TL;DR ... A terrific experience!…read more I arrived home at 8PM on a Sunday from a trip to Ohio, only to find that I had no heat. I messaged my favorite plumber (Kennedy Plumbing) asking if he could recommend someone for a furnace repair ... he immediately recommended D&G. The answering service took my call and advised that I would receive a callback when they open at 8AM Monday. Ben (Svc Mgr) called at 7:59AM - Yay! Nick arrived 40 minutes later, ready to work. He knows his craft. No wasted motions or steps. Within 15 minutes the root cause was identified and repaired - a safety sensor was dirty. Add D&G to your Contacts app ... I have!

We just bought a house and have had two very minor issues I called them out for. They installed…read morethe HVAC in this house 30 years ago, and various owners have kept using them. They actually have all the records for this house and know exactly what's been done. The tech that came out (Ryan) is super knowledgeable and professional, and fixed my issues each time in under an hour. He didn't try to sell me anything I didn't need. I will definitely keep using them, and I will have them replace our system when the time comes.

Editing to add: Since posting my initial review, I promptly heard from the owner, Peter, at 8:00…read morea.m. Monday morning, which I was quite impressed by. He took full ownership of the situation and never tried to cover anything up or make excuses. He sent out his most experienced technicians to thoroughly go over the system and determine whether there was an issue that had been missed over the years or whether the unit ultimately needed to be replaced. They were finally able to determine that the AC had been installed incorrectly. While I'm certainly not thrilled that an improper installation wasn't identified during the multiple service calls we've had over the years, I do want to give credit where credit is due. Once Peter and his team became involved, they were extremely solution-focused and committed to getting to the bottom of the problem. I also learned that Peter was not the owner when I originally purchased the AC, which makes me even more appreciative that he stepped up and took responsibility for an issue that technically predated his ownership. He assured me that, one way or another, we would get the situation resolved, and I respect that. One thing that really stood out to me throughout this process was how highly each of the technicians spoke of one another. Every gentleman I interacted with this week had nothing but positive things to say about the rest of the team. It was very obvious that they have each other's backs and are all working toward the same goal. At the end of the day, I'm still disappointed that it took this long and this many service calls to uncover the installation issue. However, I believe in giving credit where it's due, and Peter and his team deserve recognition for how they handled things once they became aware of the problem. Their communication, willingness to investigate, and focus on finding a solution made a significant difference. ***************************** We have had ongoing issues with our AC system since purchasing a new unit from this company five years ago. From the beginning, the system has struggled to keep up and has consistently run nearly 24/7. After having the team come out multiple times to troubleshoot the issue, I ultimately had to have the system and other aspects of my home thoroughly evaluated. I was eventually informed that the AC unit installed was improperly sized and too small for our home. This has resulted in years of frustration, along with thousands of dollars in additional utility costs and service fees trying to diagnose and address the problem. I'm extremely disappointed that a new system was installed incorrectly in the first place and that it took multiple service calls and significant expense to determine the root cause.

This review is in regards to a contest I won for a Reme Halo LED Whole Home in-Duct Air Purifier…read moreSystem sponsored by a local radio station and Sharon's. A crew from Sharon's called before they arrived slightly earlier than scheduled. The workers were friendly and helpful in answering my questions. They also wore masks and shoe coverings as I requested. The installation was smooth and efficient. If the REME Halo-LED is installed by Sharon's you will also receive information to register for an extended limited warranty program from five to seven years. To get this warranty the REME Halo-LED has to be installed by a licensed contractor. I feel very fortunate to have won this air purifier system for my new house because the regular installation price would have been over a thousand dollars. Thank you to Sharon's for this wonderful and very useful prize!

These guys are purely the best! I have had them out before, but I want to give a shoutout to Scott…read moreL! He spent a few hours figuring out what was wrong with my electrical and he found the smoking gun!! Scott has a great personality and awesome work ethic! He was the one to find my electrical issue and fix it!! I highly recommend Kelley Bros over and over again!!! They never disappoint and are extremely honest!

Highly recommend Kelley Brothers LC! Called this week for service requested and they followed up…read moreimmediately. Props to Scott Lanahan, the electrician who came out to my house due a wire shorting out my lights (turned out to be a fried wire/disconnect) and he was so diligent, courteous, and quickly fixed the issue. Scott really took his time as it was an intricate issue. He kept me up to date what was going on and what he was doing, plus he was very clean and very courteous/efficient! Premium service and value. If you're in a fix, Kelley Brothers are the ones to call!

We called them out for issues with our hot water heater, and they advised us that we need a new…read moreone. We had them come out the next week to install it, and they waived the call out fee since they had just come out the week before. This is a family owned operation, and the customer service was amazing. The prices were reasonable, and they came out quickly and worked fast. No complaints.

I have had them out multiple times for a slow moving sewer problem and they have yet to fix the…read moreproblem but continue to charge me. Also had them out for a leak under the tub and was charged over $1000 for repeat visits... called for clarification after I was billed and all they did was have the technician call me and pacify me. I am done with Mastercraft.

Needed a leak in our AC repaired and a tune up on our furnace. Cappy called to tell us when they…read morewere on the way and the repairman had special covers to protect our floors. He was knowledgeable and did great work.

Cappy just completed a major HVAC job on my house. Over the years, I have the opportunity to…read moreinterfaced with many HVAC companies, many in Michigan and even some in other states. Without a doubt, Cappy is the most competent HVAC company I have ever experienced. From the initial interface, to the full completion of the project, their communication skills were exceptional, no pressure, no trying to run the scope of the project up; just honest, data driven technical insight in defining the project and exceptional field execution by very competent, seasoned and cordial professionals with the project started and completed on time. Very happy with Cappy

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

Awesome service! My A/C quit on a 95 degree morning. I called Steele at 9:30 AM. The dispatcher…read moresaid a service man would be out between 12:00 and 4:00PM. He arrived early at 11:30, replaced a burnt capacitor and had us up and running by 12:15. My puppy even liked Jack the technician. He fell asleep on his tool bag while he was working. How can you beat that?

Great job by Alecs. Very satisfied with his help and recommendations. He was very quick to respond.read more

Had Mulligan out 9/18 for a furnace cleaning and after 10 min was told my heat exchanger was…read moreleaking & flames were yellow & supposed to be blue ,he commented to my wife the carbon monoxide was burning his eyes .When asked to see the crack was told it was too far up there ( no camera involved) he said we needed a new furnace only $3,900 cause heat exchanger was too expensive to replaced and due to carbon monoxide leak he had to turn furnace & gas off. We had second opinion it was checked with a camera and he showed us ,NO cracks in exchanger and flame was a nice blue and he cleaned the furnace and Mulligan only charged $95 to come out say the exchanger was cracked ,turn furnace & gas off and left after 10 mins. Never again Mulligans

​ I feel that this is a company that treats their customers right. They are helpful, knowledgeable…read moreand do what they say they are going to do.

Patience and professionalism was outstanding. Drew and Austin did the delivery. They took care of…read moreevery issue. Excellent service