Dr. Macarius is sweet and reaasuring. Our 15 year old has had two seperate procedures with him…read more Such a breeze even with dental anxiety. Don't hesitate.

I was highly dissatisfied with Dr. Scott's bedside manner. I went to the consultation ($90) for…read moreliterally a 1 min evaluation for wisdom teeth extraction. I spent more time with the finance clerk. The day of my surgery, he was late returning from lunch. I was extremely nervous as I waited because I have never been put to sleep for a procedure before...my heart rate was through the roof. The nurse somewhat calmed my nerves by explaining the things she was doing to prep for the procedure. However, when he came in, he greeted me with a generic "hey" and immediately went to the side counter in the room and began talking to the nurse. After a few seconds, she came up to me and administered something (I know now it was anesthesia) in the IV without warning me and then returned to talk to him at the counter. I was later (40min) waken up by a different person with a bloody gauze hanging out my mouth and still disoriented. I never saw Dr. Scott or the nurse again. I was asked to walk down a hall to my waiting ride. I stumbled several times with little support and no wheelchair. I was given a sticky note size paper with very vague instructions. I had several questions that I just chose to google myself. The lack of care, support and empathy was overwhelming... I cried on my 35 min ride home. I felt like I was just an item to scratch off his to-do list for that day. My actual dentist is the complete opposite, and I wish he would have referred my surgery with someone else.

I came to this location to get 3 wisdom teeth removed by Dr. Sidow. The building was clean and…read morequiet even though the outside door slammed hard everytime someone entered. The staff was friendly and professional. I went to the back to get my wisdoms removed and the assistance or nurses were very informative and made me feel very comfortable. They used an IV on me so I was sedated but I don't remember if I went to sleep or not so maybe that's a good thing lol. I didn't feel any pain except with the insertion of the IV. Lastly the one thing that I liked the most about them was that they called me hours later just to check on me and see how I was doing. I'd recommend anyone to go here to get teeth removed!

Awesome clean office, professional staff, and great bedside manner. Dr. Sidow and his staff are…read moreAMAZING. I'm a highly anxious patient when it comes to dentistry. IV sedation did the trick and I didn't feel a thing. After being in the chair a few minutes waiting for my procedure to start I was talked to by the staff and it helped calm my nerves. I highly recommend Dr. Sidow and his staff for all your oral surgery needs. You won't be disappointed.

I was so nervous about the thought of being put to sleep and having a tooth extracted. It's all…read moreover now and all I can say is wow. My first visit, consultation, then extraction the following day, all went very well. Dr. D'arco, the staff, the anesthesiologist, they all were incredible. I also received a call the following business day to check on my progress.

Appointment was at 11AM. Waited over an hour with no communication from the girls at the reception…read moredesk. If a patient arrives late, they charge you but let them take forever making you wait and that's ok. Totally unacceptable business practice. The reception desk needs to do better at communication with those waiting. Our time is valuable. Appointments are made because we also have other things to do not wait in a waiting room and spend time with you for a shift.

Despite too many negative reviews, I decided to stop by the Aspen Dental office in Evans, GA to…read moreschedule an appointment. Rather than scheduling an appointment for me, the young woman at the front desk handed me a card with a number to call to make an appointment. I wouldn't have taken the time to go there if their website hadn't specifically said that going to the local office wasn't an option. Appears to me that the Evans office is out of touch.

Absolutely unacceptable! I called a couple weeks ago to make this appointment and specifically said…read moreI was pregnant and did NOT want x-rays but I needed to get a cleaning. We just moved to the area so I would be a new patient. I asked if this would be a problem and she said it would not. Today I go in for my 10am appointment at 950. I didn't get checked in until 1010 in which although I had filled out everything online as they requested, she said she would have to verify my insurance and I had more paperwork to fill out. I filled everything out and provided it back to her. At 1024 she called me up and asked if I was pregnant. I said I was. She asked for my release from my OB for x-rays and I stated I do not want x-rays, I simply need a cleaning. I just got x-rays less than a year ago, insurance only covers them once a year anyway so why is this an issue? She informed me they could not do a cleaning without x-rays and I told her again I would not consent to x-rays while pregnant. I told her I spoke to someone who said this would not be a problem, and her only response was it must have been the call center. Poor customer service experience and poor patient care.

Dr. Reid is the best Dentist I have found in the Augusta area. My Daughter has a history of being…read moreterrified of going to the dentist but not since she became a patient of Dr. Reid. She trust him completely not to hurt her. He's truly a fantastic Dentist!

A year ago, I took a relative there for pre-op and surgery. The Dr. was nice and did explain. The…read moreoffice staff was unfriendly and rude! After the surgery , they rush you right out. They DO NOT give you time to wake up from the Anesthesia! Then upon arriving home, EMS had to assist to bring the patient into house! I do not recommend them!

Worst office ever! Long wait times - no instructions given post wisdom teeth removal. 10 days…read morelater have developed a bone spur - no much pain and unable to eat. Was told that they could see me in consultation in 3 days and if a procedure needs to be done - that would have to be scheduled at a later date. Staff rude!!!!

I fell and hit my face and mouth on a metal bench. my husband rushed me to Riverwood Dental. I had…read moreblood coming out of my mouth and gums . I was crying of course. They all were very nice, front desk got me on quickly. Dr O was very sympathetic and very professional. She was very gentle, looked at my teeth, and was calming me down because I was upset. Keisha, the dental tech that assisted her was fantastic! so sympathetic, so carrying, held my hand. She treated me like I was human and gave such comfort. For know it's a waiting game on how things heal but I haven't lost any teeth so far. They are all so very nice! Thank you to Dr O and Keisha! Both angels that helped me!

It's so hard to get appointments. I had to reschedule my child's appointment due to an illness and…read morethey could not see her for 5 months. It's impossible to get in for an urgent need.

Dr. Danielle Owens very good and professional she does great work she work miracles but the…read morehygienist need more training she had my lips bleeding in 3 different places the mgr talking loud a couple of time I have been there saying I can't believe you don't have a copay and customers sitting in the lobby she did the same thing on the second visit my my visit is private so I came back the 3 rd time I sat there for over an hour and I ask was I next and they said they don't accept my insurance no more mgr had a a bad unprofessional attitude I give the hygienist and the mgr 10 THUMBS DOWN

Do not go here lazy and terrible customer service . I've been going there for over seven years and…read moremy husband been telling me for years to switch. Today was the last straw do not go there. These reviews are correct. They are terrible. You would think they would treat you better after seven years. Two 5 stars out of several one stars. The one stars are the truth.

Doc is absolutely the best. Everyone for the front to the back are so attentive and focus on the…read morepatient and also treat you one on one. I would highly recommend and I don't believe all the negative reviews. They have done partials, upper and lower, also fixed some cavities, I love Doc and the whole staff

i was there from 2pm until 3:30pm. i will have to go to another dentist as they were unable to…read moreadjust the partial and i was afraid they were going to break it. they had no idea how to proceed.