Very informative Tech, but the company is very Sales driven. It's the nature of a competitive field…read morein hvac? Pretty decent people, and they were kind to us! Price wasn't cheap, but not super high prices? $89 just to do home visits! There's nothing about this company I really loved and I don't know if I've ever called them back again, but overall I feel pretty comfortable with them, and I didn't feel like they were lying to me? My experience was a 8/10.

working with Newark Delaware Aire Serv has been the worse and scary experience for me. And I'm not…read moreone to sit here and write reviews for no reason, but I feel if there's a chance I can help someone not make the mistake I just did than that's a good thing! So my AC system failed over a year and a half ago and as most would know it having ac systems repaired or replaced can be extremely expensive for some of us. So I had to save money for over a year. I called multiple companies got multiple quotes and went with this one. So aire serve gave me the best price and I decided to go with them. Just over 5300 for a new indoor coil and outside condenser. Someone came out, did their inspection, took measurements, sat down with me went over the options. So 5300. So April 3 2026 on a Friday two guys came out and installed the new ac system. And just a couple days later my outside unit has ice all over the lines and my basement floor had water all around the floor where the ac coils and furnace are. I called aire serve and they sent out a tech, so now I have no ac as I shut it off to avoid more water on the floor. The tech comes out and says I just need to top of the refrigerant, the pressure seems to be off, I'll be back in a hour. He comes back tops it off and still not right. He talks to someone named Matt and now it's a thermal expansion valve so now a few days go by with no ac because they have to order the part and schedule to install. Next a more senior tech comes out to do another inspection and install the TXV and this is where it gets worse! He says it's not the TXV valve, I'm now told that I have a rear/back facing air intake which not good at all. I'm told it needs a bigger duct coming off the side and pulling hotter air from up stairs and not cooler air from in the basement. So imagine this you finally are able to get the money together to fix your homes ac..... 5300.00 dollars! And are told after the fact now you need duct work for that ac to work properly and if I don't get the duct work done it will shorten the life expectancy of the compressor!! They sent out someone to check everything and sell me a system! You sell me a system and then later it's found out that I need duct work. That is something that should have been told to me from the very beginning!! Don't take over 5k from me and than later tell me oh sorry now you need to replace duct work too!!! It is aire serves job to have the information and knowledge of what they are working with and installing. If they sent someone out that knew what they were looking at I would have addressed the duct work problem and than taken care of the ac at a later date! But NO.... Now my money is gone and I have a non working ac. The last tech that came out talked to someone above him named Matt and basically I'm being told he was just sending it to managers above him. The tech tells me they are gonna work on a solution to make this right. And give them a day or two to reach out. I have been patient.... I have waited....and I got nothing from anyone. No phone calls, no help nothing. I'm sitting here with 5300 gone and no ac. I hired this company because I wanted the job done right and wanted the comfort and security of knowing that I will be taken care of for the next ten years and I felt I'm going to go with a good reputable company with good reviews. I don't have a lot of money and I wanted to feel protected with this big purchase. So if you can think about that. Imagine spending thousands, giving a company thousands of dollars of your money just to be told that purchase will not work right unless you replace duct work! That is your job as a hvac company to thoroughly explain this to me from the very beginning so that I can better decide the right route to take to make this right. If your person that came out to sell me the system doesn't have the knowledge or proper information that is YOUR problem not mine! Multiple visits multiple diagnoses multiple phone calls and no one will do anything to come up with a solution to this problem. and also an update on this situation they sent two manangers out to my house who spent a few hours here. didn't really say to much to me. in the end said ok now no duct work is needed. They won't be replacing or making anything right. this is what I was told After 2 install techs 2 service techs and 2 MANAGERS..... the two managers which one of them was extremely cocky and arrogant and tried to pin the malfuntioning of the system on me.... I was told oh we adjusted the fan speed!!!! The fan speed??? 6 people from air serve come out and you couldn't figure out my fan speed was off? So now I was told I can only run my ac on hotter days ok makes sense. Don't want to run it too cold. So I ran it again when it was well over 70.... and bam Iced coils again and condenser frozen and no cold air. The one manager said they would send someone out to replace the vinyl line from my condensation pump never saw that.

