Overpriced ! Horrible experience with 10 Minute Locksmith LLC. I called ahead to have a mailbox lock changed and was given a price range of $90-$150 to change the lock . When the technician arrived, he initially quoted $150 and mentioned it could increase slightly depending on the type of lock once opened. I thought it was strange that he had to open the box 1st to see what kind of lock is needed since mailbox locks are pretty standard. He said the new price was $185. When it came time to pay, the final bill was suddenly $335. He charged $150 just to unlock the mailbox and an additional $185 to install the new lock. This breakdown was never clearly explained upfront, and it felt very misleading. At that point, I had no choice but to pay because my old lock had already been removed and I needed access to my mailbox. I felt pressured into paying a price I did not agree to and was not properly informed about. I would not recommend this company based on my experience. Make sure you get a clear, itemized quote in writing before any work begins. When I told him I would be giving him the company a honest review he said " I don't care". read more

Locked out of car, 15 minute was first on the Google list. Called before checking Yelp like a dummy...but was pleasantly surprised. Mo arrived in 25 mins as expected and opened my door in a flash. A little more than I wanted to pay, but on my way in 30 mins made it well worth it!!! read more

Called in for a new car key and the person arrived after the time given. Do yourself a favor and choose another company. Overpriced and was scammed. read more

Quoted $100 and ended up with $285 bill. Talked to Douglas the "manager" who admitted his quoting team didn't tell me the right price with the full information I gave them in the quote request. All tried lying about the "going rate" for rekeying services when online research shows DRAMATICALLY different information. Do your research before you accept any quotes or pricing from them. Willing to step on customers hoping they won't no better. Don't recommend. read more

Employee couldnt fix and program a used keyfob. Thats ok. Then he charged $150 to program the key. In two other locksmiths both cutting and programing a key were $45.00 read more

Be careful with this company. they're scammers. I called ahead to have a lock changed and was given a price range of $274. to change the lock. When the technician Alfukaha Basil Mohammad arrived, he initially quoted $274. He increases the price of 150 dollars for changing a screw. read more

Took more than 10 minutes to get to me...more like an hour but to be expected in Tampa traffic around rush hour. DANIEL was super kind and helpful and sent the time to program my Chevy cruze FOB after my whole set of keys were flushed down the toilet at the Burger King...yeah. He then took the time to come to my house and replace the deadbolt and lock on my door as requested because, yeah...all keys gone. Went to the Home Depot for the extra parts and quoted me a reasonable price for the labor involved...running to my place then to the home Depot then back again. Thank you very much for the save. Would call again. He spent about 2-3 hours total. Thank you! read more

10 Minute Locksmith - New FOB - Keys & Locksmiths Near Me - Tampa, Florida

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They lie and over charge. Do not recommend. They are not trustworthy. Their tech was also smoking in our truck. Which there are cameras in there. Would never recommend . Do not chance it. read more

I can't decide whether to address the unprofessionalism of the staff, calling us names when we held the tech accountable for knowingly breaking the lock body and working on it for 6 hours and then refusing to fix it when we realized they broke the entire lock and were just attempting to cover it up. They refused to correct their mistake and said it was no longer their problem, after they were paid. The person alleging to be the manager, was very disrespectful ad well and dismissive. I'd never recommend this business to anyone. If you want the job done correctly, go elsewhere. read more

I give them one star because they were here promptly. The tech attempted to fix the lock on my RV, but after he left, and I tried the lock the cylinder came out. Now the lock does not work at all I called to have the tech come back and they had the nerve to wanna charge me after they had already received payment for fixing the lock, which they did not do. read more

10 Minute Locksmith - Broken lock - Keys & Locksmiths Near Me - Tampa, Florida

I would not recommend. they over charged me and after paying 290.00 my key faux opens the doors but would not start the van. I went to batteries a more and they said I had the wrong faux for my van. so I had to buy another one. what a rip off place. read more

Mandy saved my digital lock! Very fast and he was done! I will now save money on returning a new lock

Had an emergency door issue on my residence. Company answered the phone the FIRST time. No need to call back and play tag. They sent a person SAME DAY (in minutes in fact) and problem was solved at FAIR PRICE on the first visit. They carried a varied of different lock options for me to choose from. They are my new locksmith company. Alex (employee) was OUTSTANDING. I would trust him in my place without me present. THIS is what I look for in a company. Thank you Alex so much for EXCELLENT care of my residence. read more

