I needed cameras serviced in Safety Harbor. MATT was very helpful! He came out right away and fixed…read moreme up with professionalism and was very helpful in getting new feeling safe again...

Bottom line up front. Matthew is amazing and you should hire him…read more You know how you get a vibe that someone is going to be great to work with? That is Maximum Security Services. I felt very comfortable having security doorbell, camera and motion detector light sent directly to him. He installed it while I was out of town. Communication was fantastic and it wasn't the easiest job without me being there. My Nest doorbell and motion detector lights were installed perfectly. Thank you Matthew. You will be my first call for all my security camera and motion detector light installs.

I wanted to take a moment to recognize Lu for her outstanding customer service. I had been waiting…read moreon some work to be completed for quite some time, and she took the time to listen to my concerns and make sure I was connected with the right people to get the issue resolved. What really stood out was that every time I called, she remembered my name and was always professional, friendly, and willing to help. It's rare to find someone who provides that level of personalized service. We often hear about negative experiences, but it's just as important to acknowledge the positive ones. Lu went above and beyond, and I truly appreciate all of her assistance. Thank you, Lu!

I came with issues of a file cabinet lock with a broken-off key inside, and a e-bike battery case…read morelock. They extracted the broken key in under a minute, and advised me on alternatives for the bike battery case. I have been here before, and will return. They have good counter service. I have not used their home service.

Highly Recommended for all your home security needs. The job was done well with his team. I like…read morethe fact that the system comes with a back up battery pack for emergency situations. The picture and sound quality are superior. Thomas knows security. Very knowledgeable and reliable. Thomas even provided stickers, just like the franchise companies do. Thanks again Thomas.

A man says Just for his SERVICE FEE is between 350.00 and 500.00?? HARD PASS…read moreNO!!!!!!!!!!!!!!!!!!!!!!! I had Extra Cameras (NEW) Even had a Brand NEW DVR if that was problem...but 350.00 to 500.00 just for a SERVICE FEE Only???? NO!!!!!

The camera and alarm installation was smooth. Great communication and answered all of my question…read more Highly recommend

Scammy and deceptive. Jodennis and his crew showed up at our door unsolicited telling us…read moreimmediately that he wasn't trying to sell us something (he was). They are NOT directly with ADT. They are a third party. We recently purchased our home. He said that our real estate company paid for the installation and the equipment. Our realtor had no idea about this deal, when we later asked them about it. He got us on the hook for a 36-month contract and was rushing to get a technician out to do the install the same day. After looking at the contract and seeing some inconsistencies that set off red flags, as well as poor online reviews, we decided to cancel. The number listed on the contract to cancel sent us to ADT and they couldn't help us. We got back in contact with the dealer and were able to cancel, but they did not send the cancellation in writing (another red flag). Overall, it was a shady experience and we are glad we cancelled before we owed a ton of money. DO NOT LET THESE PEOPLE IN YOUR HOME.

Bill is Fantastic and very helpful…read more Quality installation, extensive knowledge, recommends equipment for you to purchase without a mark up, he provides excellent customer service and great communication. 5 out of 5 Rating!! We are very happy with our new indoor and outdoor home theatre solutions. All services easonably priced as well. Highly recommended!!

Prompt, communicative, and a very fair price. If you're looking to get your TV mounted, Bill is…read moreyour guy. He did a great job with ours. Highly recommend!

In obtaining bids for a CCTV upgrade for our HOA, Martin Security was one of 4 we contacted. Rich…read moreshowed up on time (actually early) and spent a good amount of time discussing options for our project. Rich sent the two estimates to our HOA that evening detailing all the options and costs. He was very responsive to follow up questions and he was chosen for the project. For the installation he was again right on time and competed the project that day and came back later that day for a follow up and finalize a few things. In review of the cameras and system we had questions and Rich made himself available to come back to the site and work with us on the issues and even performed a relocation of two cameras that the HOA wanted moved. He's a pleasure to deal with and is responsive, honest and does great work. We highly recommend him and his company.

I cannot say enough great things about Martin Security. Reliable and resourceful. Please call…read morethem, you can't and won't get any better.