After several estimates and many weeks of trying to decide which HVAC company to use to replace our…read moreair condition and heating system, we came across Hillside Oil Heating and Cooling and we're glad we did. After consulting with the Service Manager who was patient and answered all our questions, we felt comfortable in our decision to go forward with this company. In addition to their good reviews and ratings, their price was even better than the competition. The workmen were experienced, efficient, knowledgeable, on time and very neat and the installation was done in one day. I highly recommend this company if you're looking for good value and high quality service.

I was introduced to Hillside because I recently won a gift certificate for oil at a New Castle…read moreCounty Chamber event. I had never used them before, however due to my e citing prize, I called for the delivery. I wasn't sure of the reception I would receive due being the recipient of free oil, but the customer service was amazing! I was even given advise on my thermostat, as I was on the very low side of oil in my tank. I also compared pricing to my regular oil delivery company, and Hillside was less expensive too! (Should I have been paying) From KC's pleasant & helpful voice over the phone to your delivery guys, you have a top notch organization. We were very pleased with the service we received - and our dogs were happy with the calling card and dog treats left on our door knob too! I have since placed 2 additional orders with Hillside after I used my certificate - and will continue to do so. Thank you again! p.s. I also appreciate your sponsorship of Paws for People - my dog Reiley was a "Paws" dog 10 years ago, and the organization is so important for so many!!

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

Worst customer service I have ever encountered . Tech was nice and efficient but that's where it…read moreends. My a/c went after only 1 year and Sobieski doesn't have a clue. They blow smoke up your ass and the right hand doesnt know what the left hand it dint. It has been a week and the part is still god knows where. I dont think even they know. I swear an entire company of complete idiots.

We've had multiple negative experiences with this company. Our builder uses Sobieski as a…read morecontractor for our brand-new home, but if it were up to us, we would never choose them. First, we had a crack in our ceiling. When Sobieski came to look at it, they made an even bigger hole--and a month later, it still hasn't been repaired. We also had a toilet issue that required a replacement. It's been over a month and we're still waiting on the new toilet. Most recently, we discovered a leak in our attic and our AC stopped working. Someone was scheduled to arrive at 8am today, but they never showed. The biggest problem has been their lack of communication. On several occasions, they've either been complete "no shows" or arrived unannounced without notifying us in advance. For a company working on new homes, this level of disorganization and unprofessionalism is unacceptable. I would strongly caution against using this company if you expect reliability, communication, or professionalism.

Had some AC issues last summer...why wouldn't it be in the middle of the summer, right??…read moreHad moon air come out, explained options of what was wrong, what they could repair vs. replace, and provided numbers for all of our options. The cool part is that the technician that does the diagnostics to determine what is wrong isn't the sales guy. It's a touch frustrating to want a number from a guy who isn't trying to sell you anything, but they get the sales guy out the same day, and the next day they're installing! Literally got us back up and running the next day after calling, which is pretty impressive considering we did an entire system replacement. Also, join their VIP club and it basically pays for itself if you're getting anything major done.

Moon AIr is horrible!! Never use them. Only thing they do is pressure you to replace the whole…read moresystem!! and the price is sky high!! They don't even patient enough to do any checkup, they only want to replace your whole system, which give them the most profit.

this my third experience with this company. The service is amazing. They have answered every call…read more A water leak on the weekend they were at my house within an hour. I have dealt with several companies over the years and none of them can hold a candle to this company. They deserve every one of those five stars.

What a crook of a company. I scheduled an appointment for 9:00 AM, yet the technician showed up at…read more8:20 AM. At that exact time, I was getting ready to call and cancel because I had already troubleshooted the issue myself and confirmed my system was working normally, so the service was no longer needed. When I originally called, the only fee mentioned was a $120 diagnostic fee. There was no mention whatsoever of a no-show fee or a travel fee. Now they are trying to force me to pay a $59 travel fee, even though the technician arrived before the scheduled appointment time. To make matters worse, this fee was not explained to me until after they had already shown up. Completely unprofessional and misleading business practices.

This is the second time I've called Dave and he is again the most reliable, honest and affordable…read moreHVAC service provider around!!! Thanks again for the great service.

