I called the owner of Arden's on a Sunday evening when I had an issue with my car. I had a warranty…read morewith Arden's for a caliper, but since my car was stuck out of town and unable to take it to La Crosse, I received money that day to fix the issue myself. so thankful for the owner in being generous with his time.

I rolled into Arden's with a near dead battery and a failing alternator, and the guys got me…read morerunning again in a quick timeframe, were very polite, kind, and professional. Will be returning for all of my auto service needs.

I had a check light come on my dashboard ... and I was fairly sure I knew what the issue was. I…read morestopped in to the dealership on a Saturday without an appointment, Paul confirmed that, was able to solve the problem within about five minutes. Happy for the great service I get at Toyota if LaCrosse!

I have been debating on writing this review for a while now. About three weeks ago I slid into…read morecurve in a snow storm. Blew out the front right tire and broke the rim. Needed a new rim so on Monday of that week I emailed what happened and arranged for service on Friday. When I arrived I explained why I was there, that I also needed help with my Toyota app on my phone and that I wanted a service tech to check things out to see if there was more damage. Eventually they replaced the rim and got my app working. They then told me that the wheel bearing was bad and needed replacing. They gave me an estimate and said it would take a day or two to get the part. I called the next Monday and made an appointment for that Friday. I asked how long it would take, explaining I had an appointment at 3 PM. She, the service tech, stated it would take an hour to an hour and a half. Okay can deal with that. I get there that Friday and check in. The service rep asked why I was there and I told him about replacing the wheel bearing and that I again needed s0omeone to fix my toyota app on my phone because it stopped working. He started writing everything up when another service rep, same one that took care of me the week before, came up and said he was taking over. This rep said he needed to ask a few questions for the warranty. I had not then or before mentioned anything about the warranty. He asked if I had been in an accident. Strange, I had told him the week before what happened but I guess he either didn't remember or didn't write it down. When I told him about the accident he replies "good, that changes everything". He proceeded to ask questions about why I thought the wheel bearing was bad and to describe it to him. I did but became suspicious because he was the one that told me it was bad and needed replacing. When I brought that up he said that the service tech who worked on my vehicle a week earlier was good at his job but didn't have experience in this situation. He said he had a guy who did and he would look at it, test drive it and put it on the diagnostics to be sure. I asked how long everything was going to take and he said the rest of the afternoon. This isn't what I was told when I set up the appointment. When I brought this up he said she, the person i orginally talked with, didn't have all the information. I told him I couldn't do this appointment, that I didn't have the time. I told him I had an appointment at 3pm, it was 1:30pm then. He again said no problem. I again said I couldn't do it. He said we could just do the diagnostician and there was plenty of time. I again told him I had a 3pm appointment to pick up my brother from his dialysis. Again no problem. At 3:10 pm, having just taken a call from my brother to find out where I was, I was called to the service desk where I was told that the wheel bearing was in fact needing replaced. At this point I am furious and didn't trust myself to say anything. He charged me $172 for the diagnostic but would take it off the estimate for replacing the wheel bearing. Then he asked if I wanted to make an appointment for the wheel bearing. I thought that was the purpose of this appointment. I told him no, paid the bill and left. I feel that I have been the victim of a bait and switch scam. Everything that service did and said was bogus and untruthful. They first tell you it needed replacing and then tell you the first service tech was incumbent, have a "qualified service rep" look at it to make the right determination. And charge you $172 for it. Also they never looked at the Toyota app either. Plus, after being repeatedly told I had an appointment at 3pm, they kept me from making that appointment. I have decided not to have this company do any repairs on my vehicle. I was going to take it to anther Toyota dealer near by to have the work done but their yelp rating is worst than this. So I will have to get an independent shop to do the work, and then see about trading off this vehicle for something new that I can trust and believe in its' service department. I had trusted this company but can no longer. They obviously can't be trusted.

Have had my car into Ace twice now for two different problems. They not only diagnosed the problem…read morebut got it fixed that day it was scheduled for at or below the estimated cost. Very friendly and knowledgeable technicians. Highly recommend.