Paid for a Wi-Fi extension in a new build. Was told that everything was included in the price…read more Months later still fighting to have the extender installed was told by two separate customer service reps that it was paid for, was as being told that by the sales rep. Now the company wants $250 for the device to add to the hard wire. Been fighting since October. It is now June. This company does not honor their promises. DO NOT use them. Thank you for responding. The app will not allow me to respond to you, so here is the update... I finally got Tasha in the loyalty dept. I'll see how she does. Until then I will continue posting my experience on any and all consumer review platforms. When the issue is resolved, I will add updates. But people need to know that your sales staff will lie to make sales and that the company is more about sales than honoring what employees tell customers, even when it's noted right in from of them in the call notes. Update: after speaking with Deb and exchanging a few phone calls, this was resolved to my satisfaction. I feel that Tosha and Deb did a good job of listening to the issue and finding a resolution that worked.

I used this company since 2021, when I moved and bought a new home in 2023 I called them for…read moreservice. I called them back to add some cameras which I purchased from them. I didn't realize they added 4yrs to my contract of 1yr when I PURCHASED cameras from them. I just lost my husband I'm a single mother, caring for my son. I'm also caring for my elderly mother and I'm not working. **I called explained my situation since I've been a loyal client for 5yrs! They won't let me out of a contract they decided to add more time, cause I spent more money buy more equipment from them! DON"T USE THIS COMPANY! THEY DONT VALUE CUSTOMERS!

Carl is amazing! Plain and simple. The guy gets it done! He comes in a van full of supplies and get…read morethe job done. He came by for two service calls. One to install a 75" TV on a mount and hiding the wires behind the wall and to mount my 2 Sonos speakers in corners of our house. He came back a few days later to install a Sonos sound bar. Here's an example how he's good and thinks out of the box. I bought the suggested Sonos sound bar mount but he suggested using his since the sound bar can move with the TV once we swivel it. If he used the Sonos mount, it was stay on the wall. He also suggested using the supplied HDMI cord Sonos supplied versus the 3rd party I got from Amazon. He's amazing, efficient and I hope we can use him in the future! Thanks Carl!

Carl has done our AV upgrades for years now. We recently moved and Carl handled all my electronics…read moreprojects - security system, hanging TVs, surround sound... all of the things. I'm so thankful to have him as a resource. He is always on time, extremely thorough, very careful and tidy, and knows his stuff. He's super honest and straightforward- I've wanted to buy items that he talked me out of if they are redundant or not necessary, saving me money. And he's just a really nice guy. I can't recommend him enough.

Just wanted to take a minute to express our gratitude for Trey and the professionals at Attic Rat…read moreCustom Cabling. When it comes to any type of computer/telecom and audio visual cabling in a residential or commercial settings, Trey is your MAN. Ive had along history/relationship with Attic Rat(going back to 1998). They've done work in my business and my home, and I've used them as a subcontractor as well. When they run cables for surround sound in your home, they manage to make the cables hidden within the walls. They get the cables to locations in rooms that other companies would tell you isn't possible. They pride themselves on pleasing the customer. The art of running cables in newer(and older) homes and keeping them out of view of the naked eye, is something that few companies care to try nowadays. That's what Trey and his team specialize in. Cabling is in their wheelhouse. Heck, cabling IS THEIR WHEELHOUSE. I highly recommend Attic Rat Custom Cabling for all your cabling needs. Thank you, Jason Mark Carter

I have been using Robbie for a lot of years, and have recommended him many times. He's simply the…read morebest there is at what he does.i honestly wouldn't use anyone else. He's fast, reliable, honest and very reasonable. Highly recommended.

We have been using leader since they were Westec back in the early 90's. We re-upped with them…read morewhen we built our house in 1998 and they've been our monitoring and repair service ever since. We upgraded to impact windows and doors and they were out to reconnect all the sensors and add our monitored smoke detectors. Over the years we've accidentally set off our alarm a number of times and they call within seconds to check to see if they need to dispatch law enforcement. Dale, the owner, has been to our house a time or two and is just the greatest guy you could ever meet. Therefore, I highly recommend this company!

I've been a Leader customer for over 25 years. I've never had a service call, they are very…read morefriendly and helpful when you need anything. I would highly recommend them.