Gave me a very high quote to prepay before they would order a part. Refused to do the work unless I…read moreordered through them. Found the part for about 1/9 of their quote, ordered it, and will get it installed by one of the other local locksmiths through one of the other local businesses. They were extremely rude.

I emailed them on Saturday asking for a key to be recreated. The responded saying I could come in…read moreon Monday at 2pm. I responded in the affirmative. Now that I'm there for my appointment the man at the desk sees me at the door, hears me knocking and will not come to the door. Instead he shook his head at me. Terrible customer service.

Excellent, timely, ultra fast service! Second time I have called upon them. Pricing is quite…read morereasonable.

They were great! Kathy asked me to send a picture of the lock and then stated she thought they…read morecould fix it! I called them on Thursday, they came out Friday morning, and resolved our problem in short order! Our back door lock was broken, and the key just spun when trying to open or lock from the outside. After taking the lock apart, Bert diagnosed the issue and then found the part needed in his truck! Now this lock came with the house, built in 1989 in Eldorado, and they do not make it anymore! But, lucky for us, we chose them, because otherwise wewould have to have used a double bolt/handle and the wood in between, which had not been varnished, would look terrible! Their fee was also as good as their knowledge and service!

In and out! Great service! I needed keys and they made them! Great shop with everything you need…read moreand more! Was surprised and happy to find and utilize their services. Prices were not high and reasonable for the quality and care they take .

1st class! Professional ... clean , on time ... excellent attitude & results! The only lock & key…read morebusiness to call !

B&B Lock & Key responded promptly and scheduled us within a couple of days. We had a digital lock…read morewith a new battery that wasn't making a good connection. He got the lock to release and spun the batteries in the battery compartment and it began working again. We also had him rekey the lock. David and his son were very nice and professional. I would use their company again if the need arose.

He was very professional and did a full house re-key in an hour. Had good advice on a move in,…read morethings to check and change. Great service.

Kian was at my house within two hours on a Saturday when my long time locksmith didn't have time…read moreuntil Monday! which included an hour drive time. Very pleasant and knowledgeable, wasn't perturbed at all when I realized I had to change my tumblers a second time. Great, friendly rescue dog Shaggy accompanies him. Very reasonable considering two hours drive time. Recommend highly.

Great service! Timely service and knew how to get our car open. Thanks for helping us!…read moreAnswered call before other two Yelp pro's and was there in a short amount of time! Will use This service again if needed for lockout! Or locksmith service!

I have to say I had a great experience with Roberts Lock and Key even though something pretty…read moreembarrassing happened. I was informed that someone had lost the keys to an apt unit that we needed to show to a prospective renter. So, I called two other people before I called this company and basically got no response or excuses. When I called Robert, he answered right away, was ready to help me and was very professional. He basically jumped in his car right away and headed straight to the location. He was met by someone else since I was at work. However, when they got there the keys were found at the last minute. So he came out for no reason because of someone's negligence. Prior to that the price that I was quoted to change 4 locks was very reasonable to me. Even though no locks were changed, I was very appreciative of the effort put forth and would absolutely consider this company for the next time we have a lock or key emergency. If you're locked out or lost your keys, etc. need immediate assistance call Robert!

This Locksmith is the real deal, not a conglomerate trying to get your address. This is a local…read morecompany, one you can trust. I called 8 Locksmiths before I chose Robert's lock and key. I'm so glad I did because they did an excellent job. The others are scam jobs who ask for your address and say somebody will call you back! Again, this is the real deal support your local people!

Fast - efficient - knowledgeable. Replaced an electronic key FOB quickly and efficiently and saved…read morehundred's of dollars over what the local car dealer wanted to charge. Great service, can't say better than that!

amazing staff quick and easy will recommend this place to everyone, called around everyone was not…read morehelp called once here answered and got help to me fast what a amazing service they have here

I was very impressed with the service I received from NM locking systems. I was able to get an…read moreappointment scheduled within a day and the whole process to rekey 13 locks was around 30 min or less! Very friendly and efficient. I highly recommend this local business!

They went out if there way to help my son when he lost his car keys the are AWESOME with the best…read morerates around.

James arrived right on time. Because I had underestimated the number of locks and cylinders…read moreinvolved, we spent some time re-negotiating the cost of the job and soon arrived at a mutually satisfactory figure. It was a large and complicated job involving two dwelling units and 23 cylinders needed to re-key the whole. James was patient and accommodating to our schedule; for instance, we had to coordinate the return of our tenant from her work at the University to look after her dogs while he worked at her place. James' workmanship was impeccable. He kept me informed of what he was doing. Altogether a highly satisfactory experience for us and I hope for him, too.

I was having issues with my front door. My locks needed to be replaced immediately. I had requested…read moreseveral quotes or availability with other businesses and this was the only place that responded. I was contacted quickly and we messaged each other with the details and service needed. He gave me a flat rate which was important. He showed up immediately. He replaced what was needed. Very quick job. He was very professional. I would definitely recommend this business for replacement locks and services.