Such a great place for some really good homemade ice cream! We had the dark chocolate, peanut…read morebutter and caramel ice creams. They were all super good and creamy. The service was excellent, the staff was super friendly. Ambiance is great, clean and nice. I learned a little history about this place at the surf shop today. The owner used to work for them and then had the opportunity to buy it. She also bought another shop in town when the owner's children didn't want the business. They make the chocolate for it. Give them a try at this location or their other location by Culver's.

Just gotta say before I say anything else, the amount of workers that are always in this location…read morenever ceases to amaze me. I walked in and my little brother was already drooling at the smell of the store. Somehow you can smell the ice cream. There is a radius around the store where you can smell it. It's impressive. Maybe the body heat of all the workers creates a special environment that blasts the fumes of the store outdoors. But who knows. My little brother kept saying waffle bowl. His eyes rolled back and he said it again. Waffle bowl. Waffle bowl. Waffle bowl. His eyes were completely turned back and it was like a spirit spoke through him. Cappuccino crunch waffle bowl. I told him that I was going to get a waffle cone, and then he turned around, and then his neck spun on an axis toward me. The lights began flickering and all I could see were the whites of his eyes rolled back. They began to turn red and swell and then he quickly turned around, his neck snapped back and his eyes went down. The lights came back on and the workers were still there asking if we were ready. "Cappuccino crunch is pretty good. Get a waffle bowl." Said my brother as if nothing happened. Traumatized I just got the waffle cone, because my ego could not back down. But I did get cappuccino crunch. The rest of my family got other ice creams piled atop cones and waffle cones, and they were all smalls. Small gets you three scoops atop a waffle cones. On the Fourth of July, I couldn't imagine anything more American. They give you one to two napkins and there are napkin holders with more. I grabbed a few. My IQ is 180 so I ate my cappuccino crunch with ease. It dripped on the ground but never onto my hand. Smoothly I licked the cone all the way till it was gone and then took my final crunch. Man that was good. Between a cappuccino and heath candy, this was the fusion I never knew I needed. Like an affogato from the candy shop, but not too sweet. My intelligence often limits me from enjoying simple pleasures, but this scratched the itch for me. I am a world renowned track athlete, and this was my first cheat day in 4 years. I treat cheat days like bachelors degrees. If I can't go that long, it's worth nothing. Paul's uncle was our cashier, and after the maze of employees scurried around each other like Times Square in NYC, they piled the ice cream up with ease. If I counted right, I think I saw 20 workers in there. Quite the operation. My little brother smiled at me as I ate my ice cream with ease. No mess. However, with his bowl, he was the only one beside me that didn't spill it all over himself. We tied for first. He sat in his chair and laughed away as everyone else spilled soft serve down their shirts. "Waffle bowl." He said as he sucked his ice cream down like a black hole. Great times with fam

AMAZING!! Phenomenal with great pricing! We went last night and are going back tonight!!read more

We made the trip to Norm's on Labor Day weekend with two kiddos excited to try this place! We…read moreordered the following: Baby Traverse City Cherry Small Blue moon and Bubble gum (2 scoops) cone Small super scoop cone And a SpongeBob popsicle. We paid $15 for all of that! Which we felt was well priced in comparison to places closer to our home. NOTE they charge more if you use a credit card and it's posted everywhere! They serve Hudsonville ice cream which was very fresh and delicious! Although one of our orders came as a cup versus a cone we still enjoyed it! The service was great! It was quick and easy to order. We were first in line so we got our order in and picked it up very quickly. They have a small parking lot making it very accessible to park and order your ice cream! They also have some covered seating and some not. They do have an outdoor game that you can play while there. It was very calm and quaint! We really enjoyed that. Overall great experience and highly recommend visiting!

I love everything about this place there is an ice cream bar frozen yogurt if you are reading this…read moreto figure out where to go this is the review for you look no further GO!!

What can be better than swinging while eating yummy ice cream with your favorite person!…read moreThe store is fun to visit! I have tried many flavors until I settled down for Michigan pot!! The lake view from the window added more fun to the whole experience! I am definitely coming back again!

Really cute candy and ice cream store. The ice cream smelled amazing but we were there in the…read moremorning so just bought some candies for later. Tons of chocolate covered options. Service was super friendly - made good conversation and very helpful. The chocolates were delicious - plenty of dark chocolate options which is the best.