I called the company this morning and they honored their slogan to beat the lowest competitor price and they did so by $10. A few moments later a nice technician named Moe called me and said he'd be there in 38 minutes I was thrilled. 50 minutes came 60 minutes came I called Moe and he said bewilderedly the company had canceled him and said they were sending someone closer and that they would call me. They had not done either. I called the company and a nice lady I think called Tanya said that it was a mistake and she would have management call me in 10 minutes. 40 minutes came 50 minutes came no one called so I called back this time a gentleman named Ash assured me that it was a mistake and management would call me well here it is over 2 hours later and management has not called me! I have never ordered a locksmith so I have no idea why the people would treat me like this and just leave me sitting and hanging unable to drive my car unable to do anything. I have called for the third time and I'm not hopeful that they will call me back. Do not use this company they are not reputable they are not trustworthy they are not good people. Who does that to someone? read more

Magdy was amazing. Fast. 10/10 service. Came with in 20 minutes. Very Professional, Best in all of St. Pete

I wish I would have read deeper into the reviews. Do NOT use these guys. I needed 3 locks changed. I ended with a $950 bill.

Issue #1 (TLDR: very sketchy payment system, I'm considering canceling my card, did I get scammed?) It was $100 - Technician asked how I would like to pay and I say card. He says they really prefer cash. I tell him I don't have $100 cash (who carries that much cash in 2024?) and he sighs, pulls out what appears to be his personal cell phone, opens his camera app, and tells me he needs to take a picture of my credit card and driver's license. I ask if I can cover CVV and he says no. I tell him I'm uncomfortable with him just having a picture of all my cc info on his phone and ask if there's another way to pay. He tells me he "promises to delete it when it's all done". I reiterate I'd really prefer something more secure and he sighs and says he can contact the office and have them call me. Office calls me and says I should be receiving a text about payment. I get a text (from a regular 10 digit phone number, not an automated system) that says "Hello this is the locksmith please send the pictures here thanks". I send a picture, but I cover CCV, and when he says he can't see it I just give it to him over the phone. Never worked with a business who insisted they just have a picture of all your cc info, did I just get scammed? Issue #2 (TLDR: Was told 25 minutes, took 75 minutes, called both technician and office several times in the interim and they both kept giving me inaccurate ETAs) Said they were 25 minutes away. After about 40 minutes I try to call the technician - I try twice, no answer. Around the 45 minute mark, I call the office and ask if they know his status. They say there was traffic but that he's less than 15 minutes away. I ask if the 15 minute estimation is accounting for traffic and he says yes and he promises it will be less than 15 minutes. It was 30 more minutes. I called the technician after about 20 minutes and he promised he was two minutes away, when it was closer to 10 before he arrived. It's a business where they drive from customer to customer, I can't imagine they don't use a navigation system and I can't imagine a navigation system that doesn't account for traffic and/or that is 50 minutes off on ETA. Overall experience was icky. I felt lied to and I'm concerned for the safety of my credit card information. read more

Eduardo Gomez was simply terrific! Extremely professional and dedicated to his job! He was very diligent opening my car door. A quality is hard to find today! read more

10 Minute Locksmith - Eduardo trying hard to open my car door! - Keys & Locksmiths Near Me - Tampa, Florida

TLDR: Sketchy and price skyrocketed When I called on the phone, I was told a new car key would be $90-100. After my technician (Muhammad) arrived almost 30 minutes late in an unmarked van. He asked me to put my information on the receipt which is when I noticed the price was $350! When I confronted him about it he admitted he was not given a price from his boss/the people who took my call (who's number was 813-796-5155 but I can't find this number on Google since). He showed me his invoice (for my key) and I saw a similar customer had paid $100 for their key plus $75 for the mobile visit, but my technician refused to honor either this price or the price I was quoted. I admit I did agree for the service, I was exhausted from the heat and wanted to be done with him and the situation as soon as possible. My husband ended up speaking to him (over the phone) and Muhammad got visibly angry and would take breaks working on my key (after the conversation with my husband) to yell loudly at someone on his phone. In the end I was given a key that was at best a valet key (my original key could lock/unlock the car and had a panic button, this one has no buttons, and I doubt the microchip I asked for). No part of this experience was worth the $350 I was pressured into spending. My advice for anyone is DO NOT support this business. read more

