Unfortunately, a tree fell on my travel trailer during Beryl. The front end and roof were damaged…read more We needed a new roof, air conditioner and the front end replaced. We took it to Houston RV Repair on 45 North. We had used them once before in 2020. Work was satisfactory. Unbeknownst to us, they have changed ownership. This visit has turned into a NIGHTMARE! They kept it 4 months. A month in, they asked for a deposit. I received the first of two checks from my insurance co. Reluctantly, I signed over the 7,600k check to them as they were asking for a down payment. A week or so later they talked to my insurance co and filed a supplemental claim. The check was mailed to them. This 3k plus check was mailed with my name as well as theirs. They cashed it without my signature. Now, except for my 500-dollar deductible, they've been paid in full. 3 months later we start calling them. Rarely does someone answer the phone at the shop. You leave a message, and they DON'T return the call. My husband reaches them finally and he's told - "Oh, yes...it will be ready next week". They ask for the deductible. I said, no way...not till we pick it up. TWO weeks later we're finally told it's ready. My husband goes to pick it up near their closing time. It was a rushed transaction. Unfortunately, my husband didn't go inside the trailer, nor did he receive any paperwork or invoice. It was dark when he got home with the trailer. The next morning, I went inside the trailer. OMG, it's trashed. Screws, trash, tools, tacks and sawdust are everywhere. My trailer has never been so dirty. My bed had tacks and screws and large chunks of wood all over it. It took me 3 hours to scrub and clean the trailer. I had to wash walls, floors and all surfaces as they were covered in sawdust and dirt. I also discovered that my 50ft power cord had been replaced with a 25ft cord with exposed wires. There was a hole punched in my ceiling, and someone had been through my cabinets. I call to complain and of course...no answer. I called the next day and called and called till finally they answered. I spoke to Michael (owner) and explained my problems. He acted very nonchalant until I said..."you stole my power cord" he then says he must put me on hold because he's so mad I accused them of stealing. The conversation goes downhill from there. We ended the unpleasant call with the promise that he would find my misplaced power cord and call me back. Of course, I never got that call. So, I grab their inferior cord and drive to the shop. I walk in and throw the cord on the floor and demand my cord. Now I'm getting yelled at by an employee for throwing the cord on the floor. Unbelievable conversation ensues and it seems I'm the villain for wanting my 50ft cord that's not damaged. Terrible unproductive conversation while being threatened that they will call police to file trespassing charges on me. I leave! Call my insurance to get a copy of the invoice. One obvious thing, 582.49 charge for replacing the decals on the front. The problem is...NO DECALS INSTALLED. I'm wondering what else was charged but not done. To add to all the insults...it appears the work they did do is faulty. We have a leak upfront where the work was done. So, theft, insurance fraud, cashing a check without my signature and work that leaves me with a leaking trailer. They have caused me great emotional stress. Houston RV repair has been in denial about everything. They immediately went defensive and never once asked how they could make me happy. I was the enemy for expecting a clean trailer and my belongings to be intact and to have work completed that was paid for in full.

EXCELLENT CUSTOMER SERVICE! Honest, fair, friendly and fast…read morewould be the first words that come to mind when I think of Houston RV Repair. From the moment the phone is answered, or you leave a voice mail message, you can feel confident that your needs will be promptly addressed. When you arrive on their lot, one of their employees will become your concierge to assist you with any personal needs you may have to take care of before placing the vehicle with them. Then, they take extra time listening to you and fully understanding what the problems are before they even begin. Houston RV Repair will take the time to not only repair problems well, but also investigate the possible cause and assist with future preventions of the same problem reoccurring. Their rates are extremely reasonable. While you can ask for an estimate before proceeding with work, RV owners understand that the remedy can often be addressed during discovery. They maximize their time in service which minimizes the impact in your pocketbook. I'm so happy to have found Houston RV Repair! They are the only place in Houston I trust my RV with.

An hour into my cross country trip I blew a tire in the middle of the night. After sitting on the…read moreside of the road for 4 hours waiting for useless AAA I finally got Crosbys towing information from Sealy PD. He was there in roughly 15 mins. Quick and efficient load up of my lowered and modified car. He took me back into Houston so I could get my tire replaced. Coming from someone with many cars and all of them modified, I'm very familiar with towing. Hands down the best service I've ever had.