I spoke with Kelly regarding an order I placed for my family at Christmas. There was a bit of…read moreconfusion ( probably on my part) and she was quick to help me correct things. Very Friendly, very professional in handling the business end. Thank you Kelly! My family love your store! They are loyal customers for life!! Lori B.

This is my favorite stop on the way home when I've over estimated my ability to get the groceries…read moreput away before dinnertime. They are a truly hidden gem. And, could easily be overlooked if you're not actively seeking it out. Often, there's only one person in line ahead of us, prices are always reasonable, and the sizes never disappoint! We've always gone through the drive through (and the speaker is a little difficult to understand) but the ice cream does not disappoint! They do have a few benches and picnic tables out front of the shop if you're interested in getting out of your car, but be aware, the lot is rather small! My personal go to is a orange flavor burst in a waffle cone with sprinkles. Yum!

This is a little hidden gem that reminds me of an ice cream shop I frequented as a kid, which I…read morelove!! Lots of old-timey charm which makes it really cute. It has plenty of food options (hot meals/snacks & sweet treats), including a variety of dairy free options. There are even treats for doggos! Truly my favorite thing about this place is that there is a small grass area around the back with a little playground for kids. It is enclosed with bushes & oak trees, and has a handful of picnic tables - great for families that are looking for a little privacy or just some shade!! Though the playground could use a little up keeping and maintenance, it was just so nice to sit down and have a moment relaxing with my family on a hot summer day. Though the ice cream was pretty average, the experience as a whole is what makes this place fun. I would go back just for the charm this place provided.

Love this place. It's my go to on almost the daily. Staff is always friendly and energetic. Cool…read moreold school feeling inside. The ice cream is fresh and locally made by them.

Stopped in on a day trip to the beach. BEST COOKIE BUTTER FLAVOR!! It was soooo delicious. Too bad…read moreI don't live close by or I definitely would be coming in frequently just to get this flavor!

I've tried Captain Custard twice this summer, and both experiences were wonderfully nostalgic,…read moretransporting me back to some of my favorite childhood ice cream choices. The first time around I ordered a chocolate-covered (giant) frozen banana with a sprinkles-crunchies combo reminiscent of a crunch cone from Dairy Queen. It was the perfect pizazz-y add-on to this "healthier" choice. As for the second time, I ordered a dirt worm sundae, which I haven't seen on a menu order since I was 10. I loved that combo of vanilla soft-serve, chunks of Oreo, hot fudge, and gummy worms. The only change I'd make would be a smaller portion of ice cream to even out the proportions. There will be a third time, and the question is whether I'll say "yes" to a frozen cheesecake slice. Stay tuned...

terrible customer service. Jack Laughlin and Caleb Ortizz were probably the worst workers I have…read moreever seen that wouldn't give me more toppings on my flurry and way to overpriced. big ups to Ashlyn for getting me the toppings I wanted though. But overall the worst place I have been to in grand haven

75 years of sweets! How can you go wrong? You cant, this place was really good! The fudge was tasty…read moreon a hot August day. We ordered two pieces of fudge to go so we could munch on it while we headed to the car. Kilwins has the perfect spot as they are in the heartbeat of Grand Haven's shopping district. I was overly impressed with this particular area. It was like going back in time, when things were much simpler. The fudge was great! There are many upon many choices to choose from, so be prepared!

this place is so yummy and they even let you sample the fudge for free :) cutest little fudge/ice…read morecream shoppe and i love it!!! super friendly staff! recommend x100000

don't start closing two hours early and put everything away then charge me 16 dollarsread more

Great service, very friendly and great yogurt! Definitely will be going back! Highly recommend!read more

Dairy Treat is open for the season! We really enjoyed our treats from here and they were very…read morefriendly. I did find some of the signage of all the food items to be a little hard to read through the window (perhaps the font and that the sun was setting but my husband and I both had difficulty). Thankfully, we just asked the workers and they were helpful. My dad got a hot fudge sundae and said it was delicious (and it looked fun too). It's a great spot to get ice cream then walk around.

We are from out of town and we wanted to get some ice cream. And I found this place and it was…read moreamazing.