Back in April, 2008 I needed a new Air Conditioner/Heater packaged unit. I contacted Apple Valley…read moreHeating and Air Conditioning because I wanted a Trane unit, and at that time they were the only authorized Trane dealers in the High Desert. Ed, the owner, came to my home, looked at its size, the number of rooms, the location of all existing vents, the attic, existing ducts, and the existing unit on my roof. He recommended the size of the unit I needed (not too big or small) and that some of the vents should be moved to a different area in some of the rooms to provide better cooling and heating efficiency.
Since the previous AC unit was 18 years old, he recommended that I replace all the ducts running through my attic because they were pretty much paper thin and that meant much of the cool air would end up in my attic and not in my home. Since I didn't want to waste money cooling my attic, I got the newer, more insulated, ducts. When I eventually compared the thickness of the new ducts to the old ones, I immediately saw the difference and knew why Ed had made that recommendation.
Upon agreeing on the price and work to be completed, I signed the work agreement.
Adam and Rubin came to my house, laid a tarp over my rug, and got to work removing the old ducts and the old unit. They professionally installed all the new duct grills and openings required in each room, ran all the new duct work through my attic, and worked with the crane operator to lift the old unit off my roof and place the new unit on the roof. They replaced my thermostat with a new touchscreen one, which I love. We turned on the unit and everything worked great. They fully cleaned up every area of the house where they had worked (attic insulation tends to fall out when replacing ducts) and they were done with my project.
The city inspector came by and signed off on all the work. After it was installed, Ed came by to see the results. I'll never forget that day. He and I both climbed up on the roof. We sat up there next to the unit and talked about the new unit and everything Adam and Rubin had accomplished so professionally. The project was a complete success!
Every 6 months since then I receive a call from the company to schedule my fall or spring checkup. I've had this done since the unit was installed. The unit is working as well today as the day it was installed and I've been very happy with their service. Whether the field technician coming to my home was Bobby, Carlos, or Nate, they've all been professional, knowledgeable, and easy to talk with. I recommend this company if you have any air conditioning or heating needs.
Thanks for reading!