Crosby Towing was incredibly helpful when my wife broke down in my truck near Sealy. They arrived…read morevery quickly and even provided a recommendation based on the condition of the truck to take it to the dealer rather than a local repair shop. While the tow to the nearest dealership was about 20-30 miles (Brenham) they offered a more than fair price for the service. This recommendation turned out to be very good as the engine block had split due to a design issue and only a dealer could work with me and FCA corporate to figure out a goodwill settlement on the cost of a new engine. The service was also incredibly patient and helpful as my wife was 7 months pregnant at the time and was in the car with my mother-in-law, my daughter and had just picked up her mother-in-law's terminally diagnosed dog. Needless to say, Crosby towing was the one bright spot in an otherwise crappy day!

They did a great job and came to us to fix our rv. This helped us a ton! We were able to stay at…read moreour campground and keep our vacation going while they worked!

Excellent service and quality work at fair prices!!!! I would absolutely recommend using them…read more J & S Mobile service has repaired my truck in both Florida and Texas saving me from tow bills and over priced labor fees

I purchased a new car hauler from here because of the price and knowledge and selection. First let…read moresay that the reason for only 4 stars is because of the staffing. There are only 3 individuals taking care of 20-30 orders. They need more staffing because it took awhile to get all the paperwork done and so forth. However, the products and such kind of make of for the slowness. My trailer was a 10K steel deck 20 foot hauler and it made me a lot of money. And even when I sold it and upgraded, the trailer was still in damn good shape. I highly recommend this place for your trailer needs. Holmes Auto Transport, LLC

Shop all the rest, do your research, then come here last. After doing all that, we decided to…read more order a custom trailer from this vendor. The used tires are dirty but have a lot of tread. A good scrubbing and Amor All will fix the look. You can buy a trailer off the lot, or have one custom built to your specs. The low price is attractive, and the trailers are well built, oftentimes exceeding quality as compared to some other trailers. All utility trailers have the "A" frame from the front, giving them great stability. You can get the lowest cost trailer and add a pipe top to it for a little more, or add a ramp, the combinations are endless, and won't break the bank. Custom trailers take about 1 to 2 weeks to build. That's a pretty fast turnaround, in my book!

Tow service took over an hour and a half to be done. Dispatch took 30 minutes to call me back once…read moreI had already paid even when they said Dispatch would call back immediately. Tow truck driver actually told me that dispatch was delayed in releasing a driver for my case, and the driver himself was not good. Have now also called 4 separate times over 3 weeks asking about a receipt and have never received it. Horrible service all around. DON'T use them.

I needed to tow my old inoperable car. This service arrived in less than an hour, hooked up my…read morecar, completed the tow very efficiently. The driver was courteous and went the extra mile as he had to get underneath my car to adjust the emergency brake. Would use again.

My wife found the Metal Salon for me to restore my 1969 Bronco. It was in poor condition. The door…read morewould not close properly, the floor boards were rusted out, the top was rusted in the seams, and there were several bad rust spots in the hood. These required some replacement parts but the guys at the Metal Salon fix them all and did a fantastic job. Once I get it painted it will look like a brand new Bronco. My dad the original owner would be so proud of his favorite car.

Both Addym and Timothy are the real deal. They are honest, do great work, easy to work with, and…read morecommunicate well. I wish I found these guys much sooner during my build but glad they helped me finish up my vehicle. They will treat your vehicle like it's their own so I highly recommend these guys and they quality of work is outstanding!

Cory was just spectacular. What everyone says about him is true! Cleaned my husband's car which in…read moremy opinion was pretty gross, back to brand spanking new. My kids and husband were astonished when they came home to find daddy's car so sparkling clean and clean smelling. He really worked so hard. Worth every penny. Definitely something to do to your car once or twice a year. You will see it is well worth the money!

Manager was friendly, but the cleaning ruined our chair. It turned it pink. And our rug was left…read morewrinkled after cleaning as well. We had to smooth it out over days and days. They tried to fix the chair by coming back and cleaning it again, but it made it worse. The only refund that was offered was for the cost of the cleaning of the chairs ($85). Even this was hard to get. I had to remind the manager after weeks of not having gotten it and then was told to go to a Walmart to obtain the refund, which was not the agreed upon refund to cover half the cost of the ruined chair. we were offered discounted carpet cleaning to offset the cost of the ruined chair at one point. But I would definitely never use this company again. Not a good way to do biz at all.

Had some kind of mystery chemical splashed on my truck and it WOULD NOT come off. Took it in and…read morelet Tim take a look, said he could get it taken care of. I was astonished by the quality of work, and how good my truck looked after some wet sanding and minor paint correction. Owners are incredibly nice and were very thorough about explaining the process and some of the services & products they offer. They rightfully earned a returning customer!

This is a solid business with an address and very skilled people. Nice waiting area and newer…read morestandalone building. They detail vehicles the way they should be done