & Chill - A1 with flamethrower nacho cheese sauce - Fast Food Near Me - Eagle Mountain, Utah

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I like this location inside Ridley's Grocery Store. It's fun to get a treat once and a while with my kids while we shop. I just wish they were quicker. More often than not, I've watched the same young employee take orders AND deliver food. I watched my food sit under a heat lamp for about 7 mins before asking them to hand it to me, done and all, just sitting there. Luckily, the food was fresh and the tastes great. The blizzards are by far a classic favorite! What a joy to have a Dairy Queen in our neighborhood. PS They also have a drive thru on the side of the building! read more

Eagle mountain has a diary queen. Yea.. We have not had anything but good experiences here. The staff is very friendly at the drive thru. My grandkids love for nana to but them a treat here. The kids meals are great and I love the diary queen app with has different deals every week. read more

Dairy Queen Grill & Chill - Grandsons birthday dinner at diary queen. Desert first is always allowed with nana. - Fast Food Near Me - Eagle Mountain, Utah

What is the first thing that you expect in a SMORE shake? Marshmallow. There is no marshmallow in my blizzard. Very disappointed. read more

Dairy Queen Grill & Chill - Mallowless s'more shake. - Fast Food Near Me - Eagle Mountain, Utah

the food was mid but it is what it is... my ranch better be all the way filled if i pay for it.

I would give this Dairy Queen zero stars if I could. 1) The service was terrible it took my husband 1 hour to get his food when there were only 4 cars ahead of him. 2) The food tasted and smelled awful. It was very dry and it was not warm at all. In general it was bad all around. Don't recommend unless you want to feel really crappy after and pissed about your time/money being wasted. read more

Don't come here if you're looking for good or fast service. Just waited nearly 40 minutes in the drive through with only 1 car in front of me - definitely would have left if there wasn't someone behind me. They forgot to give me my drink, both of my 6 piece chicken strip baskets only ended up having 4 strips each and they didn't put the sauces in the boxes that I asked for. I come to this location often hoping they'll get better because they're so close, but they haven't - this type of stuff happens all the time so I'm finally leaving them the review they deserve. read more

I'm waiting for my order which is sitting under the great lamps while the cashier is in back on her phone! Whoops, she's finally basing them up, I've only been waiting for 10 mins! That sucks!!! read more

I like the flavor of their burgers and their location is very convenient. Unfortunately, even if eaten only 5 minutes or less after leaving the drive-thru, the burger patties are never hot. Last date night my husband and I were sad to find our burgers cold after a ten minute drive home. I ate there again today for a late lunch and even though I literally parked in front of Ridley's to eat, my burger patty was barely warm. I used to eat lunch at DQ all the time when I lived in Idaho and I would have to eat my ice cream first just to give my meal a chance to cool down. I miss that! I hope this location improves their ability to serve hot entrées. Also, as mentioned by others, this location appears to be permanently short-staffed. Took a total of 20 minutes from when I joined the drive-thru line to when I received my food. These long wait times may be a major reason for the lukewarm food. read more

I used to come here frequently just for the blizzards. Several times a month, all times of the year. The last five times I went my wife and I were disappointed with the blizzards. I didn't make any reviews because I was really hopeful they were bad days and optimistic the quality would improve. Silly me.. They were always melted and never seemed to be up to par to what they were even six months ago. Not sure if there was a staffing change or management issue but the quality is just not there anymore. Unless reassured by management that some process has changed, I am not going to return even though I live a five minute walk down the street. I am sure if DQ does not improve quality it will lose substantial business over the next year or so as more competition comes in the area. It is currently only benefiting from being the only place around. read more

Wow, DQ I know you can do better. This is one of my top go-to places for chocolate ice cream. But after the last couple of times I am beginning to think I cannot depend on them anymore. So, when you are out of chocolate ice cream, I'd really appreciate the employee's just being honest about it. Do not give me some disgusting vanilla make-shift wannabe chocolate by just adding syrup. Gross. Someone who is in need of chocolate can tell the difference.... just by looking at it. So when I asked the gal at the window if that's chocolate and she says yes, It's a lie!!! Instead, just tell me you're out of chocolate and I'll go somewhere else. Thanks read more