My son had an engine light warning so Eric said to bring it by to run diagnostic and help…read moretroubleshoot the issue. Since my son is a college student and leaving for home for break didn't want to take any chances breaking down. He ran the diagnostic and narrowed down the problem. Good experience overall and trustworthy.

Stopped in today to look @ a Journey found on marketplace. When pulling up we were promptly greeted…read moreby Junior. We told him which vehicle we were interested in & he knew exactly where to head. This is a little...unassuming. But im a firm believer that such places provide the best service & the prices tend to be better because you're not being charged for an extravagant location. I was pleasantly surprised to find out Eagle is a small, family owned business when i went in to the office and was introduced to the other gentleman as "Ken my brother-in-law, his father-in-law owns the dealership." I gathered that most of their dales are online auctions. I put money down on a vehicle w a contingent agreement written up for windshield replacement and a sensor issue to be addressed. I am very appreciative for the no pushy sales pitch. Junior was friendly and didn't pressure me in to a purchase or any sales pitch. Here's to hoping the issues are worked out & i have a new vehicle in a few days! UPDATE: in less than 24 hours since we went to the dealership Junior text that the windshield had been replaced and the thermostat issue was a $60 sensor that they went ahead and replaced. Great service!! I called Junior and asked if since I was 13 miles away could he possibly pick me up? He picked me up within the hour! On our way I asked if there was a full tank? There was half.....so as we did paperwork I asked if I could possibly get a full tank? Like every other request I had, Junior obliged! I'm telling you this was such a stress free process... Driving home I noticed how nicely they had shined up the interior...thanks! THANK YOU Junior!! Near crisis averted!! I don't know where it was...but as I was waiting to cross the highway to leave... I saw Junior running towards me..... I had left my license!! Ohhhh that would have been bad. Again, thank you!! As I told Junior on our drive.... I have a niece in the cities looking for a car, I told her this morning I was so happy w the experience yesterday I told her to check out their website and marketplace. Thanks for a great experience and customer service Junior and Eagle Motors, I intend to tell my city friends you're worth the drive when they're in the used car market! UPDATE #2 after leaving town I stopped by a friends home who recently retired after owning an auto shop for decades. He saw evidence of a transmission fluid leak and the splash guard was missing. He wasn't concerned about either issue but I reached out to Junior. He did note "I noticed that the bumper was scuffed, I'm glad to see, means it hasn't been replaced". Junior didn't seem aware of either issue but asked when I'd be back in town so their local mechanic could look at it? I appreciated that he didn't pressure me to come back down immediately, just said to let him know when I'd be back so we could get it in. Surprise two weeks later I was in town as of Sunday night. First thing Monday morning Junior was on the horn to see if I could drop it off? I said Tuesday would work better so we made plans for me to drop it off @ 9:30a. Apple Auto had it all day and when Junior called that I could pick it up he also said "they didn't find a leak, saw evidence of a leak, but no leak. So he put a dye in and if I could drive it for a few days and bring it back in. A few days went by and I text Friday... just after close!! I should have called! Monday morning I called first thing and was told I could bring it up and given a time frame of how long it may take. When I pulled up Junior came out, began profusely apologizing for our lack in communication. I felt bad, he didn't need to do that, I was at fault too!! But...he owned it and that speaks VOLUMES for his and Eagle Motors integrity!! He then said he was giving me the black Forrester for the day, handed me the key and away I went! A car for the day w a full tank of gas, thank you! Outcome? I had the Eagle & Apple chasing a ghost! There was a leak, before, fixed, but not cleaned up, and the splash guard not replaced. The pieces came together. I APOLOGIZE for all the work and hassle I put these two places through! I am deeply grateful for not being charged for any work for a non-existent issue. Eagle Motors sold me a fine used vehicle in proper working order w top notch customer service and clearly a model to take care of and keep the customer satisfied! Upon pick up of my Journey I also got to meet and talk to owner Troy, also a delightful fellow. Thank you Eagle Motors and Junior, still recommending you to everyone I talk to about my new to me Journey!