Super fast and friendly .... Stupid popalock had me waiting over 2 hrs .. Called these guys they called me right away w their ETA and sure enough was here 20 mins flat !! Thank you read more

magdy served me great services he was quick and easy and knows a lot about cars he is a very kind guy

Horrible experience. Called ahead to get pricing for a lockout. Initially wouldn't give pricing but then asked for a range and was told $70-$100. Price was $140. I was told the locksmith was "very close". Was called and told 30 minutes, but didn't show up for 1 hour. On arrival, unsuccessful in picking a basic deadbolt and had to drill through it, destroying the lock completely. Didn't even bother to try and pick bottom lock and instead used a device to force the door open and cracked the doorframe. Following the service, pressured to fill out a 5 star review in front of the technician and didn't leave until it was completed. read more

Wish I could give them zero stars. I had a smart lock that was jamming and needed a small realignment. Tech chiseled out a huge amount of the door frame, destroying it and didn't put the strike back on. I now have to pay my handyman to fix the doorframe. when I reached out they asked for photos and video which I provided. as well as a screenshot from the lock app showing it still jamming after their visit. Rep on the phone told me there was nothing wrong withthe frame and they need to chisel that much. I could park a Carin the hole now. lol. He was rude and threatening and when I said I would dispute it as well as file complaints with the BBB and Attornet y general he threatened me with court. Great customer service. He then called me a liar even though I provided documentation. I told him to bring me to court and I would provide all the proof there. There is not only a lot of damage the problem they were called about was not fixed. Stay away from this company. Don't do business with someone who doesn't stand behind their services. I have kept all the texts withthe awful behavior and I will be paying more to have the initial issue and the damage done repaired. read more

I locked my keys in the trunk of my rental car so I called a few local locksmiths. This company provided me with the cheapest price and a locksmith arrived within 15 minutes. Five minutes later, I retrieved my keys. I am impressed with this company and would use again, but hopefully not. read more

let me just say there service was the best. Muhammad showed up on time. did his magic and we where inside in less then 10 minutes. Very clean no mess and polite. May he be blessed and get many of calles. I would recommend them too anyone that needs a locksmith. approval of great service. read more

They never told me how much it was going to cost to open my very simple door knob lock. He opened it in seconds and charged me $220.00. I chose to dispute it with my cc company. This company made up a fake receipt that said it was a "high security smart lock" and forged my signature on the fake receipt. I have the original receipt which says "house lock" with my REAL signature on it. Unfortunately my cc company chose to pay them anyway. Now they are saying they never got paid and have sent it to a collection agency. Very dishonest company. read more

BEWARE, BEWARE, BEWARE THEY CHEATED MY DAUGHTER. My daughter was stranded at Orlando International tonight 12/03/2017. Unfortunately, a quick home from the Navy for a family visit. She got back only to discover she forgot her keys here. Ughhh. So we called 10 Minute Locksmith and reached Jessica who quoted us a great price. She was very friendly and reassuring. I am so mad right now because the price we were quoted was $20 trip charge and $90. for the key. That sounded to good to be true so I asked Jessica what is worse case scenario and she told me maybe $230. Well well well, the locksmith that arrived scammed my daughter out of $305. and told her it had to be cash. I know he scammed her knowing she was scared and somewhat helpless. What a jerk. 10MINUTE LOCKSMITH ORLANDO FLORIDA read more

Danny was such an awesome Locksmith and person in general. He was so quick, he let me know when he was close. Danny definitely made this such an easy,, smooth process and treated me with respect, not like I was just another customer. I called right before they closed also! Thanks so much Danny, you'll definitely be referred to anyone I know in the situation in the future! read more

TERRIBLE SERVICE Used them once 11/12/2020 and they were late, came out to fix my front door lock ($309) and 2 weeks later my lock was still not working, contacted them again 12/02/2020, they told me they will be there in the afternoon before 6pm, and they never showed up. I had someone else come out to put a new lock on my door because 10 minutes lock smith actually broke it. When I called them today 12/04/2020 to find out why they never showed up, the receptionist had the nerves to hang up on me. Woa! I will dispute the charge with my bank. Definitely do not recommend! read more

