I had seepage from my tank and called Billy. He came out within several hours on a Sunday and…read morecleaned my tank. He then recommended someone to solve my issues. He left my yard very clean, no spillage, and was pricing was very fair

Five Stars, Billy. You are absolutely such an honest, hardworking professional. We were without…read moreour sewage system for a couple days as the pipe was leaking in the basement. Imagine two days not flushing toilets or putting any water down a drain! Billy came out on a Saturday, unheard of in the business. Billy explained everything along the way. What an honest gentleman. I highly recommend Billy and his company. Thanks, again, Billy.

Hires people who abuse animals. I'd find another service…read more https://www.tiktok.com/t/ZP8nFNkjs/

WOW, what a fantastic experience! If I could give them more stars, I would. The communication was…read moreexceptional at every point in the process. Service was prompt, efficient and very well done! You can hardly tell where the holes were dug to clear the lids for removal before pumping! They even provided a condition report we requested which is helpful when preparing to sell. The technician was knowledgeable, very personable and professional. What a great experience! Highly recommend.

The septic company I've used for 35 years wasn't able to pump my tank for another day or two so I…read morecalled Hartland Septic the same morning. I asked if they could pump my tank that day and I mentioned it was 15,000 gallons. After a few questions from Chris he said it's probably only a 1000 gallon tank. Greg came out that afternoon and confirmed it was a 1000 Gallon tank, which saved me a $100, the other company had always charged me for 15,000 gallons. Greg worked real hard to pump it completely dry, it was a couple of years over due and had more sludge than it should have. I commend Hartland Septic (and Greg) for a job well done! You have a new customer and maybe more as I'll tell my neighbors and friends. Thank You!

Hartland Spetic provided the best septic service I have received in 26 years. Professional, timely,…read moreknowledgable service. Ryan did an amazing job finding the lid and he was so kind, in general.

Great service! On time, reasonable pricing and no muss!! I would recommend every time!read more

While we were out of town, 1,300 miles from our farmhouse, what else could go wrong but having the…read moretoilets & shower backing up inside the house!! Now let me praise what Great Customer Service we received from Hartman Septic Service! Gary, showed up, diagnosed, & sent a repairman, and it was fixed within a few hours. He made this a priority, got the problem fixed and gave us peace of mind! We would highly recommend him for your Septic needs. David & Kim Hune Fowlerville, MI

Prompt professional service. Good crew of friendly techs. Work was done neatly and fast. I will…read morecertainly call them again when needed.

Our previous septic service company (Shortys) was bought out by this company. We didn't realize…read morethis until we called that we assumed was Shortys. They told us he retired and they were running things much better, etc. Although, they didn't give firm dates of service just a week of they claimed they would contact us the day prior to inform us an ETA. Instead, this afternoon, I received a text message saying a technician was in route to my home. I had to scramble out of a meeting to deal with an unannounced service and contact the place. I was greeted by a dismissive manager, Mike who began his communications with "Listen, here's the deal, if you don't like us or our pricing go find someone else." Transitioning away from a business you trusted for years is tough enough, but being met with that level of hostility and dismissive attitude is a hard stop for us. Oh and one more minor detail.....Their 113% PRICE HIKE (from $300 to $640) is bad business, plain and simple. Since they made it clear they don't value our business, we are going to take Mike's "advice" and look elsewhere. PEACE OUT, MIKE & BOLTON SEPTIC

The secretary is the most rude and ornery person i have ever dealt with. Not only did she hang up…read moreon me she hung up on my husband. We needed our septic pumped. They said we needed a part that cost around $800 but charged us $3000. Come to find out after install our alarm went off again. They came out to do what they forgot to do when they installed the pump. Pump it. Then they tell us we owe another $500 for pumping our septic after we paid $3000 for a price gouged part. They won't see a dime of our money. If you want this type of professionalism give them a call. I am going elsewhere.

Very helpful, knowledgable and explained everything. Went above and beyond with service and making…read moresure we understood how to care for our system.

i inherited a home with a septic, and had to have it serviced. the guys at campbell were able to do…read morea tough job with professionalism and were just great to work with.

Definitely recommend! Reasonably priced! They didn't try to oversell any of their services. Jared ,…read moretheir tech, was informative, knowledgeable and friendly! They will be the ones I call the next time the septic system needs service!

Just want to say thanks again. We needed a plumber and a well issue fixed recently. We called…read moreWatkins and they were able to give us a referral since they can't offer those services. Since the pandemic it's been such a challenge to find reliable workers, and having the peace of mind of a referral was so helpful. Thanks for being so friendly! You make us feel like we're part of a community that has each others back.

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!