They sold me and my aunt a used buick rendez-vous for 4,000 (price lowered due to window crack and…read moreobvious power steering issue). Got it home, was fine until I had to get gas. Gasoline poured out of the bottom of the tank! Auto mechanic said he "wouldn't touch it due to liability issues--they don't weld gas tanks." Big SAFETY ISSUE. Went back to Eagle and was told, "well, I could have my guy look at it..." Why didn't "your guy" look at it before you put it on the lot? I restated it was a safety issue and I would like to return vehicle. Owner stated, "we don't have a lemon law in Minneapolis." My aunt called him a crook and we were out $4k. The guy at the auto repair said about Eagle, "they USED to be in Holmen but people caught on to what they were doing so they moved." Wish I would have known before I fell for their "family business" facade. Terrible experience.

I was parked outside in Onalaska the week of the January BIG FREEZE. It ended up cracking my…read moreplastic Dodge oil filter housing, creating a leak. Needing to be replaced w a metal one. I live in the cities & reached out for a few quotes there. My mom lives here, always talks up the wonderful service she gets. I emailed for a quote. Luke's was the only one that asked for my VIN. Which i appreciated; means they're confirming what they're looking at! Luke's came in about $150-$200 to the lowest cities quote. Factoring in the fuel i'd burn through to get here, i determined they were worth it! When i received the quote back they were upfront that they couldnt get me in for two weeks. A few days before the appointment i called to inquire about how long the fix would take? And if they could give me a ride the few miles away during the fix? Chad said it would be about 3 to 3.5 hours and i could get a ride. Wonderful. Upon arrival i sat in the cozy & well lit waiting area....as i chatted up the desk fella, i asked his name? Chad. "Oh hey, we've talked a few times!" As we discussed my repair; he said he would recommend the Chrysler plastic/aluminum housing; gave the reason. He said it was the same price so i told him to go ahead w the Chrysler housing. Thanks! A friendly fella brought me home. Friendly Carl picked me up. When i paid i asked Chad "who was the fella that brought me the first time?" Chad "Luke" Me "ahhhhhh" Chad "yes THE Luke" Me "well awwwww lovely" Luke's provided a wonderful & friendly experience. Their prices were reasonable. BTW dropped off my truck @ 1:00, Chad called @ exactly three hours; 4:00 as quoted! With Luke's providing great service, comfortable waiting area, reasonable pricing and just a fantastic & friendly crew...that's essentially the Whole Package. Maybe....i will start planning my oil changes for when im in town? I prefer to support small, local and awesome. Thanks Luke's; one satisfied customer & a new fan!

I always go to Luke's for anything auto now. I have taken 3 different vehicles in and they are…read morealways fast and efficient. Great service. Very friendly staff. Staff recognize me in public and remembers my name each time.

Pischke Motors of West Salem recently serviced my car. They replaced the line for my AC and did an…read moreexcellent job. From my first contact with Steve to discuss my issue with my AC, and then setting up a service time was impressive. Steve was very communicative with me, both in person and messages left on my phone letting me know what needed to be fixed, the price, giving me a loaner to use at no charge, and setting up a timely repair time. Tom Curtis was also very communicative with me as was Brady in their service department. Their technician did an excellent job with the repair. They even washed my vehicle after the repair so I picked up a clean van too at no charge. I would highly recommend Pischke Motors of West Salem to anyone needing service. I will continue to use them for oil changes and any repairs needed in the future. Sharon W.

I have had service work done there for over 25 years. I have total confidence with Tom Curtis and…read morehis service dept

Always dependable work and has never tried to insult your intelligence by upselling work. Has never…read moreerroneously diagnosed our vehicles and was proud of it (Dahl Honda could lean from Bills)Bill's. See ya soon Bill!!

Wonderful service- fast and friendly! Prices were very reasonable and staff was friendly!…read moreDefinitely will do future business with them!

I took my Ford Edge here for windshield replacement, it's a family owned business. The price I paid…read morewas cheapest in the area, and the service I received was unmatched by any other auto place I've been too. I was able to watch almost the hole process so I know they took their time with the job but it took them less than 2 hours to finish it for me. I will definitely be returning and I will refer anybody I know to go here for the their car needs. Everyone was so polite and caring