I love, love, love me some DQ! I was so thrilled when this location opened. Living in west Lehi, I used to need to drive down to Orem/Vineyard or up to Sandy to get my fix. Not any more. If you've ever been to a DQ, you know what to expect... and this location is no different. If you're a DQ fan, make sure you download the DQ app onto your smart phone! This will give you special discounts and offers, making your stops here more affordable and more satisfying. Once nice thing about this location is Ridley's "Thunder Lounge" dining area upstairs. Grab your DQ, then head on up and relax while you casually enjoy your meal. Nobody will rush you, so you can take your time and savor your Blizzard... or dipped cone... or whatever. The service here has always been good. Many food items are cooked to order, so you may need to wait a few minutes for your food. I have no problem with this, and I would hope it doesn't bother you, either. If you're in a real hurry, they do have a drive-thru window here (though I've never used it). All in all, this is a great place for ice cream and/or a fast food meal. read more

We love Dairy Queen! The ice cream is amazing!! Food isn't as good, but that's ok, because we usually go just for ice cream . read more

Super yummy pick-me-up and they were pretty quick since we ordered three blizzards and regular fries. Both tasted great! However...kind of expensive. For three blizzards are regular fries I paid around $13 dollars which I guess is okay, but still a little pricey for me. And the fries, very small for a regular fry. They did forget my fry sauce but no biggie! Went back in the store before I left and pick some up. I'm a huge fry lover and these were enjoyable. read more

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This is the worst DQ I've ever been too. Every time it's a 10 minute wait at the speaker to order. The blizzards/ice cream are always milky. Today was no exception we ordered and they came out milky with no blizzard flip. When we asked if we flip this would it all fall out? The guy looks at us with shame knowing they aren't quality and then decides to smart off and says I bet it falls out of the cup holder first. Shuts the window not willing to make a blizzard the way they're advised or meant to be. Spend the extra time and drive to Orem. read more

I live super close, so we have gone here quite a bit. Never had any problems besides the long wait when they are busy. I won't fault it for that since every restaurant is short staffed at the moment. Employees have always been friendly to me. I would love them to bring back the Butterscotch dip, but that was probably a corporate decision. read more

I ordered a large and small brownie dough blizzard just to get icecream and hard chocolate chunks. Not one brownie dough bite. Tried calling their store to let them know and they would not answer. read more

Dairy Queen Grill & Chill - A picture of the weird chocolate chunks that were in both blizzards. - Fast Food Near Me - Eagle Mountain, Utah

Amazing customer service. We went there today and had to wait a little longer than usual because they wanted to make sure the chicken for our sandwiches was fresh. The manager paid for our meal for the inconvenience. I hadn't complained and didn't mind the wait but was pleasantly surprised by his generosity. The food was really good as well. Thank you! read more

Nice picnic table areas by drive thru they put up for their DQ customers! :) Fun memories Thank you read more

As a DoorDasher, this DQ left me very disappointed. Ticket time for a DoorDash order is abnormally long for an empty lobby and drive through. I spent over an hour waiting for 2 orders, never coming back to this one again. read more

Service is slow, but it's a typical Dairy Queen. You get what you'd expect here, low quality burgers, decent fries, and awesome soft serve ice cream. They have a drive thru behind Ridleys. It's nice to have the option for a drive thru if you live out here in EM. read more

The normal vanilla ice cream cone is amazing! It is the only fast food ice cream cone that is good, it's actually thick. But one time I went and got a shake, when I got it, it was half melted. That was at another location across the state though. If your just going for an ice cream cone, it's really good, way better then a kong kone, if that's how they spell it just specifically at maceys. read more

Short staffed. During the lunch rush it will take and hour to have your order ready:(

Talk about an absolute joke. Listen I get it, it's Dairy Queen, you can't expect much. But standing and waiting for 2 fries for 45 mins is ridiculous. There isn't one kid there that seems to be over the age of 17, I legitimately wouldn't take free food from here. I don't even know what to say, the whole operation is a joke. The guy next to me said he'd been waiting for 1hr. He ordered before me and when I left he was still there......... read more

Wow, I am so impressed by the cashier we had! We haven't been to a DQ in years, so we weren't familiar with the menu. The young man taking our order knew the menu very well, knew the sizes and options for each of our orders, and was patient and polite! read more

Gone a few times and the service is the worst. We ordered 2 blizzards and the came out 10 minutes apart and we were the only ones there. They don't list all ingredients in their blizzards either. Peanuts is not something you forget to list. My child is allergic, that was a fun night. When we called to tell them they need to add the ingredient to the list, the teenager that answered laughed and hung up. Next time I want ice cream, I will drive to JCWs or anywhere but there. read more

We were excited when this opened, but it's not been as good as we'd hoped. Their service is slow, super slow, and they're sloppy. Their sitting area is a mess and there are no napkins. I'm not sure how you can mess up a dipped cone, but they do. Very disappointing! read more