We have used Pike Creek Service for over 20 years and are extremely satisfied. Dave is very…read moreknowledgeable and provides 6-star service. He has a deep understanding of HVAC systems and can diagnose and fix problems that others might deem unfixable. He is honest and fixes only things that need to be fixed. His prices are very fair and reasonable.

Our air conditioner stopped working. I called a few places, leaving messages, but was able to get…read morethrough to Denny at Mr. Comfort. He let me know he was booked all day, but would try to come by. He did and was able to repair our pretty old unit, without any upsell. Mr Comfort will definitely will be our go to for any hvac needs! Thank you Denny!!

Deni (owner) and his team have been absolutely fantastic for my family. They are very professional…read moreand extremely knowledgeable. Deni runs the business like you are one of his family members. Never have I felt taken advantage of, and in fact the opposite. He realizes that if he treats the customer right, they will stay with him for life. Could not give this company enough kudos.

Washer was leaking so I called their repairman. He diagnosed the problem quickly. He was very…read morefriendly and very helpful. Turned out the washer was fine but the drain was clogged all the way back to the laundry room. He referred me to their plumbing department that also works for the same company (Big Red). I paid $129 for the diagnosis which would go towards the price of fixing whatever problem there was. The plumber arrived quickly but apparently no one at his company gave him a heads up as to what was needed so he didn't have the necessary equipment on hand. He was great, he further diagnosed my drain problem and even though his boss wanted him to charge me an additional $129 he didn't do it, he referred me to a special drain company who I ended up using. So overall it was a positive experience but had some confusion. Mark the plumber was great.

Big Red Services did a very poor installation job it didn't pass inspection. Big Red Services…read morespilled and left toxic oil spill all over my basement floor for me to clean up and get rid of and addition to the oil smell while Big Red was cutting up and removing an oil tank from the basement. The whole house still smells of oil over a month later. The incorrect installation on the inside unit caused it to freeze up leaving a high level of humidity all over basement and upstairs. I called Big Red to report the problems of the unit they installed not working leaking water all over the floor and the oil spill their company left on the floor it was 13 days before they sent their representative who said the unit setting were incorrect. I asked the Big Red representative to point to the return that was part of the bill Big Red sent. His reply there's none. When I asked Big Red why we were told and charged for a return and not told that electrical work needed to be done in the estimate their representative Ryan gave, Big Red replied Ryan is a salesman. After salesman Ryan gave the estimate he called a couple of days later to tell me $1,800.00 electrical work needed to be done and Big Red was still going to install the unit but the unit couldn't be operated until the electrical work was done. The oil spill on the floor and the water leaking from the frozen unit caused mold to build up in the basement exponentially. During a conversation with the Big Red representative Tammy after the unit failed I asked for a new unit and Tammy said she would order a Bryant but it wouldn't available until Monday and someone would come and switch the units. The Big Red representative that came claimed that the unit was not set correctly and he would not be switching the units. When I asked management about Tammy's promise of switching the failed unit to a Bryant I was asked if I had it in writing. The electric bill doubled during this time because the fan ran continuously while the unit was failing. Big Red's instillation did not pass inspection. The inspector said there were problems with the instillation Big Red had to come back to fix them. I received a billed for the reinspection for an inspector to come back to see if Big Red had fixed the problems correctly from their incorrect installation.

I dreaded contacting a plumber, but a friend recommended East Coast…read more The experience was far better than expected! They were professional and courteous on the phone. The appointment was easily negotiated and they arrived on time. I expected to be told I needed a new water heater, but was pleasantly surprised that it only needed a part. I could not have been happier!!

On this day, I called East Coast plumbing and heating and thank God I did. Mike came over and…read morethoroughly inspected my heater, previously inspected by "service today". Mike epitomized the term honesty is the best policy; by taking the time to prove to me by example, exactly what the cause was preventing my system to deliver heat flow. Service today had one motivation , that was to sell me a $10,000.00 replacement heating system. Two Reps in unison planned, or should I say conspires to go for the money... big money. Mike completed the job quickly, now my heat is working perfectly. Thank you Mike! Moral of the story ..... look around and take your time. Honesty is really the best policy. I rate east coast 100% . You have earned my trust 100% If you need assistance call: 302-875-2808 I just got an early Xmas present ! What do you want to pay ? Ten grand or four hundred