I had 5 sessions of training with Sarah and she did an excellent job with me she is knowledgeable…read moreand caring worked me out very well. The facility is clean and organized and all the trainers are nice. Tara and Sean were very nice also caring and open to my needs. I would recommend them to all who want to improve their life. I had a good experience!

Iwas overbilled and finally caught. They refused to reimburse me the 456 dollars they overcharged…read moreme. They said after o had been their for 9 months tha because I filed bankruptcy which did not affect them because they shouldn't have overcbilled me at all

After a years long hiatus from Chuze, I'm back and I'm in love with this location! Despite how…read morepacked the parking lot may seem, there are always enough machines and space to move around. The machines are rarely out of order and the entire facility is so clean. And I'm sorry, but I'm going to gatekeep my favorite class because it's always full already - but the classes offered are great! Overall, I love and recommend Chuze. My only complaints can be found in the women's bathroom. Whoever designed the doors to open into the stalls and be long enough to almost touch the toilet needs to be fired. You literally have to side step the toilet and stand in the corner to open/close the door when in the stall. And while I appreciate warm water for effective handwashing, the water in the sinks is pulled straight from the core of the earth and is always scorching hot.

Dear, Management & Customer Experience Team, Chuze Fitness Tucson Mall…read moreI am writing to share feedback regarding my experience at the Tucson Mall location (4619 N Oracle Rd). I have been a member of Chuze Fitness and regularly visit the Grant & Craycroft location, where the employees are always polite, welcoming, and treat every member equally.  Unfortunately, my experience at the Tucson Mall location has been consistently disappointing due to the behavior of the front desk staff. When entering the gym, the employees at the front desk frequently ignore me. Recently, as I walked in, an employee standing near the entrance actively turned away to look at his phone instead of greeting me. Directly in front of me, staff actively acknowledged and said goodbye to another member, but completely ignored me as I entered and exited. This selective greeting creates an environment that feels unwelcoming and dismissive. Every paying member deserves to be treated with equal courtesy and basic respect, regardless of background or appearance. Chuze Fitness promotes a inclusive, community-focused environment, but the behavior at the Tucson Mall front desk does not reflect those standards. I hope management addresses front-desk professionalism with the team so all members receive equal, polite treatment upon entering.  Thank you for taking the time to read this feedback.

Truly have really enjoyed my overall experience here at Clicks. I've been visiting for some time…read morenow, both alone and with others, and it's the usual time and place and drink and most of the time table but I've got no complaints about the consistency. The tables and equipment are in great condition, leagues play here and the crowds good. Great music system, sometimes loud but music dependent. Great margaritas, love the servers and gonna keep going back. Ps- solid Groupon deal for this place is available

Busy on a Friday night, but manageable. Good service, good tables. Crowd was a mix of serious…read moreplayers and casual ones.

great place to play and learn duplicate bridge...each day of the week another game takes place.read more

Very friendly and helpful when I was traveling. Found me partners for two games while I was in…read moreTucson.

I bought a pair of Calloway golf shoes on the 11th and played a round of golf on the 14th. These…read moreshoes started to hurt my big toes on the back nine. I called the PGA TOUR Superstore/Tucson after the round and asked what the return policy was. I was told that since I had worn them, that I was out of luck, which didn't necessarily surprise me. I commented to the PGA employee that it was unfortunate that I was stuck with a $120 pair shoes, which were now of no value to me, and she laughed for a prolonged period of time. I was not at all amused with that, so I started to politely ask her what she thought was so funny, and she hung up on me. (In all fairness, I'm not sure she heard me asking that question, but she failed to even say goodbye.) You won't miss my business PGA TOUR Superstore. That was the first and will be the last time I step inside your store.

Very POOR Customer service in a store that is never busy! But charges MSRP pricing like Nordstroms…read morewithout the customer service!

Back in town came here and wanted to get a workout. This place has a lot of equipment and I was…read morelucky that it wasn't that busy. This place is clean so far and the employees here they're nice and friendly. This place has an upstairs that got some bicycles and treadmill and it has a balcony and you can see the view from downstairs. This place is the only place that I have gone to that has upstairs. Just like any other planet fitness..

We walked in around 330pm and seemed to be bothering Angel at the front desk- she let out a huge…read moresigh when she had to step away from wiping a cabinet to greet us. We were hoping to get a tour of the gym but we were told that the manager is leaving soon so we wouldn't be able to do a tour and were handed an iPad to sign up and become members. It would've been lovely to be shown where things are and had my questions answered but, clearly Angel wasn't interested in helping us. We left and joined a different gym.

Worked out here for a decent while. Staff were fine, personal trainers are top notch and really…read morecare. I only ever use the weights, never tried out any of the other amenities nor used the locker rooms or bathrooms. Boundless options for equipment, never really too busy (when I moved to the U of A rec center I was shocked to learn it was normal for people to wait in lines for equipment!). One star off because cancelling my membership was like fitting a camel into the eye of a needle.

They dont sterilize the dumbbells or floors in the free weight…read more Ive brought up to their superiors at the front desk, but the janitors never clean up the dumbell area, under the seats, you can see endless gross dust. They blame the rubber mats and tell me they just blow under the rack. It smells like rotting flesh, they refuse to do anything about it. Ive never complained on this app ever, but it's disgusting how much the employees dont care about their gym's hygiene. The young janitor is great, but thats not his cleaning area according to management, their night janitor is not being properly informed. Its been 2 months now before I decided to post this as its only gotten worse. You can see so much dust and years of filth on lat pull down machines near the seating, barbell seat areas, mats aren't cleaned near the squat racks. Management just smiles and nods their heads and just focuses on getting the monthly schedule done each month.