Great pricing... efficient!…read more At the time, they bought the flooring samples to my husband and I. Quick pick, agreed on the price, and the timeline. And everything was great and beautiful!!! Definitely going to go back to complete the upstairs.

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

Great customer service! The team goes out of its way to make each client feel like their project is…read morethe team's main focus. Every one from the front desk, sales team, manager and owner are extremely kind, professional and joyful. It's rare to find a contractor this caring. In addition to the service, the craftsmanship of the flooring was flawless and extremely affordable. I will be using this firm for all of my flooring needs for many years to come.

Amazing customer service and craftsmanship! My project involved installing engineered hardwood in…read moremy walkout basement. The room has awkward angles that required custom cut planks (to fit around angular 1970s built in furniture). The crew did a superb job and quick work! They also figured out a way to discretely route my audio cable along the wall. Plan on working with them for future projects! Thank you Melvin and crew!

They were fast, friendly, and did a very nice job of repairing my water damage, damaged floorsread more

Sergio and his team were great. We have some quite old (~130yr) pine floors that needed to be…read morerepaired and refinished after years of wear and some previous patch jobs. Artistic Hardwood sourced replacement heart pine, reinforced the floors where needed, and completed the job quickly and professionally. The price was also very reasonable considering the amount of work done. Sergio was a pleasure to work with and I recommend the company enthusiastically.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Yelp! rocks again! - Yelp! has done well for home service contractors 3 out of 3 previous times, so…read morewhen I finally got around to doing much-needed flooring, I turned to Yelp!, found three highly-rated flooring companies with consistently legitimate favorable-to-stellar reviews (I disregard reviews from Yelpers with only one or two reviews). As mom and dad always stressed, I always get at least three estimates/bids. The visit and estimates - I contacted all three flooring companies within a two-day period, mid-last-week. All got back within one or two days, but Melvin actually responded and came out same day. All three had good service on the estimate, offering suggestions here and there and so although I gave the edge to Melvin I was waiting on prices. Early the next week I received the three estimates and two were within $200 of each other, the third was $2,200 higher with no difference in materials or anything else on the detailed estimate. All three did a great job of detailing the work to be done and that made it easy to choose... to choose Melvin. The job - Melvin started the work last Friday, with two of his two-man teams working all day. Saturday and Monday one team worked all day. Tuesday and today they finished up. One team includes his brother, Milton, who did some fine craftsmanship work (see pics). Every day, the floor specialists were very special, great attitudes, polite, protected everywhere with plastic, moved my furniture gently, etc. They were perfect, it's not easy to get a skilled craftsman who also cares about the customer and customer service with a great, personable attitude. The job included four rooms and stairs: 1. Replace 26-year old vinyl floor in kitchen with faux-marble luxury vinyl. 2. Refinish oak hardwood in living room, family room, hallway and pine stairs - one coat of stain and two coats of oil-based polyurethane (Melvin explained during the estimate that although oil-based requires drying overnight/longer time, my 72-year-old hardwood floors deserve/need oil-based because water-based in not as gentle on brittle wood). Paint the stair risers white. The results - the clean-up was meticulously done and they refused to accept payment until after I assured them everything was perfect. Best part of it was I could tell they really cared about making me happy. See the pics. The darkish color on the stairs is just a photo/lighting anomaly as is the red color on the floors in the family room. THANK YOU, Melvin, for running such an amazing small flooring business. I will be calling when we get to the bedroom floor refinishing. Thanks to everyone on your teams for a job really well done!

This is my third time using Floors on 14th and I've consistently had great service with them. This…read moretime they did a partial carpet replacement and installed LVP, which they recommended after assessing my wood floors. This was not an option I had considered before, but I took their recommendation and was very pleased with the result. Communication with Kaveh was excellent and everything was completely very quickly. I'm sure I will use them again in the future!

In 2013, we initially contracted with Floors on 14th for a rug and to install carpeting in 2…read morebedrooms and on a stairway. The quality of the carpet material has been incredible and remains looking great 13 years later. Consequently, in 2025 we again contracted with them to install solid maple flooring in our 2500 Sq. Ft. apartment, removing badly worn, engineered flooring. The result is fantastic, the professionalism was top notch, and the cost likely will be fully recovered when we eventually resell. They also, at no additional charge, corrected a problem with one of the 13 years old carpets. I recommend them highly and would not hesitate contracting with them again.

Rudy and his team did an amazing job refinishing my floors. They worked around my schedule and…read moretimed the project for when we were on vacation, so we came home to beautifully finished floors. What a treat! Every rough spot is now perfectly smooth, and the color match is spot on. Rudy also walked us through several color options, which we appreciated. The crew was responsive to questions, handled our furniture with great care, and even added pads to protect the newly finished floors. Rudy went above and beyond by returning to adjust a few closet and room doors after the new transitions were installed. Overall, I highly recommend Rudy and Kustom Floors. Professional, detail-oriented, and easy to work with. You won't be disappointed.

Rudy, Jimmy, and their team were incredibly easy to work with and provided high quality…read moreexpertise/craftsmanship with re-finishing the wood floors and addressing many areas that had significant creaks in my townhome. Overall, the quality of the work was very much worth the price. I will definitely be using them again in the future.

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

Efficient found what we are looking highly recommended. Ella did research the product but could not…read morefind it. But recommended their own product. Help us find solution

Update on my Original Review: AVOID at ALL COST…read more.. (UPDATE on my ORIGINAL REVIEW) The owner called me to discuss the EXTREMELY NEGATIVE EXPERIENCE we had, and the POOR CUSTOMER SERVICE provided by his employees. I appreciated his personal outreach, and was gracious enough to give them another chance. During the "2nd Chance Visit", his carpet estimator was incredibly rude to my female tenant, made it seem like he was doing her a favor to show-up, and verbally CURSED AT MY FEMALE TENANT. She became afraid and asked the carpet estimator to leave because she felt unsafe. I respect & appreciate the OWNER for trying to make things right, but if this is the caliber of employee that his company hires, I WANT NOTHING TO DO WITH THEM. It is 1,000% UNACCEPTALBE for a service provider that has been invited into someone's home to curse at a woman. UNACCEPTABLE. District Floor Depot WILL NOT be getting my business, and I hope that no consumer supports this type of behavior by doing business with them. (ORIGINAL REVIEW) This company offers HORRIBLE customer service. I scheduled multiple appointments, and they just didn't show up. They called and said the representative was outside. THEY LIED. We immediately opened the door, and no one was there. I called right back, and they said the representative was there, but left. They lied. We were looking for them the entire time. DO NOT WASTE YOUR TIME with this company. Go to a reputable company that appreciates & values its customers and their time. I would not accept free carpet from them at this point. INTEGRITY MATTERS.