Donatello Electric is the best, communication, customer service, professionalism and follow up…read more This is the first time using this company and am so satisfied, highly recommend this company. Michael Parker was just great, his customer service and workmanship showed he sure knows what he is doing and working with a smile. Thanks to all of you!!!!!!!!!!!!!! Mary Fran Green

I need my old fluorescent tubes fixtures removed from my basement and replaced with LED. Don called…read moreme to discuss the options that were available. Matt then came out and did the work. I was very satisfied with the results. Both Don and Matt communicated clearly with me. There were no surprises which is always nice. I would recommend Donatello Electric to other and will contact them for future projects.

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

Have been using Alternating current for the past 5 years and their work is amazing . I always ask…read morefor David the electrician .

Called and got a next day appointment, which was great! Needed/wanted three ceiling fans updated…read more One has a fritzy light, wanted the second one to match, and third one didn't have the switch to change from summer to winter mode. I was told there was a $79 fee to come out and assess our project. The electrician arrived and said the fritzy light just needs to be on a switch instead of a dimmer switch-but did not switch out the plate. The other room didn't need to match, so no work there. The primary that needed a fan with a switch didn't need to be switched since he found it! but didn't switch to winter mode!!! He did no work, but we got a bill for almost $200. At the house for 30 minutes.

Chris is hands down the best electrician in the Chicagoland area. Being relatively new homeowners,…read morewe've worked with a variety of technicians from multiple major companies and independent electricians, and we now only keep Chris's number saved for electrical issues. Chris has come out to our house multiple times for things as minor as replacing switches to more major troubleshooting issues with our panel. Chris is responsive over the phone. There's no call center to go through. While he's very busy, he has always been able to schedule us at times that are convenient for both of us. Most importantly, he's absolutely trustworthy as far as being able to complete any job we've had. We have an older house, so whenever something pops up that we're unsure of, whether it's a functional issue or safety concern, Chris is able to quickly diagnose the issue and solve it efficiently. He was thorough in inspecting our house and talking through what our electrical system looks like in our house and explaining in plain language why something is happening. I've learned a tremendous amount about our house and electricity in general from his work. The cherry on top is that he is competitively priced for the very high level of expertise that he brings to the table. He's never tried to upsell us and has even talked me out of some work that I've inquired about when it's unnecessary. We've even actually ended up calling him to check work that other electricians have completed when issues have arisen. I can't recommend Chris more at Quality Residential Electric for his knowledge, personability, and fair pricing.

I found Chris via Yelp when I had a wall that start buzzing when I turned on a light switch,…read morecoupled with a three way switch that wasn't behaving normally anymore. No one I knew had any recommendations, so I contacted a few electricians on Yelp because I didn't know where to start. He responded quickly and was EXTREMELY helpful, talking to me on several calls to give an estimate and initial troubleshooting ideas, including suggestions for what to tell my building's engineer in case I opted to have the engineer try to fix it first. He had me send photos of my electrical panel and he mentioned the brand of breakers I had (Challenger) are known to be problematic and hazardous, so he suggested that I have them swapped out when I have the lightswitch fixed. He said my building engineer could probably do it if I preferred that, which would be less expensive. Because my building just changed maintenance/engineering companies earlier this year and I don't really know or trust the new engineer yet, I wanted to have an electrician do this to make sure it was done correctly. I was impressed by his Yelp reviews, Angie's List reviews, and BBB rating, so I hired him. Chris was super easy to work with to schedule the appointment, and he gave me a 2 hour window for when he'd arrive (and as it approached, he called/texted to update me on a more exact ETA). I ended up having him replace all my breakers, and he also replaced the three light switches that were faulty. He also swapped out my hardwired smoke detector, since my old one was past its prime. I pre-purchased the breakers and detector since I had a few days' lead time, so he only charged me for the switches and his time (which was spot-on with the estimate he gave me over the phone). He also went up on my roof when he saw the breaker for my AC unit seemed to not make sense for the size of my apartment, and sure enough it was not what the AC unit sticker said it should be. So he replaced that one with the correct amperage, which reduces the strain on the AC Unit (so it doesn't get damaged) and reduces the risk of a fire. He also found some problems with my building's roof and some building wiring that was exposed up there, which he photographed and sent to me so I could pass it along to the board and management company for them to handle. Chris is a super nice guy, and he was great at explaining what was wrong and what needed to be fixed without upselling me. I'm someone who stresses out about anything home maintenance because I'm terrified of something going tragically wrong, so I appreciated the info he shared. I've already recommended him to my neighbors in our building's facebook group, and I will definitely hire him again for any other electrical work I may need. (I may eventually get my life together and replace some ceiling light fixtures and install a fan. While in theory I could do it myself, I'd rather not accidentally electrocute myself. Plumbing and electric are the two things I don't mess around with, even for simple fixes).

We just finished a generator installation by Andrey and another employee. We are totally satisfied…read morewith the installation process. They both do excellent detailed work and met individual requests including adding an outlet and installing the gas line and electrical line underground from the electric feed to the generator. We would highly recommend them!

Couldn't be happier with the service provided. It was easy to arrange a visit to service my home…read moregenerator. Andrey continued to help troubleshoot afterwards by phone when my generator kept losing connection to the local network - it turned out to be a weak WiFi signal. Two enthusiastic thumbs up!

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Absolutely phenomenal experience! We had multiple electrical issues which were swiftly and…read moreaccurately resolved. Loved the prompt, clear communication, fast, professional service, fair and honest pricing, super-nice and friendly professional. We feel very lucky to have found Bel Electric and strongly recommend their service!

From the owner: Consider myself fortunate to do what I love every day. No job is too small — every project is…read moreapproached with professionalism, a positive attitude, and attention to detail. I’m committed to providing honest, reliable service, and will always offer multiple solutions where appropriate to meet your needs. If I believe a service isn’t necessary, I’ll say so. My goal is to deliver quality workmanship with integrity and transparency.

Rob and crew installed a 14k on 2010 at my Elmhurst home and the unit still works great. Can't…read morethank them enough

Called about maintenance for my house generator. Was looking for local and found this local, family…read morebusiness. Came right out. explained a lot about the generator .. Good Price. I'm a customer