i inherited a home with a septic, and had to have it serviced. the guys at campbell were able to do…read morea tough job with professionalism and were just great to work with.

Prompt professional service. Good crew of friendly techs. Work was done neatly and fast. I will…read morecertainly call them again when needed.

Our previous septic service company (Shortys) was bought out by this company. We didn't realize…read morethis until we called that we assumed was Shortys. They told us he retired and they were running things much better, etc. Although, they didn't give firm dates of service just a week of they claimed they would contact us the day prior to inform us an ETA. Instead, this afternoon, I received a text message saying a technician was in route to my home. I had to scramble out of a meeting to deal with an unannounced service and contact the place. I was greeted by a dismissive manager, Mike who began his communications with "Listen, here's the deal, if you don't like us or our pricing go find someone else." Transitioning away from a business you trusted for years is tough enough, but being met with that level of hostility and dismissive attitude is a hard stop for us. Oh and one more minor detail.....Their 113% PRICE HIKE (from $300 to $640) is bad business, plain and simple. Since they made it clear they don't value our business, we are going to take Mike's "advice" and look elsewhere. PEACE OUT, MIKE & BOLTON SEPTIC

I had seepage from my tank and called Billy. He came out within several hours on a Sunday and…read morecleaned my tank. He then recommended someone to solve my issues. He left my yard very clean, no spillage, and was pricing was very fair

Five Stars, Billy. You are absolutely such an honest, hardworking professional. We were without…read moreour sewage system for a couple days as the pipe was leaking in the basement. Imagine two days not flushing toilets or putting any water down a drain! Billy came out on a Saturday, unheard of in the business. Billy explained everything along the way. What an honest gentleman. I highly recommend Billy and his company. Thanks, again, Billy.

Ian worked with us on the well and septic inspection at our new home and we could not be more…read morepleased with our service. He was extremely thorough, professional, and knowledgeable each step of the way, and left us feeling well informed of the state of both systems. We would recommend Enviro-Assist for your new home well and septic inspection needs and feel we received a great value for the service performed.

DO NOT USE THIS COMPANY. We used them in 2018 to inspect our septic in a new home inspection and…read morerelied on that inspection for the purchase of our new home. Their inspector told us both compartments (liquid and solid) were recently pumped and gave us a diagram of where the solid compartment lid would be, which showed it was just outside of our landscaping bed. The report suggested we get it pumped depending on family size every 3-5 years. Seeing as we had our 1st child in 2020 we attempted to have it pumped in Summer of 2022 (4 years later). After numerous attempts of locating the lid and digging up our front yard it was discovered the solid side lid WAS underneath our landscaping. Which is not what their report indicated. Had we known at the time we could've gotten concessions in our home closing knowing we'd have to rip out landscaping and 20 year old boxwood hedges. In Summer of 2022 we contacted Enviro-Assist and the owner Randall seemed willing and open to review our financial loss hiring contractors and replacing the landscaping which amounted to about $2300-$2500. After numeous attempts he stopped replying to us and even once emailed me saying he has "more emergent things to do" and ours wasn't exactly at the top of his list. We spent countless hours dealing with this and fixing it ourselves and eventually took him to small claims court. Unfortunately the case was dismissed because at that point we were 17 days outside of the 6 year statute of limitations which is our fault. Unfortunately we trusted the owner that he would make good and communicate better and after months of trying I finally gave up. Almost like he "intentionally" did this because he knew the statute was approaching. The judge even cited to him he most likely would have lost the case aside from the statute that saved him. If you don't want to be screwed over financially and deal with someone that doesn't take personally or company accountability then DO NOT use this company.

I requested service on my septic tanks. The two gentlemen that came to my house were very…read moreprofessional and friendly. I feel I paid a fair amount for this service and the value they provide. One of the gentleman was at my house three years ago and we played a prank on my husband. So much fun! Who could guess that you could enjoy a septic service so much!!!!! Great employees!!!

I am so happy with the service. Normally when contractor's see my house the price triples…read more I once called a carpet cleaner ( usually you can find specials for a whole house for 250 ) This guy needed carpet samples. Who ever heard of taking carpet samples it clean a carpet. Estimate 1,500 dollars. Nope ! John's Sanitation didn't do unnecessary work, no extra charge, just good fair work ! The two guy's that came out were personable, friendly, honest. I couldn't recommend them enough.

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!

Definitely recommend! Reasonably priced! They didn't try to oversell any of their services. Jared ,…read moretheir tech, was informative, knowledgeable and friendly! They will be the ones I call the next time the septic system needs service!

Just want to say thanks again. We needed a plumber and a well issue fixed recently. We called…read moreWatkins and they were able to give us a referral since they can't offer those services. Since the pandemic it's been such a challenge to find reliable workers, and having the peace of mind of a referral was so helpful. Thanks for being so friendly! You make us feel like we're part of a community that has each others back.

The septic company I've used for 35 years wasn't able to pump my tank for another day or two so I…read morecalled Hartland Septic the same morning. I asked if they could pump my tank that day and I mentioned it was 15,000 gallons. After a few questions from Chris he said it's probably only a 1000 gallon tank. Greg came out that afternoon and confirmed it was a 1000 Gallon tank, which saved me a $100, the other company had always charged me for 15,000 gallons. Greg worked real hard to pump it completely dry, it was a couple of years over due and had more sludge than it should have. I commend Hartland Septic (and Greg) for a job well done! You have a new customer and maybe more as I'll tell my neighbors and friends. Thank You!

Hartland Spetic provided the best septic service I have received in 26 years. Professional, timely,…read moreknowledgable service. Ryan did an amazing job finding the lid and he was so kind, in general.