Read the one star reviews listed here before calling. They are very similar to my experience. Be careful ladies and have a man with you if you do use them. I'm an independent woman and have proper safety measures in place and am still recommending this. I will not use this service again nor will I recommend it due to the wildly unprofessional behavior of the men running this organization. read more

10 Minute Locksmith - This reply from this organization is false. We had the same experience. - Keys & Locksmiths Near Me - Tampa, Florida

DO NOT USE THIS COMPANY!!! They practice bait and switch! There website said $45 but tried to charge me $210! Not a professional company- very unhappy Client read more

First time customer needing entry locks changed and rekeyed, I called and had someone at my home in under 2 hours. I bought locks from Home Depot, just needed help installing and figuring out the keying. I'm satisfied with the help I got from Lenny. Excellent and affordable prices. Will recommend and use the services again when needed read more

Worst business we have ever dealt with. Said they would be there at 7pm to get a new car key made. Showed up at 11pm only to tell us they didn't have the right parts. Said they would be back in the morning. Told us they were five minutes away for hours, only to show up at 4pm after we called them demanding they show up. Showed up and the key didn't work and not only that but it proceeded to break the car. It then had to be towed to the dealership. Total cost to fix their mistake is $3,000. They've offered no compensation, insist they did nothing wrong and have not even apologized. Please save yourself and your car and do not use these people. read more

This is the worst business I have ever dealt with . I do not write many reviews but do yourself a favor and never ever use these guys multiple promises never ffilled they re-programmed my car never fixed the replacement key and now I cannot even drive it will have to get it towed to a dealership never ever use these guys read more

Moe arrived super quick. Great guy. Got my car lock opened in 30 seconds . Highly recommended!!!! read more

I needed a locksmith to get keys out of my car. It was my first time calling for service from "10 minute locksmith." It took 3 minutes to place an order. In 20 minutes, I was greeted by a representative from their group. In 12 minutes, I was able to get back into my car, pay the representative, and get back to my life. And it only cost $90. That is a much more reasonable price than other locksmiths I have encountered. Plus, I was able to resume my normal daily activity, instead of being bothered by having left my keys in the car for hours. read more

The technician that I had was awesome, his name was Chris and from the beginning he was very truthful and told me up front what it would cost, etc. However, the company itself is the reason why I am reviewing this as a negative experience. Not only did it take approximately 40 minutes to come to my location, I called this company instead of Pop-A-Lock because of a 20% coupon that I found online that I planned on using. Chris didn't have any issues with me using the coupon, but when he called to ask if it is okay, they told him that I had to call in advance the office and let them know about the coupon? The most bogus excuse I have ever heard, not to mention that it did not mention any of that anywhere on the website. I would prefer to pay extra to other companies and receive truthful services, then to be told a bogus excuse. read more

I had an emergency situation where I lost my vehicles keys at home. I know I should've had a back up set, my bad for that. I got such a great deal on my 2018 Nissan armada that I took the deal and ran. Never got another set made, which was my own fault. The technician was fairly prompt, did a good job, and as expected, it was pricey. I get that. He gave me the wrong key fab that doesn't function properly and doesn't have the remote start function. I can start the car, thankfully. But that's it. I let the company know, and they had to order the part. Two weeks ago now. I've called multiple times, they haven't reached out to me at all. I paid$550 for a key fab that doesn't work properly. They've been lackadaisical, rude on the phone and inconvenienced by me inquiring about what they should be providing to me since I paid for it. I'm very disappointed and frustrated with their service. Awaiting their call......... Will update I amended my review as the company finally remedied my situation. Thank you read more

After being lied to about arrival time and then being pushed off to the next day, when I called at 12noon (past my 3rd promised time) they now say no technician is available to come out today. These people will lie and make promises they can't keep. Do NOT trust the promises they make to you. Extremely unprofessional and irresponsible. read more

Terrible experience, arrived on job either drunk or stupid, possibly both, and emitting some sort of foul odor. Made an attempt to unlock the car door and in the process scratched the hell out of it and still did not get it open. After threatening to call the police due to the damage caused he then took off. Would leave a zero star review if possible. read more